DO NOT USE THIS COMPANY. SCAMS YOU OUT OF YOUR MONEY. NOT WORTH A DOLLAR.
The worst part of my experience with "Tours around Paradise LLC" was the entire thing. Immediately, we were supposed to be picked up at 6:50 with a 10 minute grace period. Those 10 minutes passed and then I called the company to find out whether or not the bus was even coming. We finally get approached at 7:16 where the tour guide named ROB tells us that they don't have tickets for us to go to pearl harbor? But they gave us $10 to stand in the standby lane? We tried asking questions and the "tour guide" named Rob, was INCREDIBLY patronizing. He wouldn't allow anyone to ask a question, all he did was talk over you and tell you it's not his fault he's just the tour guide. Asking the biggest question being whether or not we would be refunded if we were unable to get a ticket, he wouldn't allow people to talk, he said he couldn't tell us anything, he's just the tour guide, OVER AND OVER AGAIN. I fully understand that, but obviously as we receive news that the tour we ALREADY PAID FOR ISNT EVEN GUARANTEED?????????? And NO ONE could alnswer a question about that? And then he was rude and patronizing. He wouldn't allow anyone to ask a question, and when someone on the bus tried to get more information, he legit started to freak out and continued to talk over the person, and put his hand in her face to shut her up, and then he started to breathe heavy, all because of a question! Rob is rude! Rob is patronizing! Rob needs to learn how to treat paying customers with actual respect. Paying for a service gives us, as the customer, a right to question things when the service is not as presented! The Pearl Harbor "tour", which is what is hocked to you by this company, is not actually a tour. You are taken in a "bus" to Pearl Harbor and then you fend for yourself until you come back to the bus. There is no "tour guide". Rob didn't guide us through any of it. There was genuinely no use for this company to be involved in this process, all it was, was a shuttle. Which we could have ubered for MUCH LESS than $60 a person!!!!! This business is not what it seems. Waste of money, waste of time, waste of energy. I do not recommend using this company for ANY reason. How do I give 0 stars because that more accurately depicts this business. read more