I loved the experience! I said YES to my dream dress and my wedding was so beautiful!read more

From the beginning the experience sucked. Months ago for our appointment, we were called the day of…read more(30 minutes before) and asked if we could reschedule because staff was out - uhm no. Fast forward - WRONG DRESS delivered. With a slit instead of without. On the phone, Hannah the owner said she could comp the $500 in alterations (the dress was 1,300 + 500 in alterations, one of which was necessary to remove the lace that was also NOT supposed to be on the dress). Very difficult team to deal with. Not worth going here when they mess things up pertaining to the biggest day of your life. ** PS the owner is addressing me as the bride, but I did not sign anything therefor I am more than entitled to exercise my first amendment right and share my experience. Even though I was not the bride, I was still present when the tried to cancel our appointment last minute, and when the owner said she would comp a certain amount since the wrong dress was ordered/delivered, regardless of how that happened.

Two of my sister in laws found their dresses here! We had a DELIGHTFUL, amazing experience! Leslie…read morehelped us and was outstanding! She let us stay an hour late after they were closed. We had a large group and felt so comfortable, heard and taken care of. The dress selection was amazing! Go to this Bridal store for a relaxed, wonderful experience! Thank you, Leslie!!

I went here after a very disappointing experience at David's bridal. I did not think I would ever…read morefind a dress that I liked. While walking into the fitting rooms, I saw a dress on a manikin that I really liked. Logan took the dress off of the manican for me, I tried it on, and it was the dress of my dreams. Logan helped a lot and I would definitely recommend MK bridal.

They had a wide selection but were very limited on sizes. I'm an 8-10, which is actually a 12-14 in…read moredesigner formal wear. Several I liked only to find out they didn't have my size. Quite a drive just be disappointed. Very friendly staff.

Great store in a small town. Very nice lady with a clean store and ran professionally.read more

PJ is very sweet and does great work but the turn-around time is awful and you have to stay on top…read moreof her to get the jobs done. I went to her AFTER prom season and, two months later, only one alternation had been completed. AND the one alteration (pants) only needed to be hemmed so she did the easiest job first leaving everything else piled up in her house. Her prices are great but you should either find another tailor or call her weekly (or daily) to make sure she remembers your clothes!

Went above and beyond to help my daughter. She took the time to locate the perfect dress for her…read moreand made sure she was able to alter it and have it ready. We found shoes and accessories as well as they were included in a reasonable rental deal. Would recommend.

I got my wedding dress from here and the day I was trying on dresses was a dream. They were…read moreextremely helpful and kind. I ended up getting my dream wedding dress. However, there was a miscommunication about alterations, and I called to confirm an appointment for my bridesmaids. I was under the impression that alterations through David's Bridal were free. I am completely fine with paying for any alterations because I know that is a lot of work. While on this phone call with an employee she was extremely rude to me and was extremely unprofessional. I have never felt that belittled or attacked. My bridesmaids overheard the conversation with this employee, and they were in utter shock as well. This encounter unfortunately has me questioning if I am comfortable purchasing anything else from David's Bridal.

I'd like to preface this review by saying that I work in guest relations and I am not posting this…read morejust to be a jerk. Wow this was literally the worst customer service I've ever had in my life. The consultant was extremely pushy about me writing a review so here we are. My sister was getting married but I wasn't in the party so I dropped into this location about 3 weeks from the event. I know, I know, last minute but I work insane hours. I pulled about five dresses and while I was trying them on the consultant kept trying to sell me heels even though I told her I'd be wearing flats. She even tried to make me try heels on "just to see how they look" after I said no about a thousand times. One of the dresses I picked was several sizes too big but I loved the design and the color so that's what I went with. When alterations came over to give me a quote she gave me a dirty look and basically said "oh yeah, we won't get this done in time. You shouldn't have procrastinated". She was so abrasive that I literally asked to speak with a different woman. The second woman that came over was much kinder but also pressed about the lack of time. I mean people are canceling weddings all over the country, I understand being short staffed or something but if it can get done why add the stress to a guest who is probably already trying to get a lot done. I can't imagine how anxious that would have made a bride feel. She pinned me and I thought everything was going well. I made the appointment for the final fitting and went on my way. About two days out for the final fitting they called to move my appointment and I was kind of given no choice so I had to move my work schedule around to make it work. When I went for the final fitting the dress did not fit as promised. The bust was all pulled and the waist and bodice was about 3" off. I told them I wasn't happy but was again met with the "we don't have time". Oh they also charged me a rush fee. Love that. So I took my dress home and cried. I contacted customer service through the website and after several interactions they asked me to bring my dress back in so the manager could look at it. I brought it in and the manager was a monster. She kept yanking at the dress and even raised her voice. She tried to down play my experience and the quality of the work. She told me that I bought a junior sized dress which is why it didn't look right through the bust, even though it was originally about three sizes bigger than I am, and basically body shamed me. When I pinched the inches of extra fabric around my waist she told me that my waist was too high for the dress. Have you ever seen a junior sized dress with a low waist? Yeah me either. After about 30 minutes of belittling she offered me a 25% refund on the alteration, about $30. Pretty insulting for a $400 dumpster fire. If you want to feel beautiful, if you want to feel special, or important for your big day, run as far away from David's Bridal as possible. If you like being over charged, body shamed and aggressively up-sold. It's perfect. I assume that if you're reading this that you have an exciting event coming up, I hope you have a wonderful time and that you find the perfect ensemble.

This place is absolutely wonderful! Lacey and the team were so kind and helpful-we felt so…read morecomfortable and cared for. We highly recommend Gracie's Bridal!

It was made clear that I was purchasing the dress for my young daughter, but they pulled her away…read moreto talk about budget and purchase details without me. I had to find them and join. When she found a dress, they then had her sign legal forms for purchasing without her reading it or explaining it. It was like, "oh just sign this sweetie". Now they called and said that they cannot do the things we discussed to alter the dress. We would not have purchased the dress if they had not promised those things could be altered. We now have a non-refundable dress that won't have what was promised and a veil my daughter didn't even know we had purchased!

Amazing service! Hemmed my mother of the groom, dress flawlessly. Cost was more than reasonable.read more

The dresses are stunning. If you want a certain dress, she will try to get it for you. Love this…read moreplace.

Norman's had a wonderful selection of extended sizes to try on! I was up against a time crunch and…read moreHelen was able to find me a dress we could take home the same day and it was everything I could have asked for! 5 stars!

Helen was an amazing young lady. Very knowledgeable about wedding attire. I recommend her to…read moreeveryone who is looking for the perfect wedding dress. Give this girl a raise!!!