I drove from Orlando to shop at this dealership after about a week of searching for a car under…read more$6k. They had several that met my budget and mileage desire listed on autotrader. I showed up just before dusk and walked the whole lot without being pressured or bothered. After I found the vehicles I was there to see I asked to test drive the one I thought was the best fit. I was allowed to test drive the vehicle like at any other lot I've been to. I had read reviews about people not being allowed to test drive vehicles at this lot, I didn't experience that. After test driving I asked for the total price out the door after taxes and tag transfer. The total was a little more than the cash I had allocated to spend. I told them and they worked with me on that. I left with a good deal on a decent car. I'm well aware the engine could blow up tomorrow. It's a used car and that's a gamble no matter where you buy. The 5 star review is for the simplicity of the process and the respectfulness of the staff.

I recently bought a 2017 Audi a3 I noticed the headlights are completely out after I bought it I…read morecalled the dealership and explained that my headlights were not working and the younger guy got disrespectful saying it did have headlights when I bought it and that it doesn't make sense that there not working when I told him he was wrong he got mad and said he wasn't gonna fix it so don't waiste your time buying a car from these unprofessional people they don't check there cars before selling !!

there cars look great on the paint job but if your a person that' knows about these car and look…read morefor the price is not worth it. You put a deposit down of $1000 into then you it for a test drive and if you don't like to call you lose your kind of shit is that to me? That is a scam it's supposed to be a you off and keep your thousand dollars.

Unfortunately, my buying experience was horrible. In April I found a 1970 Chevelle 454 SS that was…read more$63,000 at Supersport Classics in Florida. I inquired on the process as I am in California. This was a purchase for my retirement. The car was nice in pictures and after reading reviews and researching the company as best I could, I contacted Shannon regarding the car. Shannon was not very forthcoming and basically just stayed silent and answered my questions with short answers. I have never owned a classic car, so I was asking how it ran and if there were major rust issues and he said as far as he knows No. Now I should of took his shortness as a red flag, but I trusted the company. I went a head a purchased the vehicle and asked to have Vintage Air installed. That brought up the total to approximately 68,000. During the install of the Vintage air, they recommended upgrading to a CVF Serpentine system to help with the added draw on the car and to help the cooling on the car. I approved of the add on, now I am at 71,000. Approximately 3-4 weeks later the car was finally done and the called and said I should upgrade the radiator with electric fans to also help with keeping the car cool. So, another 2000 dollars. Now the worst part as I agreed to these upgrades. I finally get the car 6 weeks after I purchased, and the delivery guy says just so you know the car is leaking oil all over the place. I parked the car in the garage since it was delivered at 10:00 p.m. and the next morning during the very first drive in town, the car is puking coolant in the parking lot, not to mention the rear main seal had left quite mess in the garage. The car was running at 230 degrees in 80-degree weather. I drove the car a total of 80 miles or so over 3 days and the car constantly ran at 230-250 degrees never reaching speeds over 65 mph. I parked the car until I could have it towed to my brother's classic car mechanic. Once he looked at it, he discovered 3 cylinders were over 200 degrees different than others, so they are going out and I need a new motor. So, after spending 73,000 not including the taxes which took it to 80, I need a new motor. The car also had the exhaust pipe hanging down unsecured from the frame, the yoke to the transmission is wrong and the drive shaft moves like crazy just by moving it with your hand. There are other somewhat small issues that are needing repair as well. Point is, I expected after spending that kind of money I should have a drivable car. I contacted Super Sport Classics via email, and they forwarded to their service manager Zach. Who I think is awesome and they did do a phenomenal job on the install of what I purchased. While trying to figure out a solution it was determined I am screwed, it is a used car. It was relayed to me that they purchase cars for resale but don't go over the car very thoroughly, so basically if it looks good, they charge a fortune, but they have no idea if the car is mechanically sound. So, if you are in the market be very diligent and have someone go look over the car because I got lipstick on a pig. Too bad to because I am in the market to purchase a 68-72 Chevy C10 and I still want my dream car 67 Nova. I will not be buying those vehicles from Supersport Classics.

Couldn't park anywhere and the sales guy kept stating As Is to my questions. So I didn't get…read moreanswers to the questions.

