Scheduled to shuttle from Bangor to Bar Harbor. Our flight was delayed so we arrived an hour late…read more When we exited the airport, our shuttle was not there. After several attempts of trying to contact the driver to no avail, we had to find a Lyft driver to transport us.

Joseph was amazing and added so much to an already incredible trip by providing local tips and…read moreinformation about Maine. We chatted the entire way from Bay Harbor to Bangor Airport. Such a pleasant ride! I called Bangor-Bay Harbor Express the day prior to my departure. Although no one answered, I got a text message instantly and sent an email to bangorbarharborexpress@gmail.com. I received a response within 5 minutes stating that he could take me to the airport. I received a few more emails that reassured me that Joseph would indeed be able to give me a ride! The morning of my departure, Joseph emailed me again to let me know he'd be there to pick me up at 9:30 am. He arrived a couple of minutes early, loaded my suitcase in his van, and drove me to the airport in time for my departure. Thank you for being so accommodating and reliable. I hope everyone else that uses your shuttle services has just as great of a time learning about Maine as I did. I loved hearing all the stories about your life here in Maine and all your encounters here. The local perspective is always the cherry on top! If you can help passengers figure out how to smuggle the blueberries on the airplanes - that would be super duper wonderful! :)

I highly recommend Bar Harbor Shuttle. They were so considerate when flight delays caused us to…read moremiss our arranged shuttle time. A driver returned after hours to pick us up at Bangor and deliver us safely and comfortably to our hotel in Bar Harbor so we could join our group tour. The van was roomy and comfortable, and the driver was friendly.

It was so refreshing to find a company that is both helpful and honest. Erica spent time with me to…read moreanswer all my questions and help me figure out what was best for me, even if that meant I may not chose her in the end. I highly recommend choosing Bar Harbor Shutter!

We have been using Brad since 2019 and we can't say enough good things about his service. Our son…read moreis a student at Maine Maritime Academy and he wasn't allowed to have a car his freshman year. The school suggested Brad and we have been using him ever since. We live in Florida so we don't know many people or businesses in Bangor. We like using Brad because all I have to do is send him a message and he usually responds within 15 minutes.

Never showed up to my airport pickup scheduled for 11 at night. Very hard to get a hold of to begin…read morewith.

Excellent service. Thanks so much to Mark for the great experience. High recommend for airport…read moreshuttle service.

No matter the driver, no matter the vehicle, Sterling provides excellent customer service and…read moreprofessionalism in transportation services time after time.

Good ride ! The car was clean , the driver was knowledgeable of the area - all went well ....read more

Shout out to Tammy's Taxis for rescuing us from the airport in Bangor ME! After Midnight…read more.. Rental car places closed, shuttles stopped for the night. NO UBERS-NO LYFTS. No one taking cash bribes for a 10 mile ride! Thanks TAMMY!! The ride was worth the wait!

This company provided a great service. Pickup at house for airport at 430 and he arrived on time…read more Excellent and fair rates. Professional driver. Thank you!

From the owner: Welcome to Frank's Transportation. A taxi/shuttle service for your needs. From airports, hospitals…read moreand more. With a flat fee rate and not price per mile to make it easier for the rides. Will travel in bad weather. If you're not looking to pay with cash no problem. Pay with Cash App, Venmo or Payal.

Just the nicest guy, best prices, and extremely reliable. I ordered this ride for a friend, and he…read morecame through with flying colors.

I highly recommend Sam for any transport needs you may have in the general Bangor area. He was able…read moreto accommodate my wife and I last minute with a ride one way that was an hour outside Bangor. He was early to pick us up. His car was clean and safe. Sam is also very easy to converse with. He's very knowledgeable of the area as well.

I had a really disappointing experience this morning with Brunswick Taxi. I have a traumatic brain…read moreinjury (TBI), and I've worked really hard over the years on things like my speech and confidence in everyday interactions. Because of that, this situation hit me harder than it might otherwise. My driver (he was wearing a burgundy leather jacket, had a big mustache) made a comment that I "seemed sketchy" simply because I tried to use Apple Pay. That caught me completely off guard. If this were late at night, maybe I could understand a bit more caution--but this was a normal daytime ride, and I was clearly trying to pay for the trip. I wasn't acting suspicious or trying to avoid payment in any way. I was actually being friendly and conversational during the ride. He even mentioned he was having a boring Easter weekend, so I tried to engage and be polite. That's why the comment felt even more unnecessary and discouraging. On top of that, the driver didn't seem to know where we were going. At one point, he was about to take a turn in the opposite direction, which would have added time (and cost) to my fare. I didn't make a big deal out of it at the time, but it was frustrating--especially since this could have easily been avoided by just entering the address into a GPS. What made it more confusing was that when we arrived, he started chatting with a worker at the laundromat like he knew the area, which made the situation feel inconsistent. I understand that drivers may have had bad experiences in the past, but I don't think it's fair to label or ridicule someone based on how they choose to pay--especially in a world where digital payments are completely normal. As long as someone has the funds and intends to pay, that should be what matters. Honestly, the interaction left me feeling embarrassed and discouraged. After putting in a lot of effort to rebuild my confidence, this really set me back and ended up ruining my weekend. Because of this experience, I don't think I'll be using this service again.

A few weeks ago my husband called for a ride to catch a 3am flight. 3:10 he calls to see where they…read moreare at and they said they had nothing on the books. Today a driver almost hit me going over into my lane so I honked the horn to let him know and as he moved over and I passed he leaned over and gave me the middle finger! Unfortunate that this is how the company is operating and employing.