We ordered and paid for a NEW guitar. The center sent us a…read morefloor model with scratches and dents and charged us full price. I would think this wouldn't be allowed. I spoke to the customer service at headquarters- who was amazing - and said they consider floor models to be new instruments despite all the hands that have handled it, scratched and dents. I originally gave this 1 star but I changed to 3 star because customer service fixed the issue. They sent us a brand new guitar from the warehouse just as we had asked for in the first place. Be aware if you order and it's back ordered or not in stock at the time, you might get a floor model. Except for the back and forth and the hassle of having to return the instrument, I would still shop here.

We had to pick up a friend's acoustic guitar that he was having re-strung and tuned. I don't play…read moreany instruments so I've never had any reason to go inside. I'm glad I did today though. So many people enjoying music and playing instruments. The selection of guitars and amps was off the hook. Drums, sheet music, accessories and everything in between. They even have areas for instrument repair and music lessons. Everyone seemed like they were happy and really enjoying being in the store. It's clearly a place people like to hang out. A social center of sorts. I liked the fact they had armed security in the parking lot and inside the front door. There simply can't be too much security these days. The parking lot was simple and wee maintained. The staff was friendly bordering on perky. Thumbs up for Guitar Center.

My sister and I took my niece here today. She is 15 an aspiring drummer. They were so NICE to us!!…read moreHighly recommend if you need anything related to drums that you stop here for sure. Support a LOCAL and unique Denver business.

So my 2nd review of Rupp's starts out pretty much the same as the first: "I went over to the Guitar…read moreCenter by my house..." to test drive some double bass pedals. I've had the same DW 5000 single chain drive double pedal for literally 30 years, and figured it was time for an upgrade. GC only had like 2 or 3 crappy single pedals out on their display area to try out, and the drum area was devoid of any staff - literally empty, and I couldn't flag anyone down to help me. Out the door I walked, predictably frustrated by the entire Guitar Center experience. Today was a new day, and Rupp's was the destination. I walked in shortly after opening, Alex greeted me, and we immediately got down to the business of talking the pros and cons of different kick pedals. Display models were taken off the shelf for me to try out, longboards were discussed, the ups & downs of Tama vs. DW, and then the ups & downs of the 5000 vs. 9000 series. No BS, no salesmanship, just straight up answering questions and making honest suggestions. "Oh, your kick BPM is stalled out? Are you still using the stock DW beaters? Those things are way too heavy to play fast... have you tried these variable weighted beaters?" Mind blown. After zoning in on an updated set of DW 5000s, he offered to set them up on the practice kit to get a feel for them on an actual kick drum. He set 'em up, walked out, and closed the door to give me ample time to get a feel for the action on my own time, at my own pace. Sold! ...and I wasn't planning on actually buying anything today, but the entire Rupp's experience made my mind up for me. I just got done working through some double kick exercises with my new pedal and beaters, and I feel like I've been in the dark ages playing with stone tools for the last few decades. My speed is up, immediately. My control is up, immediately. All said, I'm a very happy camper. Thanks to Alex for making me a Rupp's believer, yet again.

My daughter really loves it here! Ty is a wonderful instructor who has helped my daughter learn so…read moremuch in a short time and gives her confidence in her ability!

Absolutely wonderful place! I love that they have a scholarship program. Jim, Brandon, Ty and the…read morestaff provide an exceptional experience and this place is a community - it's more than a music program. Kids from all backgrounds find their place and people here. So many ways that kids learn and are impacted far into the future. As another person said, I wish we'd joined sooner. Thank you, SoR!

The staff is incredibly knowledgeable and the kindest of humans! Thank you so much for your help…read more Support local!

Informative, helpful, and friendly. Great folks over at Flesher-Hinton…read more Highly recommend equipment rentals and lessons.

My boys have been taking piano here for about seven months. The instructors are just fantastic…read more They started with guitar, until their teacher noticed my younger kiddo playing around on the piano, and asked if he wanted to switch instruments. They both ended up doing so and the transition was super easy. They've been great with helping us use our makeup lessons, and the boys are still into the lessons. Definitely recommend.

My daughter has been attending violin lessons and has grown so much in a short time. Billing is…read moresimple and easy to understand which I always appreciate. Being able to pause the account has come handy as my daughter is transitioning back to in-person learning at school but she is looking forward to getting back to her lessons soo.! Thank you for an amazing experience so far, we're excited to get settled into a new schedule and put violin lessons back on the calendar!

Mason is by far the best luthier I've ever worked with, and he also happens to be a great guy and…read moresuper helpful. He installed a new bridge and nut on a guitar of mine, and even fixed an unknown issue with the wiring in my guitar free of charge. Seriously great set up on the guitar too. Thanks Mason

Had a nut replaced on one of my electric guitars. Just got it back today after the replacement and…read morea setup and I couldn't be happier. I'll definitely be back in the future! Mason is quite friendly and accommodating and obviously knowledgeable!

Aidan is a very good teacher - I had played professionally (although my technical ability on guitar…read morewas never great) 35 years ago and had not played AT ALL since my early 20s. Aidan took me through the basics and got me back up and running quickly. Both his musical ability and teaching ability is first rate but it was his love of guitar and love of music that make the lessons so great! And, although our musical tastes are slightly different he embraced my favorites and got me back interested.

Aidan is a great teacher!! he is fun and enthusiastic- and extremely talented! Take some lessons…read morewith Aidan!

Hayden has been teaching my daughter for the past 5 years. He is patient and very knowledgeable…read more We've done in-person lessons and lessons via zoom. My daughter looks forward to these every week. She plays the guitar and ukulele. And also takes voice lessons.

Hayden is a great teacher. He's thoughtful about teaching a variety of musical skills. My soon to…read morebe 5 yo boy has really taken pride in learning the ukulele. Thanks Hayden!