Super happy to find honest car salesmen who actually cared about us from start to finish. They…read morehelped me initially check out several cars, then narrowed down to two that I test drove. They gave us the "carfax" (a different car report company that gives you the same amount of juicy details), negotiated for replacing a mirror in the car I ended up picking, stayed late to assist us in our decision, and followed up with us. On top of that, they honored the verbal trade-in value for my previous car. This location does not have the classic car collection of Gulf to Bay- definitely more modern cars, some luxury, some muscle, some SUVs. But it was within my price range, after the trade in. The two cars I narrowed down to were both sellihg at their Kelley Blue Book value- what a wonderful surprise! They did not talk down to me as a woman, kept me in the loop, and were straight talkers. Do come here if you're looking for something nice and affordable. I love my new car, it's been a month with it. Thanks to John Anderson and manager Terry.

A.Thomas I had my…read morework vehicle a Chefrolet Equinox serviced there on Tuesday 02-03. My service rep was by the name of Dave Deilkes. He was very nice and helpful. I told him what was goingon with the vehice, he took the time to come out, checked out the vehicle and took the time to explain that they will do an total inspection on the car. i explained to him how much i spent last time and was not looking to spoend that amount this time around. Dave called later that day to explain to me what was totally wrong. he gave me the breakdown of what everything costed and my car was ready the same day. I felt at ease when going in this time around and knowing that the service wouldn't be expensive. I spoke to Sheila, Dave's Supervisor just to let her know what a well job he is doing and i was totally happy with my experience. Thank you Dave.

Terrible customer service. I call to schedule a time for my appointment and while the person on the…read morephone is looking for information the phone goes to survey about "my experience today" that hasn't even happened. Ok... Then I drive to the place, nobody outside to greet you. I go inside and there's 6 employees and technicians nobody even acknowledges me for 5 minutes. It's not busy. They are busy with themselves. Finally one of them decides to acknowledge my existence with a barely there smile. Manners at a bare minimum. Respect - none. I didn't do anything to cause this other than walk in and wait to be seen. Customer service is dead.

I found the car I wanted on Autotrader and received a call from within an hour. He worked on the…read moredeal and had me pre-approved within a couple hours. Scheduled appointment for the next day and called to confirm the morning of. He was very pleasant and did not pressure me at all. At the dealer, I received the same level of customer service in all areas including Sales, Finance, and Management. awesome in the finance department. He was very personable and made the transaction less stressful

Got an amazing deal on a BMW X5 diesel off Craigslist. 1 year warranty on the vehicle, and very…read morelittle miles. Easy people to work with, and got the car shipped directly to me. Awesome!

worst place, Dejesus charged me $2600 for a new transmission, pick up my car and it was still the…read moresame. it's been my head gasket the whole time, he doesn't text back or call. He messed up my bumper towing my car and tried to tell me it was like that already but I sent him a picture to pick it up and my bumper was completely fine. He then was called and told me he had a headache and didn't have time for me, and I can take my car elsewhere even though he's been telling me he is picking up my car. He told my grandpa he doesn't have time for us and don't call him. He blocked my number. I doubt he even changed the transmission. I have to sue and get the police involved just to get my money back. ABSOLUTELY WOULDNT RECOMMEND! He doesn't even deserve one star!

Love this place…read more Great selection of cars and trucks Good finance options I bought my jeep with them

Leslie is an absolute liar. I sent an email asking what imperfections the truck had and she…read moreresponded with the truck did not have any significant flaws. The truck was loaded with spray paint repairs, overspray, dents, missing/incorrect hardware where panels had been reattached and spray painted wheels to hide the missing wheel finish. Showed up after 8 hour drive to a dirty truck with a near flat front right tire. When I asked her about her dishonesty, she kept repeating "you saw the video on our website". She took ZERO accountability. This dealership just puts lipstick on vehicles to make them look good for photos and videos. When you get up close to the vehicle it is clear this is a shady dealership just trying to get your money.. I left without the truck. AVOID THIS DEALERSHIP!!!

