We recently moved my motherinlaw to Highgate in Prescott from a different senior residence in…read moreOregon. The care she has received since moving to Highgate is a vast improvement. My MIL is almost completely blind and so she has her eyes closed most of the time, BUT she is not always sleeping! The carers at Highgate recognize this and keep her out in the living areas throughout the day. They have comfortable recliners where she can rest with her feet up. They attend to foods she prefers and are keeping track of her weight to ensure she is getting proper calories. The food has been great! Isabel who manages "The Cottage" where the higher need residents live is an absolute Gem! Brigette, who organizes activities for the residents is thoughtful and has such positive energy. They both know each and every resident and truly attend to their differing abilities and needs. The staff are very well trained and have headsets so they can constantly communicate with one another. The entire staff - from the administration to the maintenance nd everyone in between - is a cooperative team that is consistently positive and interested in doing their jobs well. Working in memory care and with a variety of differing social, emotional and physical needs is very challenging work. Highgate's staff rise to the challenge. Since moving to Highgate's Cottage six weeks ago my mother-in-law's overall engagement and well being has improved steadily. We are so very thankful to have found Highgate for her!

This is for the memory care unit. Some flaws but they all do. Mainly very kind caregivers and…read morewell maintained facility.

The place was basically ok, but they had people in there who should have been in a nursing home. I…read moremean dementia patients. Absolutely NO privacy unless you could get a private room. Our food came from a nursing facility across the street and was very often cold. The head caregiver there was not very friendly. There were rules there, but not really enforced. People were smoking, smoking marijuana and drinking, all of which were suppose to be forbidden. They scolded me when I finally left as if they had done everything they could for me and I didn't appreciate them. Things really need to change there. The food quality was not good. The cleaning staff was very nice as were the people that did laundry.

I left this facility after 30 days. They billed me for 90. In that time I was scolded for urinating…read morein a cup among other things. But the meds I needed to keep me from constantly having to pee (desmopressin) had not been given to me for over a week. Nor had my pain meds (hydrocortisone). Everyone knocked before entering my room except for the guy mentioned previously. He just walked on in. Most of the residents who spoke to me had nothing but complaints about facility. I was told when I Checked in On Monday I would be moved to first floor by Friday. 30 days later I moved back home off of 2nd floor with no help from anyone at the facility. The admissions person told me on the day I moved in an attorney would be contacted to get financial help. When I left, no attorney had been spoken to. None of the nurse call buttons in either room solicited a response. A few days after I left, I. Was called and scolded for leaving previous review. Im not angry. Im generally a positive, kind and optimistic person. This is the only critical review I've left. But this facility earned it. Good luck Boulder Gardens.

To Granite Gate Senior Living, Prescott Arizona…read more I would personally like to thank Sharon C. who is the Marketing Director at Granite Gate Senior Living in Prescott Arizona. Sharon was not only extremely professional in convincing me that Granite Gate was the right choice for my 93 year old mom, but she was also very warm and compassionate which was evident by the number of current residence who approached Sharon and exchanged hugs. Viewing this exchange of affection it immediately put my concerns to rest as far as the compassion my mom would receive. I was totally impressed with Sharon with her attention to detail, her patience in talking with my mom, and her answering every question we both had of her. Convincing an aging parent that it's time to move to a Senior Living location is not an easy task. However, Sharon made this move smooth and comforting which left my mom wanting to move in that day. Shortly after Sharon's presentation the proper forms for residency were filled out and signed. Thank you Sharon.. You are an asset to Granite Gate. Rich Leuschner

My mother has been at Granite Gate for 6 years now and it is the pits. It was recently sold, thank…read moregoodness but this new Stellar Living also leaves a lot to be desired. My mother has problems with UTI's and both times their nurse was supposed to take samples and get to the labs has been a fiasco. They don't return calls, they don't answer emails, and if you ask a question they treat you like dirt. I would not recommend this place on my worst enemy. Didn't use to be this way, but they can't keep good help for some reason.

Avista Senior Living is truly an amazing place! I enjoy coming to work knowing its full of…read morewholesome people who really do care about the residents here. All of our staff and residents get along so very well that you get a sense of being apart of a big loving family as soon as you step threw the doors! I've worked in different retirement homes and Avista 100% knocks the others out of the park with their welcoming spirits. Needless to say, if you are looking for a place for your loved ones and wanting to ensure they will be listened to and taken good care of Avista is the place to be! Everyone goes above and beyond its fantastic, I am beyond thrilled to be able to be apart of this team and to spend almost everyday with our amazing residents!

From the owner: Evergreen Village in Prescott Arizona is an assisted living community dedicated to helping seniors…read morelive their best life. Our culture is embodied in our motto, "Where Kindness Counts!" From every team member's development to each aspect of resident care, we strive to enrich others' lives through kindness. Tucked into the foothills of historic Prescott and built into the surrounding hillside, our assisted living community in Prescott, AZ is the perfect place to call home. You'll feel the difference from the moment you walk in our doors. Our community offers a warm, welcoming setting with mile-high views of the surrounding mountains.

