Fantastic experience with Mark at JamRock Towing. Not an ideal situation, but he made it easier. He…read moreresponded immediately, arrived just as promised and provided updates along the way. The pricing was also much lower than the towing quoted by the partnership with Audi, which is much appreciated.

Absolutely such a pleasure dealing with this place. I recently got into an accident and from the…read moremoment I called to get my car repaired all the way to picking it up, I had such a great experience. The communication was top-tier. The customer service was top-tier Miss Shelley in the front desk was great. Garrett was great. The pick up was seamless. They even partner with rental companies in the area to pick you up if you don't have a ride. They even stay after hours if you can't make it to pick your vehicle up. I'm not manifesting another repair needed in my car, but if it comes down to it, I will be coming back to this place

I've now had two cars, one right after the other, repaired by Georgia Luxury Auto (GLA). I'll…read morenever go anywhere else. Here's why... The first car was done perfectly and on time. The second car was a whole other story because of complicated insurance issues. My wife was hit by the semi of a shipping company at night. I gave the info to GLA and the process began. And then the insurance process hit a great big snag. The first problem was the shipping company needed to determine whether they were going to cover the claim or their driver's own insurance, based on what they were doing at the moment of impact. Were they delivering packages? Were they done for the day, off the clock, and just driving home? So that took an inordinate amount of time -- not GLA's fault, of course. Then Garrett, the Estimator at GLA, submitted everything to the insurance company the at-fault people decided would cover the claim. If that insurance company were as diligent as Garrett was in trying to move things forward, it would have been done at least a week earlier. As it stood, the insurance company didn't pay much attention to the emails Garrett sent them and dragged their feet, resulting in delays for GLA. After days of not getting needed responses from the insurance company, Garrett had had enough. He escalated the issue to the owner of all the GLA locations, they worked out a plan to force things into motion, and it worked. The parts were ordered, the work started, and I could finally relax. The mark of a great repair company is not that it does everything perfect every time because that cannot happen; reference W. Edwards Deming's Red Beads Experiment for a great example. No, the mark of a great repair company is how they respond to and manage ANY issue, regardless of whoever is actually responsible, in the damage-insurance-parts-repair ecosystem. GLA resolved problems they shouldn't have had to resolve because they were the responsibility of other companies, but they managed them anyway. GLA -- especially Garrett -- tore through the spiderweb of other people's problems and got the job done. Bottom line: I don't know how the personnel of any repair company could have done more to earn my repeat business. GLA has it.

Again, Zack took care of the old man and his car. I laughed yesterday after picking up my car…read morethinking, "I've never been this happy to spend $3800.00." My trust in his judgement for my cars will never deter. He's like a good trusted friend and I really honor that. Zack, continue being you and when it comes to my vehicles, I can assure you that I will bring it to you at True.

This was my first time here they were pretty nice and clean . I came closer to closing time they…read moreclose at 6pm i got there at 5pm . I was able to call over the phone then invited in to do an expecting and get an estimate on what needed to be done on my car . The lobby was pretty clean and they had plenty refreshments available for free while you wait . Coffee , water , and snacks. One thing i didn't like was the wait i arrived at 5pm and my appointment was at 5:30 and I still needed up leaving at 6pm , the whole point of showing up early was because i had somewhere else to be . Other than that everything was good and they were pretty knowledgeable but just like any typical automotive shops they point out more problems than what you came to Handel . $7200 is a whole new car so i don't know if they can help me but I'll leave a second review if i actually get the work done it won't be everything but it might be a few things

Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

So happy!! Stuart took very good care of my baby while she was in the shop for body repairs and…read morealso CLEANED MY INTERIOR FOR ME??? Amazing. Carol is very informative as well and helped me with all questions I had when I first arrived as this had been the first time I had ever had someone hit my car. I recommend this place for any body repair needs you may have!

If you need repairs or maintenance on your car or truck and don't want to worry about being told…read morethe wrong thing. I have been using Larry's Garage for years on many different makes of cars. They have never tried to sell me on unnecessary work or repairs. They have always repaired only what needed to be repaired and have stood behind their work. If they have needed to keep my truck overnight it has always been kept safe indoors. These are people you can trust to fix you vehicle, do it right and not be overcharged. Its really hard to find this kind of shop. They are a family shop in business for over 40 years.

I had a man named Charles Young help me jump start my car and he was so kind and helpful and did…read moreeverything so quick and easy for me. Highly recommend him.

Very very happy I have found this shop! They offer excellent and fast service at an honest price…read more This is the second time I have used Southern Motor Works and I will definitely go back for future repairs.

I've been coming to Southern Motorworks for years, and they are the only shop I trust to work on my…read morecar! They did an amazing job on my brakes, and I couldn't be happier with the service. The customer service is honest, professional, and genuine. Benson was extremely knowledgeable, took the time to help me, and made sure I understood what was going on with my car. Ron is also absolutely amazing and has always made me feel like I'm in good hands. I bring my car here for all of my mechanic work because I know I'm going to get honest service, quality work, and people who actually care about their customers. It's hard to find a mechanic you can truly trust, and Southern Motorworks is that place for me. Their prices are super fair! If you're looking for a reliable, honest, and knowledgeable auto shop, I highly recommend Southern Motorworks! You won't regret bringing your car here!

Let me tell u something ANGEL is the most kind man u would ever find. He really cares about his…read morecustomers. His shop is TOP NOTCH. The work they do is EXCELLENT I WILL NOT let anyone else work on my car his staff is very knowledgeable and do outstanding work. If I could give 10s I would THANK YOU ANGEL. And his prices are remarkable they will not break your pockets very fast turnaround.

Angel Body Shop did an excellent job on my Honda Odyssey. My car looks amazing and their customer…read moreservice was impeccable. Affordable prices and quick turnaround. I highly recommend them.

Still the best place I have found to get oil changes and car work done. Randy, the owner, is a…read morestandup and honest man and their crew is fantastic. We plan to use Sonamoo as our car mechanic and auto maintenance shop for years to come. Fair prices and great value. Thank you!

Customer service is notoriously poor. There's no one available to help you, either at the front…read moredesk or in the back.