Agree with the other reviews here. I've been a property owner in Birmingham for the past year and…read moreduring this time I've had the worst experience with Evernest (formerly GK houses). Things you should know: 1. They do not provide detailed receipts for maintenance jobs. I have this documented from the director of operations, Amy Bromberg. There is a complete lack of transparency and as an owner I have no idea if I've been upcharged on the latest repair on my home. 2. Their property managers are really terrible both in terms of communication and reliability. I had Danielle Prock and she took forever to get back to me and made many mistakes and so they changed me to Jameson Gann who then also failed to return my calls and emails -- often waiting up to one week. I had to do their jobs for them. I would find errors in my financial statements and make them aware of them. My property manager had no idea my tenant switched to Section 8 tenancy, he stumbled upon it when I asked him to look into another issue. 3. Their maintenance jobs are sub-standard. My water heater leaked and there was floor damage. The repairman told me on the phone that he literally "guessed" as to where there was damage. He did not use a moisture detector, he did not even know what that was! 4. I had a home owners insurance check disbursed to me that needed co-signature by Evernest as we were both listed as the payees. They had NO idea how to co-sign it, or what the procedure was. It was like the first time they had ever dealt with that for an owner. It has been two months and I still have not been able to deposit the check because they don't know how to co-sign it. I got on a call with their director of operations and my property manager and they apologized for all the inconvenience. They said they would do better and that if they don't within one month, it's reasonable that I leave them for another company. Within 10 days they once again failed to deliver on their promises and couldn't even inform me on the status of my check in due time. What a joke. Good riddance and goodbye Evernest!

No response ever!! I own 125 Robin Lane! What is going on? We are not receiving rent!! I guess it…read moreis vacant..

My husband and I had a terrible situation happen in Alabama that made us wary of becoming residents…read morein 2020. Rudy and his family not only assisted us in becoming tenants in a beautiful home but checked on us, invited us out to become acclimated to Alabama and we're very down to earth and warm. We had issues with our rental that they addressed and when we moved we were charged for cleaning though it was done and carpets too( we lost the receipt in the move) we were given majority of our deposit back. We were let out of our lease graciously. They're real people with stuff like everyone but it makes me want to rent front them again if we were to ever move back to Alabama. We love the Rudolph family and appreciate them.

I have had a great experience with Rudulph Real Estate! I have been with them since 2010 and they…read moreare prompt on maintenance issues being resolved and they are always helpful if I have an issue and I call. They are very knowledgeable and very professional. I recommend Rudulph Real Estate to everyone looking in this area. And, if you want to purchase a home --- they can help you with that, too!

Thank you John and Decas Group for being there with me and for me in handling a series of very…read moredifficult situations with my rental property. Being an absent landlord is not easy, so it is great to have Decas Group staff on the ground and being my eyes and ears - as well as hands! Thank you again for your care and attention to my property, and for always acting in my best interest! Geri Murphy

This company clearly has the wrong title. They do as little as possible to "manage" anything!…read more stay far away and do not trust them! They never answer the phone and never return a call. So how can they possibly manage? They take your money and that's all they do!

Watts Realty Company is an excellent choice for property management in Birmingham. I have a…read moreresidential property in Trussville that was rented in 3 weeks from proper pricing for the area. I have been very pleased with my tenants and communication regarding repairs, lease renewals and payments.

I have been a loyal renter of Watts for years now. Great properties! They are very willing to…read morelisten to advice on how to better improve their services, which means they are consistently striving for greatness.

Very prompt and helpful providing photos of a property while we are in another state. Thank you!read more

Tamara by far is the BEST!!!! She always exceeds expectations and is always punctual, reliable, and…read moreknowledgeable. I work with many real estate agents, and she by far is the best one yet. She also has saved the company money by finding us the best tenants.

When I decided to move, I needed help selling my house. I know of other realtors in town, but I…read moreknew I could trust Vickie Harris. she came in my house, evaluated the situation and began with suggestions on what to do. She handled everything to help me, from contractors to attorneys for closing. All were economical and helpful. she made a scary process very easy with no stress. She listed my house, had over 20 showings in 48 hours, 12 verbal offers and 7 written offers, all in 72 hours. We closed in less than 3 weeks from start to finish. I highly recommend her. She's honest, non-judgmental, respectful, hardworking and kind. If you need your home sold or need a new one, dont hesitate to have her as your realtor. You wont be sorry! Thank you Vickie ! you're amazing!!!

