I am a seventy year old woman and they were amazingly helpful reading the computer for my check…read moreengine light, telling me how to fix it and when I went back in another day for something else, they wanted to make sure all was well. Friendly and courteous !!!!!!!

Once again great service from this store on June 27th. The young lady who waited on me was very…read moreaccomodating and pleasant and went out of her way to help. I did ask for her name but promptly forgot (senior brain) so I hope she does get credit. Thanks again Auto Zone even during these tough times.

I had an excellent experience renting from Hertz in Claremont, NH--thanks entirely to Brett…read moreHagerman. Even though my reservation hadn't come through the night before, Brett made the entire process seamless. He was personable, compassionate, and went above and beyond to ensure everything went smoothly. I needed to leave my personal car off-site during the rental, and without hesitation, Brett volunteered to help me transition it. That level of service is rare and deeply appreciated. Brett wasn't there when I dropped the car back off but the owner was and he provided the same level of service and kindness as Brett. This is a great local business that has a variety of services- Hertz rentals is only one of them. Highly recommend this location, and especially Brett, for anyone needing a stress-free rental experience....or if you have an auto, boat, etc service need. Epic service!

Mike treated us well. Bought a hood from him. Very accurate with the description, fair with his…read moreprice and was nice to talk too.

If you want to wait for weeks, have to keep calling and asking where your part is at and why it did…read morenot arrive in the 3 business days they told you when you gave your credit card number, being told that they shipped it and will find it and call you back (which they never bother to do), and eventually get your part wrapped like a kindergartner did it, BROKEN when they took it off the car and unusable, then this is your place! They quote you a shipping price over the phone, they take your credit card, but they can't email you the receipt... "it will be in the box", but of course it is NOT. bFar too many other sites on car-part.com that are 100% more professional than this site where the parts are the same price or lower. Save you frustration and purchase elsewhere and you might get your part in a reasonable amount of time.

From the owner: "Proudly serving the New England area since 1929 with Recycled Used Auto Parts. Located on 70 acres…read morewith an inventory of around 4,000 cars, trucks and vans! We are also the biggest Auto salvage in New Hampshire and Vermont. All Parts Guaranteed. Located on 80 Acres Free Nationwide Locating Service We deal in late model auto and truck parts, foreign and domestic Check out our website to check out our inventory.

The good thing is, I was in and out fast, most unprofessional manager I have ever encountered…read more Enough said not worth my time..

Went there on Thanksgiving Day. Everything else was closed. This place was open. I bought…read morewindshield wipers. One of the fellows working there was most helpful, went out of his way kind of helpful. He offered to take off the current-defective-wipers and install the new ones. Give him the highest rating possible.

Went in to napa auto parts located in ludlow vermont to get a quote for a new battery. the…read moregentleman that i spoke with was very nice, polite and very helpful. i requested two quotes, one to just purchase a battery for my car and a second for labor to install the battery as i considered installing the battery myself. the price to supply and install the battery was reasonable. i made an appointment to bring my car in the following morning to have the battery installed. the following morning i delivery my car as per our agreement. a few hours later i received a call from larry, the owner of the napa dealer saying that my car was ready. upon my arrival to pick up the car, i went to pay for the services rendered and was charged a price SIGNIFICANTLY HIGHER than what i was quoted. when i quested the amount being charged, larry became extremely irate, angry and down right verbally abusive. he grabbed the key from the counter and put it in his pocket and said, "that is my fu****g price and if you don't pay my price you will not get your car back." in addition, larry stated, "you fu***g people from new jersey come up here with your fu****g accents and your fu****g attitudes thinking that you are better than us." I remained polite and professional and attempted to explain to larry that i was quoted a price significantly less than what he was attempting to charge me. additionally, i agree to pay a higher price than quoted but felt that what he was asking was completely unreasonable. his answer was, i don't give a f***k, i didn't quote you that price." i explained that i understand that, however, it was his employee that quoted me the price and that a good business owner would stand behind the price quoted by an employee. again, his answer was, "i don't give a f**k and if you want your car back this is the price that you need to pay." i realized that the larry was escalating the situation and that i needed to deescalate the situation as he has become so irate and belligerent. i had no choice but to pay the price that he demanded. i then left and contacted napa headquarters and spoke to matt englat who was very polite and professional! matt explained to me that larry was an independent dealer and that he would contact him to get his side of the story. i began to feel that my side of story was being questioned and or doubted. matt did get back to me later the same day as promised and thankfully, he informed that larry did indeed cooberate my side of the story. larry did admit to the language that he used and the conversation that we had. however, larry was not willing to do anything about the situation. matt then said to me that he couldn't do much about it as larry was an independent dealer. matt continued to say the he would send me a $100 gift card. additionally, matt indicated that most of his complaints are from people looking for something for free and that this situation was unique. furthermore, matt indicated he does not offer people any type of discount and or any other financial compensation for their troubles. however, this situation called for financial compensation. i told matt that this was not about the money and although it was a kind gesture, i did not want the the money. i told matt that i just wanted the wrong made right. unfortunately, nothing further was done. what a horrific experience! i have never experienced such horrible treatment from any business owner. i am surprised that larry is still in business. bottom line is use another merchant or proceed with caution!

Needed to replace the bucket on our m5700. made a call and was very happy with the price and the…read morenew bucket. Very happy with the gentlemen at Townline.

We bought a Kubota tractor from the Kubota dealer in Sharon Springs before it was sold to its…read morecurrent owners and became Townline Equipment. We had good experiences with the previous owners. This spring, we contacted Townline about a leak in the tractor axle. Then the comedy of errors began. The first technician said that he couldn't fix it because he didn't have the right part. The excuse for that, which came later, was that the box was mismarked. The second technician came and installed a part that did nothing to correct the leak. It may have made it worse. We got a bill for that for about $430, even though the leak had not been corrected. Finally a third technician came and worked for several hours replacing a number of parts. The leak is fixed, finally. We just got a call from Townline saying the bill is $840. That's a lot for inadequate service. It seems as if we have to pay for their incompetence. We'll find another business to service our tractor in the future.