The place was basically ok, but they had people in there who should have been in a nursing home. I…read moremean dementia patients. Absolutely NO privacy unless you could get a private room. Our food came from a nursing facility across the street and was very often cold. The head caregiver there was not very friendly. There were rules there, but not really enforced. People were smoking, smoking marijuana and drinking, all of which were suppose to be forbidden. They scolded me when I finally left as if they had done everything they could for me and I didn't appreciate them. Things really need to change there. The food quality was not good. The cleaning staff was very nice as were the people that did laundry.

I left this facility after 30 days. They billed me for 90. In that time I was scolded for urinating…read morein a cup among other things. But the meds I needed to keep me from constantly having to pee (desmopressin) had not been given to me for over a week. Nor had my pain meds (hydrocortisone). Everyone knocked before entering my room except for the guy mentioned previously. He just walked on in. Most of the residents who spoke to me had nothing but complaints about facility. I was told when I Checked in On Monday I would be moved to first floor by Friday. 30 days later I moved back home off of 2nd floor with no help from anyone at the facility. The admissions person told me on the day I moved in an attorney would be contacted to get financial help. When I left, no attorney had been spoken to. None of the nurse call buttons in either room solicited a response. A few days after I left, I. Was called and scolded for leaving previous review. Im not angry. Im generally a positive, kind and optimistic person. This is the only critical review I've left. But this facility earned it. Good luck Boulder Gardens.

Tennell is a wonderful caregiver and made the stay wonderful. There were many others there great…read morealso, but she is a gem

I won't take a sick squirrel there. Great nursing staff working in an archaic facility. 1 bathroom…read morefor 4 people, room so crowded you can't turn around. God forbid there was a fire you would never get out. No one answers the phone or returns calls. I was sent home without further care set up.The one person room now has 2 people in it. Outrageous greed!!

Alta Vista is like an answer to prayers. Seriously from the immediate call back to taking the lead…read morein bringing resolution to my mother. there is nothing they miss with you as the family member to them discussing the options with you. Perriann to Brittany to the entire staff welcomed my mom pulled off getting her settled in within 2 days. I was drowning in over my head and they took the lead in identifying the need and resolution. I could have not found a better place and as I mentioned at the beginning a true answer to prayers (and yes tears). Professional and welcoming environment plus subject matters experts. Lastly my mom loves it already. Thank you so much for caring from start to finish.

My mother lives at Alta Vista and has been part of the COVID protocols for the past year. I want to…read moreextend my thanks and appreciation to the staff and management for taking such great care of the residents. To have that large a facility and NOT ONE Covid case amongst the residents or staff is an amazing accomplishment. I got to wish my mother a Happy (and Healthy) Mothers Day today 15 months after the Covid Pandemic hit. THANK YOU ALTA VISTA for taking such great care of MOM! Laurie De Jonfg

PLEASE READ! Finding Hometown Healthcare has been one of…read morethe biggest blessings of my life. Since suffering from an unknown condition after contracting covid in 2020. My bodies immune system went into overdrive. Previous issues like beginning stages of carpal tunnel and old injuries turned into extreme pain from inflammation throughout my body. I spent years being bounced from Doctor to specialist, back to Doctor in different specialists. Only to tell me that my labs looked normal and there's nothing they can do. My Primary Dr Christine Gean and in house Pain Management Sandra Adam's where the first medical professionals to listen to me in 5 years. That's 5 years of suffering, not sleeping, depression, and pain. I nearly, if not actually broke down in tears after leaving my appointments. Not just because they went over and above for me, but because for the 1st time I felt heard, and understood. I can't say enough to explain what a God send this practice is to have in Yavapai County. I commute from Prescott, but I would drive from anywhere if I knew then what I knew now. That Hometown Healthcare is the #1 5 Star Best Healthcare provider not only in the area, but that I've ever been to. Thank you so much for your care and support, and God Bless

Needed a new primary care and saw where they accepted our insurance. They have been great in every…read moreway. They will do their best to get you in somehow if you get sick and not make you get an appointment a week later. Everyone is so friendly and actually care. I fully trust their care. Will continue going when needed.

In my opinion they purposely overbook to acquire medicare dollars. The friendly staff is…read moreoverbooked. If you don't want a meal, they still sereve it to get those $ I got hurt there, they never examined me. A STAT MRI order was placed, it took five days to get me to a hospital. The therapist and orderlies are fine, with one exception. They had a class exerxise that not only put patients at risk, it brought them and famly members to tears. The grounds are not safe for handicapped or visually impaired. Equipment, like for eyes, hasn't been updated for 19 years (when I was there). It should be shut down.

I spent 13 days here after hip surgery and found their patient plan and care is excellent. I had 2…read moretherapy sessions per day equaling 3 hours per day. The hospital staff, nurses, doctors, nurse assistants and the therapy staff were very efficient and friendly and knowledgeable of my condition and needs. I had a single bed room and it was very comfortable with a large bathroom. Their plan is to get you up and moving. The dining room food was good with many choices plus they are informed of each patients dietary restrictions. The staff if very friendly and helpful to your needs. They also have an inexpensive meal program for your family who might be visiting during a meal time. Over all I would recommend this hospital if you are serious about getting back on your feet safely as soon as possible with the proper PT and OT therapy. Carol S.

Great employees it's a dump ....... Food I ESCAPED ON 9.5.2025…read moreI would not I did not refer anyone to any of the Haven health facility's. I was in the Cottonwood one in 2018 and I left after 12 hours. This time I was like five days and I left. I had more ailments when I left, then when I went in aside from.

We walked in and walked straight out! This place is gross, it needs a major overhaul or shut down,…read morethe smell when you walk in is overwhelming, the wall were rusted out, the floor was lifting up ( very old appears to be asbestos) and what appeared to be mol, The room was dirty and no working lighting! Please check out every single place before sending your love ones anywhere!!!!

I saw these reviews and was stoked to finally find a place that people were raving about! Well...I…read morewas sadly disappointed, and clueless as to why people are glorifying this place. Billing is horrible. I was seen on May 11th, it's now June 9th, and nothing has been billed to my Insurance. I called office, and was told the claim was sent. I called my Insurance they said nothing has been received. I then wrote an email to the office, and was sent a copy of some fax as "proof" that they sent my claims. However, the fax does not has the name or phone number to whom it was sent. It only says "claims", and my info. LOL. What a joke. Needless to say I was told in the email to contact my Insurance again, so I did, still nothing. Gaslighting at it's finest or they sent it to the wrong place. LOL. I was also waiting on a referral. In that same email I was told that they faxed the referral to said doctor. I called that doctors office, and they do not have any referral from this office. Again, I was told by the office staff that it was sent on May 18th via fax, if that were true then the doctor's office would have it. Maybe they faxed it, but not to the right place. That's what you get when you have one person doing multiple jobs. The front desk lady is also the medical assistant. It's no wonder this is a mess!

Kelly and Bailey are great. They have availability, are always on time and truly listen to what's…read morehappening to you. They are empathetic, kind and very knowledgeable. The comfort and support they provide is much appreciated when dealing with health issues.

Very great company! Have used them in the past for help with my family and got a job with them…read morecause I loved the company so much! Office staff is amazing and the caregivers are all very well trained and have never had an issue with any of them! Best company in town! Great care :)

Caring Presence needs caregivers in the Black Canyon City area as they are finding it difficult to…read moreservice the clients they have there. If you or anyone you know cares about people and is looking for work, consider non-medical caregiving for $18/hour. Nursing training or experience is not necessary. Call them (928) 771-0701