if you're looking for a place to call home and find people who actually care about your family then…read moreyou want them to live at prairie home. Their staff treat your family like their own and work hard to take care of their residents properly and keep them healthy. just ask anyone who lives there!

Hands down amazing group of people, would choose to work with them time and time again. They…read moreshowed love, respect and patience with my grandma and I can't thank them enough for all they did. The home is clean and the staff is kind. The owner is one in a million and is truly there because he cares.

We serve as guardians for an 86-year-old gentleman with increasing dementia who has lived at…read moreHeartwood Senior Living, a family-run assisted living facility, for the past two years, and we could not be happier with the care he receives. From the moment he arrived, the Heartwood owners and staff welcomed him as part of their family. We observe that they treat every resident with kindness, patience, dignity, and respect, and it is obvious that they genuinely care about the people who live here. Knowing that he is safe, comfortable, and well cared for gives us tremendous peace of mind. Heartwood is always clean, attractive, and inviting. Residents have access to several comfortable TV lounges with cozy furniture where they can visit family, relax, socialize, enjoy their favorite programs or nap. The beautiful outdoor garden is another wonderful feature, providing a peaceful place to walk, enjoy nature, or simply sit and visit with friends and family. They also have an adjacent facility for more advanced memory care when our ward needs it. What impresses us most is the personal attention each resident receives. The staff is attentive, compassionate, and responsive, and they do an excellent job communicating with families. Over the past two years, we have consistently seen a level of care that goes above and beyond our expectations. We are extremely grateful for everything Heartwood has done for our ward and would highly recommend it to anyone looking for a warm, caring, family-oriented assisted living home for a loved one.

The absolute best facility for memory care! The staff cares about each resident incredibly…read more Management, including Lexie and Brianna, is fully involved in making sure the residents are having their needs met and doing what is necessary for their care. As of course, so are the owners, Jason and Lynn. I could not recommended a better place for your family member!

One and a half stars at most. Imagine my surprise when I saw such high ratings for Peabody!…read moreDifference is....those ratings seem to be written/assessed by outside agencies. This review is from a rehab patient....in "care" for approximately two weeks. Granted, this is a snapshot....but nevertheless it's recent and relevant. Unfortunately many do not visit such a facility unless they have a need to find a facility. I, like others, took the word of another. That was a mistake on my part. If you like privacy, Peabody may be the place for you. Attention to call buttons is not a priority, it seems. Excuses given were: I was drawing blood, I was helping in the other wing....so...pain meds are only sometimes administered in a timely fashion. At the other end of the spectrum is a two-hour wait. Also, if your CNA (most likely) did not arrive quickly for assistance to the bathroom, be ready to have an accident right in your bed. Sure made for excitement at four in the morning! Ineptness is a grand concern. RNs shadowing others seem to be clueless. And when asked what is this? Why are you doing this? etc., answers are bogus/inaccurate. I questioned the doctors, as well. I had a voice while rehabbing. God help those elderly who had no voice or did not use their voices. Three square meals? I needed to speak to the dietitian. Of my 20 some meals at the facility I would say that four were worthy of a trip to the table....the tables--men's and women's where patients are asked to congregate only to look at each other in silence during the mealtime. Alternative foods are available to those that don't appear too tasty on the menu, but many times, those alternates were not available. Grilled cheese became a first choice for me until I couldn't get anymore taste out of a single slice of cheese between two thick cuts of bread. Some of the staff members are truly loud and nosy. One thrived on any piece of personal information. The only saving grace of Peabody, in my opinion, are the OT and PT departments. There one finds compassion, encouragement, and knowledge. The ranking of this review--with any stars at all--is because of the these two departments. Please do your homework. If you place a loved one who does not have a voice at Peabody, you may be impacting healing tremendously.

Personable, caring, safe, engaging, and very well run. All staff from maintenance foodservice, care…read moreteams, reception, leaders, volunteers, and everyone that rally together to make this place a home away from home work so hard and truly care. They are all there for your loved one and for you. This can be a difficult transition and New Perspective Island Shores helps to make it a positive experience. A special thank you to all the hard working teams and to the Executive Director who gives her heart and soul into every person there.

