I was driving on I-89 and I got an "Engine Inspection Required " signal on my dash. I found…read moreAutoZone and they checked the diagnostic for me. The issue was with the exhaust and the fix could wait--but it would affect my MPG. This service was FREE. The gave me a write-up about what was wrong and I was back on my way. I remember I had an issue a year or so earlier with a different car, and the auto repair at the dealer charged over $150 just for the diagnostic before quoting an estimate that was more than the car's book value. Free diagnostic code is more than fair. I recommend this (or any AutoZone with free diagnostics) and wish others could provide this service.

I am never setting foot in an Autozone again! I have always tried to shop local and support local…read morebusinesses but the last 3 times I tried to bring my waste oil (from the oil changes that THEY PROFITTED FROM!) they have arrogantly and rudely refused to accept it! The first time, the guy said the oil was "too brown" like it might be contaminated....I mean....it's WASTE OIL! It just came out of my car! How clean do you really expect old oil to be!? The next time they accused me of having water in it...once again-WASTE OIL! This last time he refused because he said it was "in the wrong type of plastic container" and I'm done!! They never have anything in stock anyways and I always have to wait for them to get the parts, at which point I might as well order it online MYSELF and skip the drive! It's cheaper at Amazon anyways!

I had an excellent experience renting from Hertz in Claremont, NH--thanks entirely to Brett…read moreHagerman. Even though my reservation hadn't come through the night before, Brett made the entire process seamless. He was personable, compassionate, and went above and beyond to ensure everything went smoothly. I needed to leave my personal car off-site during the rental, and without hesitation, Brett volunteered to help me transition it. That level of service is rare and deeply appreciated. Brett wasn't there when I dropped the car back off but the owner was and he provided the same level of service and kindness as Brett. This is a great local business that has a variety of services- Hertz rentals is only one of them. Highly recommend this location, and especially Brett, for anyone needing a stress-free rental experience....or if you have an auto, boat, etc service need. Epic service!

Mike treated us well. Bought a hood from him. Very accurate with the description, fair with his…read moreprice and was nice to talk too.

I've been a Happy customer for 40+ years. Thank you all for being consistently awesome !!!read more

good parts, good selection, good prices. scott was extremely helpful…read more cool, old school salvage yard. i'll be back!

Chris is an absolute star. He helped me get my commercial account loaded with the corporate people…read moreand sent me the diagrams of the exhaust system for dad's Subaru that I was looking to replace and then rounded up all the parts had them sitting there with my invoice on the counter, made it super easy! Madison, the store manager runs a great operation and while I was there, the tire pressure light was on in the vehicle and she not only checked it with a tire gauge, but filled it at the right level with a portable air compressor - - now that's service with a smile!

The good thing is, I was in and out fast, most unprofessional manager I have ever encountered…read more Enough said not worth my time..

Went in to napa auto parts located in ludlow vermont to get a quote for a new battery. the…read moregentleman that i spoke with was very nice, polite and very helpful. i requested two quotes, one to just purchase a battery for my car and a second for labor to install the battery as i considered installing the battery myself. the price to supply and install the battery was reasonable. i made an appointment to bring my car in the following morning to have the battery installed. the following morning i delivery my car as per our agreement. a few hours later i received a call from larry, the owner of the napa dealer saying that my car was ready. upon my arrival to pick up the car, i went to pay for the services rendered and was charged a price SIGNIFICANTLY HIGHER than what i was quoted. when i quested the amount being charged, larry became extremely irate, angry and down right verbally abusive. he grabbed the key from the counter and put it in his pocket and said, "that is my fu****g price and if you don't pay my price you will not get your car back." in addition, larry stated, "you fu***g people from new jersey come up here with your fu****g accents and your fu****g attitudes thinking that you are better than us." I remained polite and professional and attempted to explain to larry that i was quoted a price significantly less than what he was attempting to charge me. additionally, i agree to pay a higher price than quoted but felt that what he was asking was completely unreasonable. his answer was, i don't give a f***k, i didn't quote you that price." i explained that i understand that, however, it was his employee that quoted me the price and that a good business owner would stand behind the price quoted by an employee. again, his answer was, "i don't give a f**k and if you want your car back this is the price that you need to pay." i realized that the larry was escalating the situation and that i needed to deescalate the situation as he has become so irate and belligerent. i had no choice but to pay the price that he demanded. i then left and contacted napa headquarters and spoke to matt englat who was very polite and professional! matt explained to me that larry was an independent dealer and that he would contact him to get his side of the story. i began to feel that my side of story was being questioned and or doubted. matt did get back to me later the same day as promised and thankfully, he informed that larry did indeed cooberate my side of the story. larry did admit to the language that he used and the conversation that we had. however, larry was not willing to do anything about the situation. matt then said to me that he couldn't do much about it as larry was an independent dealer. matt continued to say the he would send me a $100 gift card. additionally, matt indicated that most of his complaints are from people looking for something for free and that this situation was unique. furthermore, matt indicated he does not offer people any type of discount and or any other financial compensation for their troubles. however, this situation called for financial compensation. i told matt that this was not about the money and although it was a kind gesture, i did not want the the money. i told matt that i just wanted the wrong made right. unfortunately, nothing further was done. what a horrific experience! i have never experienced such horrible treatment from any business owner. i am surprised that larry is still in business. bottom line is use another merchant or proceed with caution!

Their sales staff is especially bad. All the local heavy equipment guys I know say Townline has…read morebecome terrible. This town is where Townline started, and they used to be great when Bob ran it, and they built up quite a business. A few years ago, I bought a tractor from them. They nearly lost the sale because the sales girl didn't know anything. I asked for the sales manager and told him they were about to lose the sale because I could not get any straight or correct answers from the girl. They sent out a knowledgeable guy and we got it done. A month ago, I went there to buy an excavator. The sales staff ignored me as I stood around the showroom awhile. One guy was in his office on the phone, and other had his head buried in his computer. Eventually I left and went outside and toured the new and used inventory myself. I went back in about 20 minutes later and was ignored again. I went to "head buried in computer" man and asked if he was sales. He said he was, and asked me what I wanted to know. I told him I wanted to buy an excavator. He seemed reluctant to help at all. I had to ask him pointedly to show me what he had for used. We went outside, but he knew nothing about his inventory and kept telling me I should look it up on the internet myself. He mentioned a couple times that he didn't "keep all this info in his head". He could not have been more disinterested in selling an expensive excavator. We went back inside after a most dissatisfying conversation about the one used excavator he showed me. I asked about new excavators. Again, he knew nothing and showed absolutely zero interest in selling me one. Instead of telling me anything or offering to show me anything, he went to his rack of pamphlets and tried to find the models I was asking about. It was quite clear he just wanted to get me out the door so he could go back to his computer. By this point, I knew there was no way I'd buy anything from Townline. After a couple minutes of him poking through pamphlets and handing me a couple (to models that were not what I was asking about), I gave up in disgust and left, never to return. I left there and went to United Ag & Turf in Springfield, VT, where the people were interested in selling equipment.

Needed to replace the bucket on our m5700. made a call and was very happy with the price and the…read morenew bucket. Very happy with the gentlemen at Townline.