How can I get you all to understand how great my time was. I have been in many rehabs in the last…read more9 years for injuries I received in a bad accident. This staff has been the greatest ever. Kind/attentive/perfecianal. If you are looking for a great rehab, this the one. I would ask to be here again.

Everything was substandard. From the care to the treatments, food and communication. My uncle was…read morethere for 2 weeks and the whole time, we tried to transfer him to another skilled nursing home. It was a battle!!! My uncle was not receiving sufficient PT and ended up with a bed sore that has lasted a month and still is very painful!! They are clearly understaffed and the place smells like urine and poop!!! No one really seemed to care. Very sad!!

I have been here many times as an outside contracted employee as a nurse. I have seen some big…read moreimprovements recently with the facility, attitudes and just overall. I'm proud of where they are now and refer patients here.

Just visited my friend two weeks ago and she was trying to get us to take her home. We could see…read moreshe couldn't safely walk or get off the toilet without assistance. Staff assured us she wouldn't be released without a safe care arrangement. She got released without caregiving and now she is dead. Tried to warn them, seems like they blew us off. I'm upset!

great caregiving ,great facility ,the staff is very nice ,clean rooms the food is goodread more

Very nice upfront but that's not what happens once you're admitted. Staff is abrupt and ruderead more

Stay away from this place! They do not have enough nurses…read moreto go around. My mother was very sick and dying, that part I knew. What I did not know was that they would make it worse. She was an extreme fall risk, dementia. Did they try to stop her, NO. First, she tried to escape, then she ended up in the E.R. with a broken neck at C-2 level. Known as the hangman's break. No help, just excuses. After all she was a D.N.R. And then, a lot of morphine to dull things even more. These things happen, don't you know?? Just covering their asses, and Covid is the great excuse. I called last week to check up on her, only to find out that she passed away 2 weeks earlier. No phone call, no letter, No notice. I am still trying to find out where my mother's corpse is located. Save your time, Go anywhere else. Unless you cannot afford it, in that case, Good Luck!

My husband came here and in less than 24 hours he fell out of bed and was in the ER. I kept…read moretelling the administrators I was concerned he would fall from bed. Restraints are not allowed but they could have lowered his bed and put pads on either side of his bed. No, instead they called me to meet him at the ER. He just missed hitting his eye on the air conditioner and was a bloody mess. Very old, dark and dingy in appearance. I would never go back there again with someone I love. The next nursing home always kept his bed lowered to the floor with thick pads on either side to protect him should he fall.

I recently had to find a care facility for the grandpa. He was in his mid 80's and still had a lot…read moreof life to live. He was still very aware but had problems with falling. That being said, he did not want to be in a typical "assisted living" facility. He wanted tot be very independent and be able to come and go as he please. Amy and Denise made the transition so easy. We were able to set up a day to interview all of the potential living facilities. We ultimately chose Touchmark because of the incredible bar and entertainment. My grandpa loves music and dancing so it was a done deal when we saw that. I could not have done this without love and care of Amy and Denise. They truly enjoy what they do and it showed when we were touring. I would highly recommend anyone to trust Amy and Denise when finding housing for your loved ones. This is a decision you only want to have to make once, make it a good one!

These people are very greedy and are after your money only. They will tell you that their service…read moredoesn't cost you anything but the assisted living facility you choose will charge you. They also try to claim to the place you choose that it was them that helped you when it wasn't! So corrupt. Don't trust these people!!!

TASHA SALTERS IS THE BEST!…read more Tasha is the best insurance agent you could ever look for! She went above and beyond to help me get health, dental and vision insurance after I retired with my company. Her dedication to customers is amazing. She will turn over every rock to make sure she gets you the best coverage possible. I would highly recommend Tasha for any insurance needs! Carol Dobson

Jeff and Jennifer and the whole team have been a big help with my Medicare coverage. So glad they…read moreare here!