From the owner: Choosing senior living for a parent is deeply personal, and needs may change. New Perspective…read moreIsland Shores in Neenah, WI offers Independent Living, Assisted Living. Residents can transition within the same community as needs evolve. With a compassionate team available 24/7 and personalized care plans, families gain peace of mind. In 2025, residents across New Perspective communities rated their experience nearly 4.5 out of 5 stars based on almost 3,000 surveys. Enjoy meals, meaningful activities, and a welcoming setting. Serving Neenah, Menasha, Appleton, and Oshkosh. Visit New Perspective Island Shores to tour and enjoy a complimentary lunch.

If I could give this place a negative score I definitely would. Residents crying in their rooms,…read moreone resident was crying in her doorway and nobody came. I went and informed someone at he front desk and they went to check on her. She's in a wheel chair and it turns out her belt was so tight it was cutting into her belly. The neglect of my father when he was there for 2 days caused such a rapid decline that he ended up rushed by ambulance back to hospital. He was supposed to be on oxygen and when a PA came in to check on him the 3 rd morning his oxygen was off and he was being given room air! The PA asked WHO PUT HIM ON ROOM AIR AND WHY?! We nearly lost our dad due to complete negligence. NEVER EVER take someone you love to this horrible facility!!!

I was very disappointed when I found out that they had known my husband had gone from 130lbs to 123…read morein one week, he was also very lethargic and no one from the facility notified me. The next week his weight dropped down to 115lbs and you could see his bones in his back, chest, arms and legs. I was also told that he quit eating, was not taking his meds and was not responding to questions. Unfortunately even though he had been so sick for the last 2 weeks in January the staff never asked the doctor to see my husband or thought to have him sent to the ER. Fortunately by the time I found out he was sick I was able to request the doctor see my husband asap, they then ran blood work and everything turned out pretty normal. I am also his POA so I requested the dr see him again due to his symptoms and the only thing the the PA could determine was he was very dehydrated, so they put him on fluids and we tried that for a two days. I finally decided since he was not getting any better he need to go to the ER. The hospital ER did a series of test including a chest X-ray, which showed up positive for pneumonia. The doctor told me how sick he was when he came into the cER. He could possibly recover, but probably not returned to his base line, we might need to get hospice involved or since he is so sick he may die. The nursing home does not admit any responsibility in this. While they do have a few good RN's and CNA's the management does not take any accountability. If you have a loved one you may want to seriously consider places like Rennes or St Paul's.

I have not one, but two, family members at this assisted living facility. Let's get one thing…read morestraight. ASSISTED Living means that they provide some ASSISTANCE..These elderly people are on their own. When my family member in the facility had COVID and needed medical attention, she pressed her call button repeatedly for assistance. No one came. Finally, another resident went searching for staff and found ALL THREE staff members for that wing in the break room. This was not the first occurrence of no one showing up when the emergency button was pressed either. Upon trying to call the facility about these concerns, I found that - day after day - I received an automated message that the voicemail was full, and I was disconnected. When I finally reached someone, they took a message for the director to call me back. It's been a WEEK and still no call back. When my husband physically went to the facility, he buzzed the door to get in. He did this multiple times with no response. Then, he finally shook the door to set off the alarm. Only then did someone let him in. These residents pay WELL OVER $3K a month to live there. This should be enough to provide them with, at least, some BASIC assistance. But that is not happening. This is downright neglect. And it's sickening. If you love your family member, don't put them in this facility.

From the owner: Lotus Gardens Assisted Living In Appleton, Wisconsin…read more Lotus Gardens in Appleton is known for its welcoming warmth and charm, with thoughtfully designed spaces, high ceilings, skylights, and inviting common areas that foster social connection. Our friendly, professional team is committed to residents' well-being, and we believe that staying active and engaged is key to a fulfilling life. Residents enjoy a range of activities, from friendly gaming tournaments to lively social gatherings, creating a vibrant community that feels like home.