A friend recommended an agent from LAH to represent me as a buyer. The agent was totally…read moredisengaged from the beginning. When I needed her for design, she was unavailable. She contacted me more than once to ask me about status of the construction of the home for which she was representing me? Yes, you read that correctly...She was supposedly representing me but had no idea as to the progress of construction. When I asked a BASIC question about closing timing, she did not know the difference between closing expenses and prepaids. The SELLER'S agent was of greater service to me than my agent. When I raised concerns, I was told by a senior representative of LAH that they would take care of me. I was told that the broker of the local office would call me and address my concerns. Not only did this individual not contact me when I was told he would, when I did speak to him, he had no idea of the issues even though I explained them IN DETAIL to this senior representative of LAH the day before. This is the fourth home I have purchased in two states and I have never experienced this level of incompetence and lack of customer service to address the issues. LAH will receive a commission from the purchase of my home as there is no way to void the contract. However, this commission was far from earned. Engage them at your own risk.

Reading the bad reviews is something I should have looked at before we toured the dirty, dingy and…read morein some parts run down property; but we still need a place, badly and this garbage company can't seem to get their information straight, whether it's included amenities, fees or eligibility criteria. In a way I'm glad they rejected our application but it's immensely frustrating and stressful to think things will go your way only for them to remind you that even with all the flaws in their operations you somehow have more that they determine at their own discretion and can't overlook, it came down to an income deficiency that we thought we had covered only for them to shoot us down with information different from what we had read. What a terrible company and I suggest everyone read reviews before doing business with them!

I'll be honest. I was nervous renting with them based off all the reviews. But I also know 9 times…read moreout of 10 people only leave reviews if they are unhappy. I personally am very happy with my experience, and if the opportunity arises again to rent from them. I'd be happy to. They were more than fair when it came to the move out inspection. They were as fast as possible when it came to maintenance request. They were polite when reaching out for anything I needed. Respect goes both ways, if you show respect. You'll usually receive it back. As long as you abide by the contract you signed, treat the home as your own, and pay your rent on time. You're more than likely going to be fine. There was a mix up at move out, and they were quick to go above and beyond to make it better.

I can't recommend Ginny highly enough. We've worked with her for about 5 years now through a couple…read moreof moves and she simply the best. She's knowledgeable, kind, reliable, and I am consistently impressed and thankful for how she goes to bat for her clients. When we first started working with her we genuinely felt that she cared about finding the right home for *us* when we were looking, and she was very patient with us as we left no stone un-turned in our search. When sold our house recently, she was there for anything that we needed. 7/5 stars.

We recently moved to Homewood from Seattle. We had our initial conversation with Ginny over the…read morephone and immediately knew she was who we wanted to work with--she is tuned into the market, loves her city and has extensive knowledge of the various neighborhoods. From the very beginning Ginny took off running and was emailing us listings and useful info about our move. She goes above and beyond what you ask of her AND best of all--it felt like we were working with a dear friend. She was there every step of the way and provided so much advice and assistance with all the many things that come up when dealing with the purchase of a house and moving cross-country to a new neighborhood. Basically, she's a whole lot of awesome and we couldn't have done it without her! She was always on our side working to make our house purchase as simple and successful as possible. We would recommend her to anyone and everyone.

Warning. Our…read moreexperience raised serious concerns about how accounts are handled and how homeowners are treated when they ask for clarification. We were told by Tera to pay disputed charges before our account would even be reviewed, despite not finding any support for that requirement in the governing documents. The Association's own collection policy outlines a clear notice process before escalation. In our case, those notices were not received, yet the situation was still pushed forward and Tara refused to assist unless we complied with requirements (paying a made up admin fee and disputed fees) not outlined in the governing documents. Whether this is coming from management or the Board, that level of pressure is unprofessional and concerning. We reached out to the only other contact provided, the Birmingham office. Micah initially reassured us that she understood our concerns and agreed there were issues after reviewing our account. She told us not to worry and that she was "on our side." However, when we followed up, communication changed and we were redirected back to Tara. After continued effort to speak with absolutely anyone else, she agreed to escalate the issue but could not provide any timeline. It has now been a month with no response. It should not be this difficult to get a straightforward review of an account or clear answers to simple questions. When policies are enforced on homeowners but not consistently followed in return, it undermines trust and creates unnecessary conflict. At minimum, homeowners should expect accurate accounting, transparency, and consistent application of the rules. Instead, we experienced payments being applied in a way that continued to generate fees, repeated attempts to get answers that went nowhere, and a VERY clear lack of willingness to address the issue before demanding more money. I would not recommend this company to anyone.

The review would be less than 1 star if that was an option. The contacts are very difficult to…read morereach and then, once reached, are incredibly rude and condescending. This property management group is a perfect match for the substandard Legacy development we unfortunately live in currently.

TM Company founder and CEO Tanner Morgan is an exceptional property manager. I hold him and the…read morecompany in very high regard because of his professionalism, knowledge, amiable personality and general "know-how" when it comes to anything related to renting and managing properties. He has also demonstrated considerable skill in mediating issues with tenants. Hiring this company was one of the best decisions we made to protect our investment. We have no problem rating him and his company with the highest marks and gladly recommend him.

Tanner is the best! We live in California, so very dependant on his expertise! We just recently…read moremet him on a trip to Alabama and had a delightful first meeting. He is "the real deal"!