The place was basically ok, but they had people in there who should have been in a nursing home. I…read moremean dementia patients. Absolutely NO privacy unless you could get a private room. Our food came from a nursing facility across the street and was very often cold. The head caregiver there was not very friendly. There were rules there, but not really enforced. People were smoking, smoking marijuana and drinking, all of which were suppose to be forbidden. They scolded me when I finally left as if they had done everything they could for me and I didn't appreciate them. Things really need to change there. The food quality was not good. The cleaning staff was very nice as were the people that did laundry.

I left this facility after 30 days. They billed me for 90. In that time I was scolded for urinating…read morein a cup among other things. But the meds I needed to keep me from constantly having to pee (desmopressin) had not been given to me for over a week. Nor had my pain meds (hydrocortisone). Everyone knocked before entering my room except for the guy mentioned previously. He just walked on in. Most of the residents who spoke to me had nothing but complaints about facility. I was told when I Checked in On Monday I would be moved to first floor by Friday. 30 days later I moved back home off of 2nd floor with no help from anyone at the facility. The admissions person told me on the day I moved in an attorney would be contacted to get financial help. When I left, no attorney had been spoken to. None of the nurse call buttons in either room solicited a response. A few days after I left, I. Was called and scolded for leaving previous review. Im not angry. Im generally a positive, kind and optimistic person. This is the only critical review I've left. But this facility earned it. Good luck Boulder Gardens.

Beware of using this agency. I called to get a schedule for new services and spoke with Charlie…read more She was an unprofessional mean woman who was rude and unhelpful. She threatened to cut off services beause I was advocating for the health care that was needed and attempting to ask questions. it was a 3 minute call. 6 calendar days later Adult Protective Services was at the house of the lady I take care of Which has never happened before. it was a retaliation for my advocating for my Senior neighbor Whom I have cared for for a long time now and she was just released from Hospice and put with this agency. All is well because it was a false report however I want to make a PSA to consider other options before using this one. They have 1 star for a reason. The doctor has a new facility that will be taking over. You cannot trust people that lie and do these types of nasty moves.

So grateful for this team. Sera and Stacey have been amazing. My mom is in a longterm facility and…read moreI am out of the state. It has been so hard to get any updates or the appropriate care from the facility. Hospice was recently recommended and Angel Care reached out. They have been so caring, communicative, and have really advocated for her care. I've heard from them more in the last week than I have from the facility in the last 6 months. They really care about their patients and I have great peace of mind knowing they are overseeing her care to make sure she is comfortable and coping well.

To Granite Gate Senior Living, Prescott Arizona…read more I would personally like to thank Sharon C. who is the Marketing Director at Granite Gate Senior Living in Prescott Arizona. Sharon was not only extremely professional in convincing me that Granite Gate was the right choice for my 93 year old mom, but she was also very warm and compassionate which was evident by the number of current residence who approached Sharon and exchanged hugs. Viewing this exchange of affection it immediately put my concerns to rest as far as the compassion my mom would receive. I was totally impressed with Sharon with her attention to detail, her patience in talking with my mom, and her answering every question we both had of her. Convincing an aging parent that it's time to move to a Senior Living location is not an easy task. However, Sharon made this move smooth and comforting which left my mom wanting to move in that day. Shortly after Sharon's presentation the proper forms for residency were filled out and signed. Thank you Sharon.. You are an asset to Granite Gate. Rich Leuschner

This facility forces sick (fever, diarrhea, vomiting) staff members to work or be fired. So,…read moreresidents are being fed meals prepared by sick staff members.

The care my dad has received from Maggie's Hospice has been way above and beyond. Our family is…read moreforever grateful to them for their skill and their heart. I trust them completely.

Maggie's hospice spoke with the owner of Circle of Life, a small caregiver home company, who told…read morethem not to take my husband as a patient. My husband was dying from Alzheimer's and a fractured pelvis. Maggie's declined me saying they were full. However a close friend and advocate against the business less than honorable business dealings of Circle of Life called Maggie's immediately and recorded a phone conversation where she was told they were not full and there was no problem taking her loved one into their care. I'd would tread very carefully if you choose to deal with either of these companies