I was driving on I-89 and I got an "Engine Inspection Required " signal on my dash. I found…read moreAutoZone and they checked the diagnostic for me. The issue was with the exhaust and the fix could wait--but it would affect my MPG. This service was FREE. The gave me a write-up about what was wrong and I was back on my way. I remember I had an issue a year or so earlier with a different car, and the auto repair at the dealer charged over $150 just for the diagnostic before quoting an estimate that was more than the car's book value. Free diagnostic code is more than fair. I recommend this (or any AutoZone with free diagnostics) and wish others could provide this service.

I am never setting foot in an Autozone again! I have always tried to shop local and support local…read morebusinesses but the last 3 times I tried to bring my waste oil (from the oil changes that THEY PROFITTED FROM!) they have arrogantly and rudely refused to accept it! The first time, the guy said the oil was "too brown" like it might be contaminated....I mean....it's WASTE OIL! It just came out of my car! How clean do you really expect old oil to be!? The next time they accused me of having water in it...once again-WASTE OIL! This last time he refused because he said it was "in the wrong type of plastic container" and I'm done!! They never have anything in stock anyways and I always have to wait for them to get the parts, at which point I might as well order it online MYSELF and skip the drive! It's cheaper at Amazon anyways!

A very convenient auto part store right in the heart of historic downtown Windsor…read more We had a window motor break suddenly and we stopped here to get the part. The had it it stock and it was a decent price. Beats having to drive all the way to Claremont or W. Lebanon.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

I've been a Happy customer for 40+ years. Thank you all for being consistently awesome !!!read more

good parts, good selection, good prices. scott was extremely helpful…read more cool, old school salvage yard. i'll be back!

Just bought new battery for my Honda Element for under $100. Fully charged, no acid vials to fuss…read morewith. I walked in with my old battery in a box, and the counter person spun around and within half a minute had a replacement on the counter. I didn't have to page through manufacturer catalogs or wait for someone to come over to help as at a chain like Advance Auto or AutoZone. Took the old battery and subtracted the $18 core charge. Easy, quick transaction!

I have been on hold for literally hours trying to get propane before the coldest day we have had in…read morea long while. we are set up for auto delivery but apparently that slipped through the cracks as we last got it in November. this is NOT ok! I might have to get a hotel room tonight and then deal with the frozen pipes later

Went into advanced auto in west Lebanon about a month ago for break pads and rotors for my car…read more They asked the standard questions to get me the right part. He even went outside and looked at my car to make sure he got it all right. Went to put them on my car today and he gave me rotors with 5 lug pattern when I have a 4 lug pattern car. Went into the store today to trade them in with my dad and the assistant manager says "No offense to her but you shouldn't send women in to get parts" Are you kidding me? I didn't look in the box to check it because you should have done your job and got the right part that I asked for. It doesn't matter what sex I am. Yes I get my nails done. Yes I like dressing presentable. But I can get my hands dirty to fix my own car. Most sexist man. I don't care if you think you're joking or not. You don't know me or anything about me and stating I don't know what I'm doing just because I'm female and just because you gave me the wrong part is completely insulting. Never doing business there again.

CLOSED - Is now a part if Advance Auto Parts at 71 Main Street in West Lebanon who now have the…read morebest commercial accounts department because they are there now.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Went in to napa auto parts located in ludlow vermont to get a quote for a new battery. the…read moregentleman that i spoke with was very nice, polite and very helpful. i requested two quotes, one to just purchase a battery for my car and a second for labor to install the battery as i considered installing the battery myself. the price to supply and install the battery was reasonable. i made an appointment to bring my car in the following morning to have the battery installed. the following morning i delivery my car as per our agreement. a few hours later i received a call from larry, the owner of the napa dealer saying that my car was ready. upon my arrival to pick up the car, i went to pay for the services rendered and was charged a price SIGNIFICANTLY HIGHER than what i was quoted. when i quested the amount being charged, larry became extremely irate, angry and down right verbally abusive. he grabbed the key from the counter and put it in his pocket and said, "that is my fu****g price and if you don't pay my price you will not get your car back." in addition, larry stated, "you fu***g people from new jersey come up here with your fu****g accents and your fu****g attitudes thinking that you are better than us." I remained polite and professional and attempted to explain to larry that i was quoted a price significantly less than what he was attempting to charge me. additionally, i agree to pay a higher price than quoted but felt that what he was asking was completely unreasonable. his answer was, i don't give a f***k, i didn't quote you that price." i explained that i understand that, however, it was his employee that quoted me the price and that a good business owner would stand behind the price quoted by an employee. again, his answer was, "i don't give a f**k and if you want your car back this is the price that you need to pay." i realized that the larry was escalating the situation and that i needed to deescalate the situation as he has become so irate and belligerent. i had no choice but to pay the price that he demanded. i then left and contacted napa headquarters and spoke to matt englat who was very polite and professional! matt explained to me that larry was an independent dealer and that he would contact him to get his side of the story. i began to feel that my side of story was being questioned and or doubted. matt did get back to me later the same day as promised and thankfully, he informed that larry did indeed cooberate my side of the story. larry did admit to the language that he used and the conversation that we had. however, larry was not willing to do anything about the situation. matt then said to me that he couldn't do much about it as larry was an independent dealer. matt continued to say the he would send me a $100 gift card. additionally, matt indicated that most of his complaints are from people looking for something for free and that this situation was unique. furthermore, matt indicated he does not offer people any type of discount and or any other financial compensation for their troubles. however, this situation called for financial compensation. i told matt that this was not about the money and although it was a kind gesture, i did not want the the money. i told matt that i just wanted the wrong made right. unfortunately, nothing further was done. what a horrific experience! i have never experienced such horrible treatment from any business owner. i am surprised that larry is still in business. bottom line is use another merchant or proceed with caution!

I have been in the foreign car repair business for over 30 years and BFCP has been the best ever…read more Kevin is very helpful and very knowledgeable Call these guys first. They know what they are doing.

From the owner: Burlington Foreign Car Parts (BFCP) was founded in April of 1973 with a van and some Volkswagen…read moreparts. Today, BFCP and PMS combine their resources to work together as one company. PMS now stocks a wide variety of import parts, and BFCP has increased its domestic capabilities!