We were warmly greeted when we entered the store. I had came in with a small group of family and…read morefriends. I really love that They gave me a wristband to place on the hangers of the dresses. This allowed my friends and family to help me choose dresses without having the consultant follow us around the entire time. It made the experience very relaxed and personal. I had the pleasure of working with Brooklyn and she was absolutely wonderful. She was so sweet and had a positive upbeat attitude that made the entire experience exciting and enjoyable. I never once felt pressured to buy anything which I really appreciated. She was also happy to give me her honest opinion on some of the dresses I tried, and I valued her input. What stood out the most was that if I didn't like something about a dress Brooklyn understood why instead of trying to convince me to like it or push a sale. She really listened to what I wanted and made me feel comfortable throughout the entire process. Overall, I had such a great experience! I was able to find my dress and I truly felt comfortable, welcomed and beautiful throughout the whole appointment. I would definitely recommend this experience to anyone that is looking for a wedding dress and especially recommend working with Brooklyn!

I loved the experience! I said YES to my dream dress and my wedding was so beautiful!read more

Two of my sister in laws found their dresses here! We had a DELIGHTFUL, amazing experience! Leslie…read morehelped us and was outstanding! She let us stay an hour late after they were closed. We had a large group and felt so comfortable, heard and taken care of. The dress selection was amazing! Go to this Bridal store for a relaxed, wonderful experience! Thank you, Leslie!!

I went here after a very disappointing experience at David's bridal. I did not think I would ever…read morefind a dress that I liked. While walking into the fitting rooms, I saw a dress on a manikin that I really liked. Logan took the dress off of the manican for me, I tried it on, and it was the dress of my dreams. Logan helped a lot and I would definitely recommend MK bridal.

They had a wide selection but were very limited on sizes. I'm an 8-10, which is actually a 12-14 in…read moredesigner formal wear. Several I liked only to find out they didn't have my size. Quite a drive just be disappointed. Very friendly staff.

Great store in a small town. Very nice lady with a clean store and ran professionally.read more

PJ is very sweet and does great work but the turn-around time is awful and you have to stay on top…read moreof her to get the jobs done. I went to her AFTER prom season and, two months later, only one alternation had been completed. AND the one alteration (pants) only needed to be hemmed so she did the easiest job first leaving everything else piled up in her house. Her prices are great but you should either find another tailor or call her weekly (or daily) to make sure she remembers your clothes!

Went above and beyond to help my daughter. She took the time to locate the perfect dress for her…read moreand made sure she was able to alter it and have it ready. We found shoes and accessories as well as they were included in a reasonable rental deal. Would recommend.

Our experience at this location was with the alterations department. I would not take anything to…read morethem to be altered. We purchased a bridal gown at another location, but the bride moved & had the alterations done here. The general alterations were ok, the dress fit when the bride tried it on. However, they destroyed the bustle. When bride came to pick it up, she did not have anyone with her (because she is new to the area). They criticized her for that. An appointment to pick up the dress should have been 30 minutes. She was there for almost 2 hours and had to leave for work & the dress still was not ready. One seamstress was having someone else do the work; she would come look at it and say "that is wrong - do it again". Never telling her what was wrong or how to do it right. Bride was crying & very upset. The seamstress who was doing the work was very helpful & customer service oriented. Just maybe not experienced enough. Bride brought the dress to the location of the wedding & we were trying to see how the bustle worked. After 30 minutes of going through all the layers, the bride was about ready to take scissors to the train. I called David's Bridal in my area & spoke with the alterations manager. She was very helpful & said I could bring the dress in for them to look at. Her assistant took 1 look at the dress & laughed! All the employees were shocked at how horrible this dress was. They repaired it and took the time to show us how to bustle it correctly. But because this location is 1+hours from my home, it was still an all day event. If there is another David's Bridal alteration option, use it. Or find someone private who can do it. Don't trust this location with your bridal gown.

