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Town Crier Motel

1.0 (1 review)

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8 years ago

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The Colonial Hotel - smaller set up for ceremony

The Colonial Hotel

(100 reviews)

$$

I was supposed to stay at this hotel for 2 nights and ski at Mt Wachusett on 2-15-26 and 2-16-26…read morestaying at the hotel on the 14th and 15th. I called as my daughter was sick and had to take her home and was met with an arrogant and unsympathetic manager named Brianna. She refused a credit , accommodation or compromise. If looking for a venue or hotel i would find a place that put a value on families.

I stayed at this hotel for Youth New England's Wrestling Championship, and the hotel was fully…read morebooked for that event. After driving for 8 hours we arrived and my wrestlers were excited for the hot tub, but it was out of operation. The next morning our room didn't have any hot water. Its very important for wrestlers to shower and practice hygiene before wrestling to prevent the spread of disease. I called the front desk and I was told too many people were showering at that time. After an hour the hot water never came on. My kids and myself had to wash by microwaving washcloths and using those to clean ourselves. The front desk assured me the hot water would be back by the end of the day. After I coached for 12 hours, and my kids wrestled all day we returned to find we still did not have hot water. I called the front desk and they told me we did. I was clear that we did not and they told us they would call someone. No one came to the room or did anything to fix it. Again, we washed with microwaved wash cloths. This is completely unacceptable for a hotel. Since I didn't get anywhere when I talked to the front desk staff I decided to send an e-mail, but they don't have any email information on their website, just the phone number to the front desk.

Town Crier Motel - hotels - Updated May 2026

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