I rarely leave reviews, but after multiple bad experiences, I feel obligated to warn others. The…read moreman answering the phones is completely non-service oriented and comes across as totally uninterested in servicing his clients. Several times I made appointments expecting to see the technician I booked with, only to arrive and be handed off to whoever happened to be available. What's the point of making an appointment if it isn't honored? Why not tell the customer the technician is unavailable? Unfortunately, every time this has happened, my experience has been extremely disappointing. My nails were rushed, cut far shorter than I requested, each nail had varied lengths & shapes and on more than one occasion my skin was actually cut during the service. I left unhappy and frustrated after giving them multiple chances to get it right. It's been my experience that the customer service, consistency, and basic care seem to be lacking here. There are too many good salons out there to waste your time and money on a place that doesn't value its customers. I will say Sammy is awesome, but unfortunately, you don't get the same quality from the other nail technicians.

I got my nails done at Royal yesterday. This is a 1-day manicure. The gel and powder manicures ruin…read moremy nails. So I decided to get relaxed and get a regular. This is unbelievable. Waste of money and no time for me to go there and complain. Look into a better top coat.

Went in at 5ish and got in without an appointment! Out the door at a cool$62 and a full set of dip…read morenails with artificial tips. Great shape, nice and thin because I have very flat nails, even application and clean calm atmosphere. They took my inspo photo, and made it happen. Even found the color for me! Great people(note my cuticles, I pick at them. It's me not the service )

The last two times I went for a gel manicure, it didn't last more than three days. The first time,…read moreI went back to have it repaired, but it was never the same afterward. The second time, I paid for an expensive special pedicure, but I didn't feel like I received the service I paid for. The gel manicure also turned out poorly and didn't look good. Overall, I was disappointed with the quality and durability of the services

Clean. Affordable. Friendly. Convenient. This salon checks…read moreevery box! They use clean instruments, the prices are the best around, and the staff is always welcoming. Bonus: it's right next to Dunkin' Donuts! Highly recommend!

Not only did Yumi Nails not feel clean, but it looked like they just moved old furniture in. We…read morewere the only people in the salon and they sat us in the last 3 pedicure chairs in the back. We all had a different pedicure experience - one pedicure was 10 mins shorter since one person was also getting a manicure. The staff was not friendly and only spoke to each other -clearly talking about us and laughing in Spanish. We will not be going back. I would not recommend to anyone in the area.

I've been here two times. The first time was quite nice, but there were a few things done that…read moreraised a yellow flag, but I decided to overlook as my nails came out very pretty. The second time, the nails were rushed, and the tech kept cutting me in my cuticles. You also never see them open a sterile package of metal tools, Which means they are hygiene practices are subpar compared to other salons I've been to. Infection risk much? What annoys me the most is that they use the cheap type of acrylic, the kind that turns very gummy and is impossible to soak off. Another red flag. Come here at your own risk if you want to take a chance with your own health for decent looking nails at a not so cheap cost.

Just walked in to get a pedicure and they Tom me right away. The salon was very neat and clean. The…read morepedicure was expertly given, the lady to her time and was very careful. The location is next to the Stop & Shop and the gym. It is kind of hard to see. Good service at a fair price.

I have only had eyebrows waxed here but for the price it was well worth it. The eyebrows come out…read moregreat.

My cuticle was cut by Mindy and it bled. Mindy asked her assistant to work on my pedicure as soon…read moreas her favorite customer came in. She did not even apologized after I showed her the bleeding. It was so painful that the paint got ruined. I just asked her assistant to remove the paint and didn't ask to continue for the pedicure even if I already paid Mindy and gave her the tip. I didn't ask for a refund and didn't ask to return the tip to me. I just want to get out of that place. Worst experience I ever had!!!!

Love this salon and the manicure s especially the powders are wonderful . Wendy has done a…read morefantastic job!

An absolutely TERRIBLE establishment, i went there with my sister in law to get her nails done for…read moreher birthday and BY THE NEXT DAY THE NAILS WERE ALL RUINED. I TRIED FOR ALMOST A MONTH TO GET SOMEONE TO FIX IT OR REFUND ME and I got the run around until it was "too much time passed" to get a refund. I would recommend this establishment to absolutely NO ONE. TERRIBLE CUSTOMER SERVICE!!!! They robbed me of my money and won't give it back, I've had to report them to the better business bureau with photo proof in hopes of getting my money back!

The service here is just so wonderful. The place is super clean, all of the staff are very polite,…read morepleasant and this is my favorite nails place. Liz gives excellent foot massages, so I always add a 10 minute extra with my pedicure. I've been going here for over 2 years and it's still excellent, even with change in ownership. These ladies are really doing a great job!

Not worth paying 20 for a regular manicure. No massage nothing special. The tech was in such a…read morehurry. She filed the top of my nails and clipped the corners. Terrible job

Service is always so friendly and they take the time to give excellent work on nails and waxing…read more Clean and accommodating!

Jomayra was meticulous and patient while doing my gel manicure. Good prices and good service! Will…read morebe back