Solid outfit that is professional! Reliable and courteous, nice equipment that can get the job…read moredone.

BEST, cleanest, kindest tow company I have ever experienced- From the dispatchers to the drivers-…read moreTHEY ARE SO KIND and knowledgeable

Reading the reviews it seems they need to get their customer service people better trained. Also…read moreclean up for these people. My experience was great. AAA sent them out as I had run over rocks and they had the type of truck that could accommodate. It turned out to be busy so Will came to assess the situation. Once determined his truck would not work without damaging the car further, he called another company so I would not have to wait.

Sent me to collections simply because I am the last registered owner of a vehicle they impounded. I…read moresold the vehicle in question back in 2019, when I called them about it, they didn't seem to care about remedying the situation and actually going after the person responsible. They put a lien on the vehicle and most likely have sold it already, and now they want $1100 more on top of that. Very scummy money grubbing pieces of trash.

They responded quickly with a reasonable quote for my towing. They were able to do the job the next…read moreday at an agreeable time. The young man that showed up (Miguel) was awesome. He was very careful with our classic car and sent me a picture when they got it off-loaded at the destination. I would highly recommend them!

From the owner: Call us 24/7 :) We’re here to help! Whether you’re stuck on the side of the road, stuck with a dead…read morebattery, or stuck in deep snow, we’ll get you back to your adventures

The best service I ever had for the tow truck company fast and speediest super courteous willing to…read morego way out of his way for me

OK, let's be real. You were startled when I called you at 7:30 because you forgot we had an…read moreappointment. I also checked around and was told by two different towing companies that you do not tow motorcycles and you borrow towing companies' gear all the time. Plus when you figured you weren't going to come out, you didn't call me. You shot a text with a whole bunch of misspellings. I waited around for an hour, BTW. That's an acronym for "by the way".

7PM on a Monday night. Supposed to head out on a camping trip tomorrow morning and I lock myself…read moreout of my van which has a dead battery and is parked inches from my fence where the only key access is located (FOB would have gotten me inside but the power door locks won't work with a dead battery.) Casey was kind enough to drop what he was doing and come rescue me. It was probably the shortest tow job he ever did (5 feet) but I would have been late to the campsite if I hadn't come across Casey and Cascade Heavy Rescue. Thank you for saving the day. He pulled the van forward, I climbed in and activated the battery boost button (jumps the chassis battery with the rv house battery), started the van and re-parked it a couple feet from the fence. Lesson learned.

Awesome young man Ty my freind for coming out today…read more The scout was has been sitting for a long while Casey had the equipment to load it up and transfer

My insurance company/road assistance was giving me the run around, and Will with Interstate Transit…read moreSafety saved the day! I was told he was at least 45 minutes out, but instead as soon as he was dispatched I got a courtesy call from him within a couple of minutes. He got me within 20 minutes. He was professional and very nice too. Thank you Will! :) Nadia Adams

From the owner: Towing & Emergency Roadside Assistance: Flatbed Transport,…read moreVehicle Lockouts, Battery Jump Start, Fuel Delivery, Spare Tire Change.

SO SO HELPFUL!! I played a show in Bend and my car broken down, I needed to rush to Portland for…read moreanother event that evening BUT my AAA had not updated and wouldn't cover my tow for another 5 days. They were kind enough to hold my vehicle in a safe space and they even helped me secure the AAA covered tow once my coverage kicked in. No extra charge, no added stress. They were a serious blessing in that moment. I appreciate what they did for me more than I can put into words. HIGHLY RECOMMEND!!

Had two wheel bearings explode on the same day a week apart, both times Aaron made a hour long trek…read moreto come help me out and was a phenomenal tow truck driver even remembered me when my AAA dispatched him out on the second go. All around great guy easy to talk to and joke with on the rides back home if Aaron is your driver you're in great hands

Smooth tow and everything went well. He is great at what he…read moredoes. He pulled my last car out of a 90 degree ditch.

Owner is so beyond unprofessional, was told by THE state police Sargent to leave my vehicle at a…read morecertain spot, the owner ripped in told me "your going to have to go to my fucking lot and pick you car up" I show up not even 20 min later to pick up MY car and MY stuff and he tells me to leave my shit in the car and leave after calling 4 cops to come "supervise"... Keep in mind I am a 17 year old girl with heart problems and this was not a good interaction AT ALL

beware - fraudulent towing charges. some of the charges included in my invoice were…read more 1. dispatch 2. service 3. tow hours 4. hook-up hours 5. charged for using hook 6. charged for using cable 7. charged for using winch 8. charged for flatbed tow truck 9. fee for oversized vehicle 10. hook up fee 11. ​charged per mile 12. unloading the vehicle 13. daily storage fee @$50 per day there is more!!! got the invoice in the mail now we have charges for using a third party lien company. witch then nearly doubled the original invoice with the 13 items listed above. within a week of taking position of my company vehicle epic has thought of $3400 dollars in charges. no one can afford the type of charges that these guys are coming up with! too many bad reviews for this business that they even took down the google listing! we the people will all get together and shut epic down email me at r68018323@gmail.com

This is a disgrace of a business. I do not usually leave any negative reviews for any small…read morebusiness but this people are scammers. It doesn't matter how stranded you are or how badly you need to get home, I would sleep flat on the sidewalk before working with these people again. I am a young woman and the driver they sent me harassed me, was quite physically ill, and seemed intoxicated. My car arrived to my house DAMAGED 7 hours later than expected with 0 communication. If I didn't know better I would drive multiple hours to this office to yell at them in person because this is NOT A BUSINESS THIS IS A SCAM. Never work with these people.

As bad as a breakdown is when pulling a fifth wheel, Consolidated Towing made it a bit bright. When…read morecalling, the lady in the office (sorry I don't recall your name) was outstanding. She was able to understand our needs and walk us through sharing our location. (We had a coolant leak in our pickup about 10 miles west of Sisters.) She found a driver that could be there in 3-4 hours. In about two hours, she called to say the driver was on his way and would be there in about an hour. Russell arrived as expected, was very friendly, conscientious, and thorough. Kept us informed about the steps he was taking and delivered us and our pickup and fifth wheel to the dealership. He even dropped us off to pick up our rental vehicle. They made an unfortunate situation as positive as they could! Thank you both!

The tow truck driver was so kind, considerate of me and of surrounding parked cars. He really knew…read morewhat he was doing !