First, not all the staff is certified, they recently started hiring PCW's. PCW's can either be great workers with experience or they can be people that walk in off the street. Second, they treat their employee's terribly. I have never seen such a mess of management and HR. The director of the building is great but she only has so much power. The staff love the residents like their own family but there is not enough staff to take care of the residents like there should be. The residents pay good money (tons of money) to be taken care of 24/7, but that is sadly not happening. This company is losing all of their good employees who actually care because they are being treated like dogs. Management recently tried taking the residents juices away during lunch and supper. Thankfully the employees fought for the residents rights and this did not happen. The company is building brand new buildings in green bay but they do not have enough money to supply the residents that are already paying, with juice?!?!? That's backwards. Please think twice before either bringing your loved ones here or working here. Save yourself a headache and find somewhere else. read more