OK, let's be real. You were startled when I called you at 7:30 because you forgot we had an…read moreappointment. I also checked around and was told by two different towing companies that you do not tow motorcycles and you borrow towing companies' gear all the time. Plus when you figured you weren't going to come out, you didn't call me. You shot a text with a whole bunch of misspellings. I waited around for an hour, BTW. That's an acronym for "by the way".

If it were possible to give a NEGITIVE review I would. It all Started with an accident on Tuesday…read moreevening 12/9/25. Everything started very positive five stars, including him saying he would be billing our insurance for us for the tow, so it wouldn't be out of pocket but then things changed. first, we were never told how much the charges would be before hooking up our car, which is required by the Oregon State Board of Towing and Oregon towing laws. Second, he said that he couldn't take the car to the body shop of our choosing that night because they don't accept after hours drop-offs. this is a lie I called the body shop, and they told me they do, especially for our insurance company USAA. Jaden said he would store our car at his yard overnight then take it to the body shop Wednesday. I agreed to store it for one night but come Wednesday it never left his yard. (it finally left the yard 12/19/25) the yard fees were $110 a day, so in my opinion getting it to the yard was the goal in the first place. On Thursday when I asked when it was going to the body shop, he said he was waiting for the insurance to contact him. This is a lie, it is his responsibility to contact the insurance to start the payment process. I feel he was dragging his feet on purpose to increase the yard fees. On Saturday (with my patience almost gone) I asked once again to take it to the body shop, and I was told once again it wouldn't leave the lot until he got paid. Only then did I find out the bill at that point was $1025.55 which in it of itself is ridiculous for a simple flatbed tow, especially since it took him 5 minutes to load my car with help from the other tow company, and the other tow company did all the cleanup. (what little there was) I don't know what the final bill was, but I was told it was considerately higher than I was informed on Saturday. This company is shady, the owner operator (which I was told has a suspended license, but I don't know for sure, I heard this third party) is slimy, dishonest, and untrustworthy. Chose any other tow company but Central Towing. If you have no other choice and you are stuck using Central Towing, DO NOT let them take your vehicle to their yard. You may never see it again. I have no doubt the owners of this company will rebut this review, but I promise this is all true and I have witness to the acts as well as text messages from Jaden to prove what I say. Please heed my warning about Central Towing. This is an added part to my previous review: The owner said $1025.55 is completely justifiable and it may be, but my insurance company informed me that he submitted a $12,000 dollar bill to them. I don't believe that bill is justifiable. This is just one more thing that proves my feeling about his character.

Solid outfit that is professional! Reliable and courteous, nice equipment that can get the job…read moredone.

What can I say, wonderful people and great service is what Litsis Towing is all about. My anxiety…read moreand PTSD were really kicking me hard when my car died, but after a call to my insurance company put me in contact with Litsis thing only got better. I was contacted within minutes by Melissa after my insurance sent them the job, she was amazing in helping me deal with my anxiety. I had some questions and concerns that took another Litsis team member to help me, Crystal rocked it as well! She explained how things worked, answered all of my question like the professional she is. My day only got better from here when I met Jake, he opened everything up and got to business. I'm disabled with serious neurological damage that keeps me from helping myself anymore, Jake treated me with kindness, respect and understanding ... I'm definitely Team Jake now! He was in and out within 30 minutes, in fact the whole process took less than an hour from the time my insurance company contacted Litsis Towing. I cannot begin to express my gratitude and let everyone know that THIS is the company that gets things done right and they are the most personal group of folks I've had the pleasure to meet in a very long time. Congrats to you all for your amazing skills and professionalism, it truly made a difference for my family and I.

My insurance company/road assistance was giving me the run around, and Will with Interstate Transit…read moreSafety saved the day! I was told he was at least 45 minutes out, but instead as soon as he was dispatched I got a courtesy call from him within a couple of minutes. He got me within 20 minutes. He was professional and very nice too. Thank you Will! :) Nadia Adams

From the owner: Towing & Emergency Roadside Assistance: Flatbed Transport,…read moreVehicle Lockouts, Battery Jump Start, Fuel Delivery, Spare Tire Change.

Kevin was great. Could have done my tow a lot different and charged a lot more but really helped…read moreme out. He was great at communication and was where he said when he said. I haven't had that many tows in my life but the price was very very compcompetitive with what I remember. I will definitely call them if I need a tow in the future.

This is the worst customer service company in Bend and Kevin is not the nicest human in Bend…read moreeither. Why would this company tow a car that was parked by DEQ Bend, next to Worthy brewery for 5 minutes and at 6:30pm on a Staturday night (6/18/22)? Why do you demand cash and cash only? so you can stick it your pocket and not pay taxes? Why $353 for very short tow, and cash but you do not give change? There were cars parked here the entire time while they ate, why were they not towed? You were not even back to your lot when my daughter called you and you said that you would not bring it back. This one HAG company and the Bend City should have some say into these shady practices. Bend is not the nicest place, used to be. STAY AWAY FROM THIS COMPANY they will rip you off. They should be shut down. Hey Kevin I hope someone from the IRS sees this and checks your books.

They responded quickly with a reasonable quote for my towing. They were able to do the job the next…read moreday at an agreeable time. The young man that showed up (Miguel) was awesome. He was very careful with our classic car and sent me a picture when they got it off-loaded at the destination. I would highly recommend them!

From the owner: Call us 24/7 :) We’re here to help! Whether you’re stuck on the side of the road, stuck with a dead…read morebattery, or stuck in deep snow, we’ll get you back to your adventures

Garrett picked me up after our tire went out and took us to the dealership. He was very timely,…read moreprofessional and personable! Would highly recommend.

This towing company is awesome! Took great care in towing my sons car home after it wouldn't stay…read morerunning and even recommended a shop to have it looked at! Couldn't have asked for better service by such a great guy!