The PT here is nothing like the other 3 centers I've had to go to here is Prescott. It IS NOT the…read moretypical scenario of the therapist showing you exercises and then walking away while you do each of them on your own for 20-30 minutes. It is one-on-one, personalized attention with HANDS ON therapy. They are not just going through the motions and putting you on the same little cookie cutter plan as everyone else. I've never experienced anything like it before. I can't believe the difference. It is the best PT I've had. On top of that, the office staff is great, the billing is in house and they are very kind and helpful. That is something that is also very important to me. Do yourself a favor. If Backway's offers the type of therapy you need, start here, and don't bother with anywhere else.

The entire team at Backway's Physical Therapy is second to none. I was treated for lower back pain…read moreand received a specialized therapy that was catered to my injury. The experience from the front desk to the therapist was first-rate and professional. I truly felt like a valued patient, so much so, I referred my father-in-law for their services. Thank you Backway's Physical Therapy.

The Wellness Center is an adjunct facility to Yavapai Regional Medical Center. I have frequently…read moreused the physical therapy department here with great satisfaction. I have now "graduated" to the attached gym and weight room. It was through the guidance of Debbie, physical therapist, that I was introduced to low impact machines/weights that will help me strengthen my knees. I found the gym associates to be very friendly and right there to help you on any machine. My husband and I are fortunate to be able to use the facility free of charge because of our insurance benefit called Silver Sneakers. We are really going to enjoy using this facility-clean, friendly, and filled with machines that fit the bill!

Stay away from this place! They do not have enough nurses…read moreto go around. My mother was very sick and dying, that part I knew. What I did not know was that they would make it worse. She was an extreme fall risk, dementia. Did they try to stop her, NO. First, she tried to escape, then she ended up in the E.R. with a broken neck at C-2 level. Known as the hangman's break. No help, just excuses. After all she was a D.N.R. And then, a lot of morphine to dull things even more. These things happen, don't you know?? Just covering their asses, and Covid is the great excuse. I called last week to check up on her, only to find out that she passed away 2 weeks earlier. No phone call, no letter, No notice. I am still trying to find out where my mother's corpse is located. Save your time, Go anywhere else. Unless you cannot afford it, in that case, Good Luck!

My husband came here and in less than 24 hours he fell out of bed and was in the ER. I kept…read moretelling the administrators I was concerned he would fall from bed. Restraints are not allowed but they could have lowered his bed and put pads on either side of his bed. No, instead they called me to meet him at the ER. He just missed hitting his eye on the air conditioner and was a bloody mess. Very old, dark and dingy in appearance. I would never go back there again with someone I love. The next nursing home always kept his bed lowered to the floor with thick pads on either side to protect him should he fall.

How can I get you all to understand how great my time was. I have been in many rehabs in the last…read more9 years for injuries I received in a bad accident. This staff has been the greatest ever. Kind/attentive/perfecianal. If you are looking for a great rehab, this the one. I would ask to be here again.

Everything was substandard. From the care to the treatments, food and communication. My uncle was…read morethere for 2 weeks and the whole time, we tried to transfer him to another skilled nursing home. It was a battle!!! My uncle was not receiving sufficient PT and ended up with a bed sore that has lasted a month and still is very painful!! They are clearly understaffed and the place smells like urine and poop!!! No one really seemed to care. Very sad!!

First of all, Chris &,Zachary are Jewels. I would not have even stayed if it weren't for those 2…read more Collen,Issac deserve raises. Collen, my therapist,saved my life and I wish herany blessings. Kyle, kai, Alex are excellent BHTs, and Dave Seymore ok too! Jill and Rebecca, not so much. Jill's therapy style leave you feeling suicidal or homicidal and BHT Rebecca, is power crazy and a hypocrite. I learned more coping skills and my trauma therapist Collen is awesome. I'm glad I chose Decision point. I graduated and I will definitely recommend them. Just watch out for Jill and Rebecca and you will succeed! July, cuddos to you and you can cook. I think you should be clinical director. Your definitely more professional and sane.