Buyer Beware I…read morepurchased a vehicle from AUTO BY TOM INC, and the car broke down immediately as I was leaving the dealership. I returned it the very same day and formally requested a full cancellation of the contract. The vehicle has remained at the dealership since that day -- I do not have possession of it. Rather than resolving the issue fairly, I was informed that the contract would only be canceled if I paid $3,500. I do not have this money, and I do not believe I should be required to pay thousands of dollars to cancel a deal on a vehicle that failed immediately and was returned the same day. I contacted the financing company and was told that only the dealership has the authority to cancel the contract. I have made multiple good-faith attempts to resolve this matter amicably, but I have consistently been told that cancellation will only occur if I make this payment. This situation has caused me severe stress and emotional distress. I am currently seeking psychological support due to the impact this experience has had on me. Additionally, I am deeply concerned about potential damage to my credit score -- something I worked very hard to build honestly and responsibly. I expected professionalism, transparency, and integrity when purchasing a vehicle. Instead, I feel trapped in a situation that could seriously harm me both financially and emotionally. Based on my experience, I strongly advise anyone considering doing business here to proceed with extreme caution and protect themselves carefully. Cuidado Compradores Compré un vehículo en AUTO BY TOM INC y el carro se descompuso inmediatamente al salir del concesionario. Lo devolví el mismo día y solicité formalmente la cancelación total del contrato. El vehículo ha permanecido en el concesionario desde ese día -- no tengo posesión del mismo. En lugar de resolver la situación de manera justa, se me informó que el contrato solo sería cancelado si pagaba $3,500. No tengo ese dinero y no considero que deba pagar miles de dólares para cancelar una compra de un vehículo que falló de inmediato y fue devuelto el mismo día. Me comuniqué con la financiera y me informaron que únicamente el concesionario tiene la autoridad para cancelar el contrato. He realizado múltiples intentos de buena fe para resolver esta situación de manera amistosa, pero constantemente se me ha dicho que la cancelación solo ocurrirá si realizo ese pago. Esta situación me ha causado un estrés severo y una gran angustia emocional. Actualmente estoy recibiendo apoyo psicológico debido al impacto que esta experiencia ha tenido en mí. Además, estoy profundamente preocupada por el posible daño a mi historial crediticio, el cual construí con mucho esfuerzo y de manera honesta. Esperaba profesionalismo, transparencia e integridad al comprar un vehículo. En cambio, me siento atrapada en una situación que podría perjudicarme seriamente tanto financiera como emocionalmente. Basándome en mi experiencia, recomiendo a cualquier persona que esté considerando hacer negocios aquí que proceda con extrema precaución y se proteja cuidadosamente.

DO NOT BUY A VEHICLE FROM THIS PLACE, THE CARS ARE NOT RELIABLE…read more We bought a broken vehicle. He is not a trustworthy person. As soon as we left the store, the van broke down. The moment the vehicle malfunctioned, I immediately called him and informed him that I did not want to proceed with the purchase, as the vehicle was obviously defective. But the worst part was the lack of respect shown to me and my wife. He mocked my situation, treating us with extreme disrespect and lack of empathy. I have a record of everything that happened with photos, videos, and text messages. My wife and I are having many problems because of this; it is not a trustworthy store and this person is not trustworthy. I do not recommend doing business with this individual. I would very much like to say what I think, but I will not let my emotions control me. I just want to forget the terrible experience I had at that store and I deeply regret ever meeting this person. I contacted the bank to cancel the contract, and they informed us that only the seller could undo the contract. I contacted him, "Tom," to terminate the contract, and he mocked me, saying I could sue him and the store, speaking sarcastically and making fun of my situation. In another attempt to terminate the contract, he asked for $3,500 to cancel it, which makes no sense. Why would I pay that amount? The vehicle broke down 10 minutes after leaving the dealership. Another important point. At the time of purchase, he assured us that he had taken out car insurance, but later discovered that he hadn't, which is absurd because we could have had problems with traffic laws considering that insurance is mandatory in the state of Florida. He lied, saying he had insurance, but he hadn't. We left the place without the mandatory insurance. DO NOT BUY A CAR FROM THIS PLACE. This individual treated us with complete disrespect. From the first moment we had problems, he was sarcastic. He's saying the financing can't be terminated, but it can. I contacted the bank, informed them of what happened, and they told us that only the seller can cancel the contract. I contacted the seller to try to terminate the contract, and he, being very sarcastic and disrespectful as always, charged me $3,500 to break the contract, which is illegal. I informed the bank of this incident, that he charged me $3,500 to terminate the contract, and the bank told us he shouldn't have charged that amount. Not to mention that he also charged us for the towing, which is another absurdity because the car broke down when we left the store. It's important to make it clear that everything I'm saying is documented with photos, videos, and text messages. It's not safe to buy a car from this place; if you value your money, don't do business with this individual.