My mother, soon to turn 93 is a resident here. She has been living here since September 2018. We…read moresold the home in Prescott she and my late father lived in since 1992. She has a nice 2 bedroom, 1 bath apartment. I really enjoy going to see her, knowing she is safe and contented there. She's made a number of friends there since she moved in. Meals, housekeeping, laundry, and maintenance are all covered in the monthly fee. There are medical professionals helping with the health issues of the residents. I'm writing this today to acknowledge the great efforts of the staff as they protect the residents against the corona virus. Mom told me today in a phone call that they are all staying in their apartments, with meals being brought to them, instead of at the dining room. Will Burke is normally the sales manager. He's a great guy. Mom told me Will is busy with a ton of other things related to the virus. That's called stepping up! https://www.brookdale.com/en/communities/brookdale-prescott.html

Alta Vista is like an answer to prayers. Seriously from the immediate call back to taking the lead…read morein bringing resolution to my mother. there is nothing they miss with you as the family member to them discussing the options with you. Perriann to Brittany to the entire staff welcomed my mom pulled off getting her settled in within 2 days. I was drowning in over my head and they took the lead in identifying the need and resolution. I could have not found a better place and as I mentioned at the beginning a true answer to prayers (and yes tears). Professional and welcoming environment plus subject matters experts. Lastly my mom loves it already. Thank you so much for caring from start to finish.

My mother lives at Alta Vista and has been part of the COVID protocols for the past year. I want to…read moreextend my thanks and appreciation to the staff and management for taking such great care of the residents. To have that large a facility and NOT ONE Covid case amongst the residents or staff is an amazing accomplishment. I got to wish my mother a Happy (and Healthy) Mothers Day today 15 months after the Covid Pandemic hit. THANK YOU ALTA VISTA for taking such great care of MOM! Laurie De Jonfg

Amy and the staff at Margaret T. Morris facility treated my parents like family. Both parents were…read morein a different facility before coming to MTM. We needed to remove mom and dad from a different assisted living facility because of neglect, dishonesty, mean, and illegal behavior by the nursing staff at the "for profit" facility. Both mom and dad thrived at MTM in the loving environment that they provide. If your folks need a memory care facility please choose Margaret T Morris.

From the owner: 2024 Prescott Daily Courier Reader's Choice Award winner for assisted living. Solely specializing…read morein Alzheimer's and dementia care since 1999, The Margaret T. Morris Center, a private, nonprofit program is the only AZ Department of Health Services licensed assisted living community in N. Arizona of its kind with nationally award winning one-acre therapeutic gardens. Our four small neighborhoods under one roof are designed to care for people with like abilities living with Alzheimer's or other form of dementia. Our mission: Quality Care. Quality Service. Quality of Life. Our all inclusive pricing keeps it simple for families regardless of the daily changing needs of someone living with Alzheimer's and dementia, The longevity of our trained staff not limited to the general manager, nurse, onsite medical director, and others make us the top choice amongst families both coming from the home environment or other setting and health care providers. Call today for your tour to meet our caring and supportive team and see the different.

How can I get you all to understand how great my time was. I have been in many rehabs in the last…read more9 years for injuries I received in a bad accident. This staff has been the greatest ever. Kind/attentive/perfecianal. If you are looking for a great rehab, this the one. I would ask to be here again.

Everything was substandard. From the care to the treatments, food and communication. My uncle was…read morethere for 2 weeks and the whole time, we tried to transfer him to another skilled nursing home. It was a battle!!! My uncle was not receiving sufficient PT and ended up with a bed sore that has lasted a month and still is very painful!! They are clearly understaffed and the place smells like urine and poop!!! No one really seemed to care. Very sad!!

Unacceptable…read more Sending a physical therapist who is not vaccinated or wearing a mask. The PT got Covid. At least he notified me.

This is a message I received from the owner. Here is cutting through the lies…read more... 1.If they are not a hospice then why did she take my father in from "family hospice care"???? 2.She said she was visiting a LOVED ONE - SHE IS THE OWNER 3.I did say Nurse Stephanie took great care of him ( can you read?) 4.My mom is weak herself, she could not care for a 300plus 6ft man. You really blew this one. We will be contacting a lawyer in the morning. Hi Stephanie, Savannah S. sent you a message on Yelp! Savannah S. Savannah S. Prescott, AZ 0 friends 2 reviews 4 photos Subject: Arizona angels "I saw your review on Arizona angles. Firstly it is not a "hospice" and secondly who refunds for people who are dying? Your father was terribly rude to all the nurses and staff when I visited my loved one. and they were so good to him on his final days. They took him in without meeting him. Which no one does. This home is a excellent home. I don't understand ungrateful people. They cared for him. You should of took him home and did the care. You really think that little amount that wasn't sent back is worth writing a bad review on a well known good local business. I saw all they had to put up with. Shame on you all."