DO NOT GET ROOT CANAL TREATMENT OR CAVITY FILLINGS at this establishment. As a family friend of Dr. Hamlet I am ashamed of how I was treated.
In August 2024, I had a root canal performed on my bottom-left molar and received a crown. I paid more than $1,500 out of pocket for the root canal treatment and crown. Since then, that crown has fallen off three separate times. Each time, I was led to believe this was something that could happen and that I simply needed to return to have it recemented. Unfortunately, that was only the beginning of my experience.
On June 1st, 2026, I called because I wanted X-rays taken to check for cavities. I was told they could combine the X-rays with my already-scheduled cleaning on June 18th, which I agreed to even though I wanted the X-rays sooner because I was it was more convenient.
On June 18th, after my cleaning was finished, I asked about the X-rays and was then told that they do not perform X-rays and cleanings during the same appointment. This was the exact opposite of what I had been told when scheduling. As a result, my X-rays and cavity treatment were delayed even further. When the X-rays were eventually taken at the end of June, I was told I had cavities, and scheduled appointments for them.
Then, on July 30th, 2026, my root canal crown came off for the third time. Within a few days, the tooth became extremely painful and appeared visibly discolored, which made me concerned that it was infected.
On Monday, August 3rd, I called the office and specifically explained that my crown had fallen off again and that I was experiencing significant pain. They scheduled me for the following day. For reasons I still don't understand, they also moved my cavity-filling appointment from August 6th to that same visit.
On August 4th, they took an X-ray and told me there was an infection and that I needed to see a specialist who only worked on Thursdays. Despite confirming an infection in a previously root-canaled tooth that was causing me severe pain, the dentist recemented the crown and proceeded with filling my cavities. I was not prescribed antibiotics or any pain medication that day.
The dentist treating me was not Dr. Hamlet. She told me that she recenlty graduated and was working at the office as part of her rotation. Given the infection and the history of this root canal and crown, I DID NOT understand why my infection wasn't prioritized or why Dr. Hamlet or another dentist with more familiarity with my case wasn't consulted.
I have also had difficulty flossing between one of the teeth that was filled because the space between the filling and adjacent tooth now feels extremely tight.
It got even worse after I went home on August 4th. Once the numbness wore off, I realized that the crown had been recemented too high. It was making contact before my other teeth whenever I closed my mouth. Every time I bit down, pressure went directly onto the already infected and extremely painful tooth. I could barely eat and could not sleep that night because of the pain.
On the morning of August 5th, after getting virtually no sleep, I called again and explained that I was in unbearable pain and that the recemented crown was too high. I was sent to another location where Dr. Hamlet was working. After finally seeing Dr. Hamlet, he adjusted/shaved the crown slightly and prescribed antibiotics. This was three days after I had first reported the crown problem and pain and the day after their office confirmed the infection on X-ray. I still was not prescribed anything for pain. I was told to see the specialist the following day.
On August 6th, I saw the specialist. My interaction with him lasted only 2 minutes before I was told that I would be sent back to Dr. Hamlet and that the tooth needed to be extracted.
At that point, I had lost confidence in the treatment I was receiving and decided to get an independent opinion from another dental office in Glendale that same day.
The difference in my experience was immediate. They addressed my pain, adjusted the crown substantially so I was no longer putting pressure on the infected tooth, and told me they believed the tooth could potentially be saved rather than immediately extracted. I was referred to their root canal specialist, who subsequently treated the infection by reopening and cleaning the root canal and placing medication inside the tooth. The treatment was successful, and my tooth was saved.
That is ultimately what makes me so upset about this experience. I went from being told my tooth needed to be extracted to getting another opinion and having the tooth successfully treated instead.
What bothered me most was the lack of urgency, continuity of care, communication, and attention to the amount of pain I was experiencing.
After this experience, I have completely lost confidence in Dr. Hamlet and this practice and will not be returning for any future dental treatment. read more
