We used this service when my 83 yr old mother broke her hip and went to rehab. The drivers were…read moregreat, the office help, not so much. We paid for each trip per the company instructions. They wont provide service without payment. 3 months after rehab we started getting bills. We called and gave them our payment information verbally showing we had paid. Bills continued to come in the mail. Several attempts were made to obtain posted payments on their end to no avail. Specialty Needs Transportation has now turned this over to a collection agency. I would not do business with this company, they are less than reputable.

Currently waiting to be picked up from a doctors appointment. Over 2 Hours and not here yet. Im a…read morereasonable person. An hour wait would have been fine. My person is paralyzed wheelchair bound and getting very uncomfortable. He starting to Slip out of the wheelchair and if he goes down I cannott get him up by myself. Driver arrived and instead of coming in to get him sitting in the car on her phone. Waited a few min hoping she would get off her phone but I had to bring him outside and knock on her window. Then she got mad at me for knocking on her window. An over 2 hour wait is bad enough but then the driver showing up and being on her phone was the last straw. Avoid this service if you can. This in in is unbelievable.

Our family needed help getting my GG to and from a couple doctors appt. She felt like she was in…read moregood hands and care. Thank you for helping us while we were in a jam. Very communicative, confirmed appointment, and was able to talk to someone on the phone when I had a few questions about their process. 10/10 would recommend

We needed a wheelchair van to take someone from Northwest Indiana to University of Chicago. Dream…read moreCare showed up on time. The driver was courteous and professional. He was an excellent driver. He always obeyed the speed limit, and never responded to the idiots who cut him off. He was very observant when looking for a destination, we were given the right name of the building but the wrong address and he was able to help us find it. The price was very reasonable. Only reason I took off a star was because we booked a return trip and we were told that a ride would arrive within an hour of our call telling them we were ready. We called at 12:39 and I ride showed up at 2:15. Yes it was raining and I guess there might have affect the traffic, but when I looked at Google maps it showed that this ride should have taken 45 minutes so obviously traffic wasn't that bad cuz that was a normal amount of time for this ride. Don't know what caused the delay but having somebody who's in pain while sitting, sitting in a wheelchair waiting for a ride was not a lot of fun. Then I called to get a quote for another ride that was like a quarter of the distance of this one and it was only $100 less. $300 for a 30 mi round trip ride was a little ridiculous. Considering that the price for a 68 mi round trip was $400. I would definitely book them again if the price was reasonable.

In the past several weeks I've used this service twice. Highly recommend!! The service is…read moreexcellent. The staff is kind, helpful and really understands the needs of someone requiring help. Very punctual and right there ready to help! Again, highly recommend - wonderful service!

I expected better from the online ad and reviews but i never got a message back to my online…read moreinquiry or when i called the phone number. It was a few days in advance notice too. I booked elsewhere and cheaper

Quality Drivers On Time…read more Nice vehicles Treated my mom like a queen Clean vehicles The owner is always professional

Driver sits in handicapped spot after letting off passengers. This forces other who need the spot…read moreto wall from far away. Driver sits there for hours.

My mom needed a medi car to get from rehab back home. I highly suggest if anyone needs this type of…read moretransport ADA compliance? Go with this company. Today, 04-08-26, Scott N. Was assigned for this transport from Lutheran nursing home. He was genuine, nice and gentle and kind. A+ to Scott.

Great customer service. On time. Driver was very accommodating and took great care of my dad!read more

Very professional, clean and pleasant experience. I used this service to go to the Casino with 6 of…read moremy friends. We were grateful for the drivers safe driving. I would definitely use this service again.

From the owner: Call Today for shuttle or taxi service!R iverdale Taxi offers cab service and Non-emergency medical…read moretransportation in Riverdale, South Holland, Dolton, Harvey, Lynwood, and southern suburban Illinois area. At Riverdale Taxi we recognise that we have three customers to serve in Illinois, our passengers, our taxi operators and our taxi drivers. We are constantly striving to ensure the highest level of service for all our customers and are committed to making Riverdale Taxi your choice of affordable taxi service.

I strongly recommend this service. It provides a smooth ride for my grandparents to and from their…read moremedical appointments. The driver was very responsive and helpful. Therefore, this is my go-to transportation service for them.

From the owner: At Golders Resources, we go beyond transportation—we provide reliable, compassionate, and safe…read morenon-emergency medical transportation (NEMT) tailored to your needs. Serving Illinois and Indiana, our commitment to punctuality, professionalism, and personalized care sets us apart. Whether it’s a routine medical appointment or a specialized transport need, we ensure a seamless, stress-free ride every time. With highly trained drivers, a customer-first approach, and a deep understanding of healthcare transportation, Golders Resources is not just a service—it’s a commitment to your well-being and independence. Choose Golders Resources for a ride you can trust!

Highest rating for Elite Trans United…read more Used the service for the first time to get back from the hospital and I was not disappointed. Talked to Derek and the arrangements were made beforehand with ease, and the driver, Ms. Hoover, was timely and absolutely wonderful.

The map of there coverage area is no t accurate. I tried to schedule a trip traveling from Howard…read moreand Sheridan to south shore area. The dispatcher said they don't service this area.

This company does not believe in communicating with their clients. Going on 30 min late and if you…read moreoffer services as a medical transport company you know your customers have appointments that they need to get to with some appts that are an absolute necessity for health issues. I have no idea why Medicaid and Medicare continue to pay these crappy transportation companies when they dont even provide services they get paid to do. Medicaid tried calling these people 2x and kept getting the same answer. Driver 10 min out and they are no show. Do yourself a favor and anytime you have Medicaid orMedicare telling this company is coming to get you tell them thanks bu no thanks and find another company

This is not going to be a good review. First the company was late picking up the patient. Patient…read moreis in a Nursing home. Second the driver was very smart with the Escort accompanying the patient to her appointment. Lastly as I'm posting this review, my patient is still not back. Her appointment was for 9 am , she got there at 9:20 am. She was finished at 9:40 am. It's now 1:41 pm December 11th 2018, the patient is still out waiting for E & C Tranportation.