I'd like to preface this review by saying that I work in guest relations and I am not posting this…read morejust to be a jerk. Wow this was literally the worst customer service I've ever had in my life. The consultant was extremely pushy about me writing a review so here we are. My sister was getting married but I wasn't in the party so I dropped into this location about 3 weeks from the event. I know, I know, last minute but I work insane hours. I pulled about five dresses and while I was trying them on the consultant kept trying to sell me heels even though I told her I'd be wearing flats. She even tried to make me try heels on "just to see how they look" after I said no about a thousand times. One of the dresses I picked was several sizes too big but I loved the design and the color so that's what I went with. When alterations came over to give me a quote she gave me a dirty look and basically said "oh yeah, we won't get this done in time. You shouldn't have procrastinated". She was so abrasive that I literally asked to speak with a different woman. The second woman that came over was much kinder but also pressed about the lack of time. I mean people are canceling weddings all over the country, I understand being short staffed or something but if it can get done why add the stress to a guest who is probably already trying to get a lot done. I can't imagine how anxious that would have made a bride feel. She pinned me and I thought everything was going well. I made the appointment for the final fitting and went on my way. About two days out for the final fitting they called to move my appointment and I was kind of given no choice so I had to move my work schedule around to make it work. When I went for the final fitting the dress did not fit as promised. The bust was all pulled and the waist and bodice was about 3" off. I told them I wasn't happy but was again met with the "we don't have time". Oh they also charged me a rush fee. Love that. So I took my dress home and cried. I contacted customer service through the website and after several interactions they asked me to bring my dress back in so the manager could look at it. I brought it in and the manager was a monster. She kept yanking at the dress and even raised her voice. She tried to down play my experience and the quality of the work. She told me that I bought a junior sized dress which is why it didn't look right through the bust, even though it was originally about three sizes bigger than I am, and basically body shamed me. When I pinched the inches of extra fabric around my waist she told me that my waist was too high for the dress. Have you ever seen a junior sized dress with a low waist? Yeah me either. After about 30 minutes of belittling she offered me a 25% refund on the alteration, about $30. Pretty insulting for a $400 dumpster fire. If you want to feel beautiful, if you want to feel special, or important for your big day, run as far away from David's Bridal as possible. If you like being over charged, body shamed and aggressively up-sold. It's perfect. I assume that if you're reading this that you have an exciting event coming up, I hope you have a wonderful time and that you find the perfect ensemble.

I am having a 10 yr vow renewal, so I am not a new bride, but I chose Gracie's because of the wide…read moreranges of sizes. My consultant, Lacey, was very helpful and treated me like a "new bride" and didn't judge me bc of size. The dress I really liked was a tad to small and Lacey said she had a similar dress. The dress she brought fit me perfectly and was in my price range! Thank you Gracie's Bridal for helping me have that perfect "bridal moment."

This place is absolutely wonderful! Lacey and the team were so kind and helpful-we felt so…read morecomfortable and cared for. We highly recommend Gracie's Bridal!

Amazing service! Hemmed my mother of the groom, dress flawlessly. Cost was more than reasonable.read more

The dresses are stunning. If you want a certain dress, she will try to get it for you. Love this…read moreplace.

Helen was amazing to work with. She did a wonderful job helping me find the perfect dress!read more

We had such high hopes walking into Norman Bridal, but our experience has been very disappointing…read more On August 2nd, my daughter's grandmother purchased a veil here as a gift from her great-grandmother who has passed away. It was meant to be something sentimental and special. The veil was not in stock and we were told it would not be ordered until they had enough orders to submit to the manufacturer. We paid $280 in cash. Since then, my daughter has chosen her gown elsewhere, and we respectfully asked that the transaction be canceled since no veil had been ordered, nothing was in their possession, and no product was received. Unfortunately, Norman Bridal has refused. Their only offer was to let her pick out a different veil, but they do not carry the style she wants, and their "no refund" policy is being applied even when there is literally nothing to return. What makes this even more frustrating is that they have now stopped responding to my emails. Instead of helping us resolve this situation, we are left with silence and a store credit we cannot use. This is especially disappointing given the sentiment behind the purchase -- a gift from a great-grandmother who is no longer with us. Instead of being able to honor that gesture, we're left feeling like $280 of family meaning and memory is being held hostage by a rigid policy. I would caution other families to be very careful here. Read the fine print, and know that even if they haven't ordered or provided the item, they will not give you your money back -- and they may stop responding once you question it.