We serve as guardians for an 86-year-old gentleman with increasing dementia who has lived at…read moreHeartwood Senior Living, a family-run assisted living facility, for the past two years, and we could not be happier with the care he receives. From the moment he arrived, the Heartwood owners and staff welcomed him as part of their family. We observe that they treat every resident with kindness, patience, dignity, and respect, and it is obvious that they genuinely care about the people who live here. Knowing that he is safe, comfortable, and well cared for gives us tremendous peace of mind. Heartwood is always clean, attractive, and inviting. Residents have access to several comfortable TV lounges with cozy furniture where they can visit family, relax, socialize, enjoy their favorite programs or nap. The beautiful outdoor garden is another wonderful feature, providing a peaceful place to walk, enjoy nature, or simply sit and visit with friends and family. They also have an adjacent facility for more advanced memory care when our ward needs it. What impresses us most is the personal attention each resident receives. The staff is attentive, compassionate, and responsive, and they do an excellent job communicating with families. Over the past two years, we have consistently seen a level of care that goes above and beyond our expectations. We are extremely grateful for everything Heartwood has done for our ward and would highly recommend it to anyone looking for a warm, caring, family-oriented assisted living home for a loved one.

The absolute best facility for memory care! The staff cares about each resident incredibly…read more Management, including Lexie and Brianna, is fully involved in making sure the residents are having their needs met and doing what is necessary for their care. As of course, so are the owners, Jason and Lynn. I could not recommended a better place for your family member!

A year later, we never did get any messages returned. Only…read moreresponse we ever received was on this app.

Mom and Dad have lived at Touchmark since November 2021, and they have felt at home since day one!…read moreThe staff is very caring, there are numerous and varied life enrichment activities to choose from each day, and meals are made to order and served by wait staff. The building and property are clean, safe, well kept, and decorated for each holiday. On site, there is a fitness center, salon, chapel, physical therapy provider, library, credit union, small gift store, and various game rooms. There are homes and apartments geared toward independent living, assisted living, and memory care, so the transition over the years has been seamless. Touchmark has been the perfect place for our parents, and we are so grateful!

*THE COMPANY ASKS ITS EMPLOYEES TO MAKE FAKE YELP REVIEWS BEWARE*…read more The absolute worst place to bring your family. Would not recommend. (former memory care employee, also have worked a few assisted living homes) Caregivers : LAZY , do not assist residents for 30+ minutes at times, they sleep on the job, smoke weed at work, abuse and neglect the residents. They don't pay attention to who needs to use walkers / wheelchairs and just leave the residents alone for most of the day. They don't do any hygiene for the resident ( brushing teeth , deodorant, showers ) and leave their toilets nasty to just sit. Staff : Most if not all of the staff at aspire are just there for the paycheck, I couldn't name one person who genuinely enjoys / enjoyed working there. They don't care about LIVING HUMANS, your family member will just sit in their room to rot. Everyone is more worried about getting their paycheck then they are taking care of the people who pay 8k+ to live there. All in all, Aspire has been my worst job i've ever had. Unsanitary, Unsafe, and certainly unfriendly. They lie about referral bonus' for the employees, you can't request off, you're just straight up treated less than human. Do not bring your family here, don't pay the thousands upon thousands for them to sit in a room and rot, to not be taken care of, to be treated horribly. Please find somewhere else.

I could give them 0 stars if I could. Former employee of Memory Care. I have a whole book of a…read morereview but there's too many characters for me to post anywhere online. So please email me or message me for further detail before deciding to put your family member in this horrible facility. Also if you intend to work there just don't they will manipulate and try to trap you by charging you for their Orientation if you don't stay for a year. They will take about $100-$200 out of ur last paycheck. And if you don't return your key fob they will also charge you $50. Management= Horrible sit in their office and bark orders at caregivers that already have so much to do with over 100 residents. Communication= Horrible Facility= beautiful place but not enough to let your family member sit in their rooms all day or be pressured or forced into doing activities. Also not very clean community areas. Memory care= Your loved ones will not be supervised the way they are suppose to. Your family members items will be lost or stolen And they will talk to them like babies. Your memory care family member will not get better at this facility they will get worse. The residents are way too amazing to be treated they way they are at this facility.