Super friendly owner , awesome owner I believe that he helps people all the way he's honest what…read moreyou see is what you get . I feel like he's honest and he's true his word and he's just always gonna try to help somebody in and any situation at Carib motors

Purchased vehicle previously damaged from mishap, owner was very transparent, showed pics of damage…read more, repairs were done and overseen by owner, car looked new. Very easy transaction and a good price.

I was sitting home crying having been through a rough day listening to car salesmen lie to me about…read morehow they'd help me get a car. I didn't have a lot of money but what I did have I wanted to spend on a dependable, well running vehicle that didn't have over 150,000miles on it for some stupid high price just because it had the name Mercedes. Most of the dealers I spoke to where so cheesy and fake my BS-ometer was just going off every time I saw through their act. I don't like to judge people because you never know what they are going through. Until today, I never thought I'd be judged or made to feel less than because I'm disabled but shopping for a car today it happened. One very ballsy person had the nerve to say if I wanted the car I had to bring half the total $5000 price even though my accepted app had a price calculator that said $900 down would be $81 monthly payments. Besides feeling awkward since no one's ever been so obviously hateful or treated me like I am less than them, I just felt sad and then I was FURIOUS. I said I would get back to her and promptly blocked that tacky saleswoman on my cell. Keep treating people like that and you won't be selling cars for long! That's when Yancar and Son's Auto Sales called. I wasn't very pleasant at first but then he asked what I was looking for and for the first time all day, SOMEONE was listening to me! He didn't hide his skepticism about what I could afford or my income. BUT WHAT HE DID DO: looked through his inventory and found the type of car I had been asking for from salespeople all day!!! He asked me what I could afford and he didn't try to upsell me. He said now look, I am willing to work with you and if you want this car and are sure you can make the payments, come on in tomorrow at 10:30. It's nothing fancy but it's a good car with good mileage. I took a list of people as references and had already got insurance quotes when I walked in. He showed me my car and it was just what i wanted. By the way, take cash or if they take checks, write one out because I had a bank card I couldn't use but I gladly went over to the bank and brought back down payment. Oh and they do the tax/title and plate there so you don't have to go wait at the DMV for hours! When I was leaving I thanked them for working with me. I am so excited to have a car now! I am going to take everyone I know who may be looking to buy a car to them because I know I was scared of getting ripped off and it was such a nice experience! A lot of these dealerships see some people coming and prejudge and this isn't that kind of place. I'm sure if you have big bucks they will find what you want but if you don't have big bucks they will see if they have what you're looking to buy. These guys know the questions to ask people to help them figure out what they want to buy. And if you need any information on insurance they have some contacts that can give you quotes. My experience at this business was a positive one and I am glad I answered the phone when they returned my call after the day of car sales hell I had!! I really didn't want to go but so glad I did. I know that this is where I will come to buy a car or get maintenance done. I didn't think I would find a place willing to work with me to give me a second chance. I hope this review puts the idea into your head to stop by and see what they have to offer. I think you will be pleasantly surprised! They can find a car that fits your budget like they did for me. I am now so excited to work on getting my health taken care of and being more independent. They got me as a customer for life!!

If I could possibly give it a lower review, I would. Upon finding the car that I wanted I let the…read moreowner know there was a shakiness to it. He replied with saying oh yeah I know all about that, and it was going to be fixed. You can go ahead and buy it today and return next week to have it fixed. Upon returning the following week, The person that was supposed to fix the car said everything was fine with what the man had mentioned the week previous, but it was something else that was broken. Even though it was supposed to be included upon the sale, he ended up telling us we had to now pay for this. We asked if we could just return the car, and of course that was not an option. Didn't care about anything but the sale. Screwed over by yet another sleazy used car salesman. Yes I had to pay hundreds of dollars to have a car fixed that I just paid $5000 cash for.