My loved one went to this treatment center to detox and get help with his addiction. They have a…read moreclean facility, attentive staff, a great program and most importantly staff that care about the patients there. Chris from the admissions department has been very helpful and informative. Chris is very responsive and answered all of my questions. Chris has great customer service and is an asset to this rehab center. Thank you Chris

Wolf Creek Recovery is a treatment center that puts your recovery first. Their clinicians are more…read morethan treatment professionals - they are caring, compassionate and genuine individuals. Many of them have struggled with addiction in the past and are now eager to support others. This ability to relate is so important in the initial weeks of recovery! Communication is also a top priority, not just with the clinicians, but with the family unit. I know a lack of communication has been a concern with other treatment centers, but the team at Wolf Creek Recovery will not disappoint! They know how important it is to keep in touch with the outside support system. Whether you're looking for addiction treatment for yourself or a family member, I highly recommend Wolf Creek Recovery. They offer many types of therapy and treat dual diagnosis. Most importantly, they are committed to saving lives - not just passing people through a program.

I would not recommend Wolf Creek Recovery to anyone seeking support from substance use or mental…read morehealth, or looking to provide resources to a family member. The conduct of management at this facility was horrendous with both female employees and clients. While my experience with house managers and therapists were all amazing, management and other staff carry negative and harmful attitudes towards women in what can only be described as a toxic "recovery" and workplace environment. It was common for male staff to talk about which female clients they would like to be involved with, rate their appearances, and several times upon intake of younger girls, staff was asked to not start relationships with clients. The fact that this even needed a discussion was concerning. During all of the conversations I witnessed, it was with management or other staff who were not technicians/house managers who I found to be very respectful and qualified. A client also approached me to disclose that she overheard management making vulgar comments about her mother after a family phone call which is extremely inappropriate. Male management normalised such talk and behaviour. On several instances I heard staff talking about myself and other female staff the same way. In a treatment environment this mentality has a trickle down affect and the male management who work here foster a toxic boys club environment that not only supports such behaviour with a lack of acknowledgment, but directly defends it. If a male client acted inappropriately it was defended and excused. I left after repeated advances and unwelcome behaviour from a superior which management was made aware of. I also discovered that I was not the first female employee who I know of, who had experienced this. This was a pattern of behaviour. The response was to dismiss and invalidate behaviour, allowing it to go unaddressed. Nothing was done and I had a mental breakdown. Ultimately, I was given two options, to continue working there and accept the environment as what it is, or to leave. I chose the second option. If you are looking for a facility that offers qualified care, there are plenty of other places.

About 3 years ago I had 4 vertabrae collapse one after the other. I had never experienced such pain…read morein my life. At the time I was living in Glendale and my doctor referred me to two different physical therapy groups in the area. I went as directed and was very discouraged and disappointed with the outcome. The pain relief if any was minimal. Then we moved to Prescott and I was directed to API physical therapy and Matt as my therapist. The difference was like night and day. After about 4 weeks I am feeling much better. Matt is knowledgeable, compassionate and caring. I still have aways to go but at least I know I'm on the right track. Thanks to the wonderful staff at API and especially to Matt. Diane Cronk. *****

The entire staff is so professional! I feel so comfortable having Casey work on my back . She's…read moresuper supportive and knowledgeable!

I have been here many times as an outside contracted employee as a nurse. I have seen some big…read moreimprovements recently with the facility, attitudes and just overall. I'm proud of where they are now and refer patients here.

Just visited my friend two weeks ago and she was trying to get us to take her home. We could see…read moreshe couldn't safely walk or get off the toilet without assistance. Staff assured us she wouldn't be released without a safe care arrangement. She got released without caregiving and now she is dead. Tried to warn them, seems like they blew us off. I'm upset!