So we used to use Dave's towing many times. Lockout at home, towing at home during snow, towing close to home during snow, lock out in town and I could go on and on. Well, I called to set up a tow and Cathy the office manager was so very rude. I told her it would be nice if she was bit more respectable to talk to as I was just trying to set up service and asked for Jeff the Owner to call me and she didn't ask for my #, I had to ask her to take it. I then called the Dealership we are going to take the vehicle to and asked who to use and they specifically said to not use Daves/Action because of rude office staff (without me mentioning I had called). So I called competitor and they now will have my business. I post this because the owner needs to know rude staff affects your business. read more