Great Customer Service ! I like receiving a towel air freshener and wipe as a member place is…read morealways clean equipment always in working condition also like the Machine where I can wash my mats

Just around the car through the wash, my only purpose was to vacuum it out, but I said what the…read moreheck I might as well get the tires shined too so I paid an extra five dollars total of 15 to do a quick wash so I could vacuum the car out I go to park and try four different stations with none of the vacuums working. A heads up when I was pulling in maybe or why are they not working period? But yeah I paid $15 for a shitty wash and no vacuum

Today was my first time coming back since it opened. MIA was super helpful in explaining and…read moreensuring I was able to wash and dry my car with clean towels. She was able to help me get some bugs off the front of my car. The place was super clean and nice.

I live in Apple Valley your location on Bear Valley. Your manager is extremely rude. I had a…read moreproblem with your app trying to get your free Car Wash a barcode would not pull up. I asked her if she could help me. She says no we're not allowed to help you it's in regards to a free car wash. I tried to go park and figure it out and I wanted to scan the the page that says claim now she beat me to the machine to scan and she refused to let me scan and I said I'm 72 years old I don't know technology can you help me again she refused no I went back and parked trying to figure it out and found your link And I went back again to try to scan. She literally got me before I could even get to the scanner locked my way can I help you? I said yeah I'd like to scan this. She says absolutely not. You need a barcode. If you don't have a barcode, you're not scanning anything. Alicia was a perfect angel. She tried to assist me, but her manager was very very rude because of your manager, I don't even think I want a car wash now if I have to deal with her she is ridiculous and she wasn't very nice. Wasn't a nice voice. It was a very mean stern voice. I asked her how in the world are people supposed to be able to find the barcode if nobody can help them maybe it must be that you don't want people to take your free Car Wash you want them to pay for their first one I don't know, but I am literally fed up with trying to attempt to try a car wash at your place. You're only 5 miles away from me. It would be very convenient on the way when I go to the freeway to get my washes but right now at this point in time you can't contact anybody you can't get any assistance and I'm not the only one that's had this problem. My daughter had the same problem. If you have any more questions you can call me at 951-818-5895. That looks like I'm pretty much done with you unless you can rectify the problem. if you would like to know how to improve your business get people that can help when they go to the scanner because people at my age don't know Computer. They don't know anything second get someone like Alicia at that location for manager and get rid of the lady you have she is very rude and very demanding and have a customer has a problem with your code or your barcode if the people could give you help to get your car wash, there shouldn't be a problem that's part of Customer Service.

I don't know what happened to this car wash. I used to love coming here and washing my car…read more Everything worked, and once they got the top and paid, it got better. But lately, I don't know if they changed owners or they don't care. The dirt removed part doesn't work like it used to. And soap brush and nasty and broken. Not only did they raise the price, which is not bad, but I feel like time goes by faster than before. Won't be coming here anymore. Sad it used to be a great place

Wish it was closer to my house I forgot my drying cloth .....I haven't used one of these in a while…read moreand I forgot how to do everything lol

I've had a monthly membership for about a year now, you can't beat the price! I've had a good…read moreexperience. My car always gets clean and that's important because in other car washes the cleaning machines don't reach my car completely because my car is very small. The vacuums are decent. The place is always clean. I like that it's open early. The staff have always been polite and helpful.

Solid car wash, took off all the nasty dirt and grime off my car. Very nice workers too I asked one…read moreof them to help pressure wash off all the brake dust off my rims and he did. Only took me a few minutes until I was back out on the road, highly recommended.

This place is closed more than it's open. I pass by 30 mins ago and thought it was open. This is my…read morethird time coming here and it's been closed. It is 545pm and closed again. this place sucks. The establishment should just put up a sign and say they're open half day or they're just not open .

Please avoid Jet Wave Car Wash. I went there on August 24, 2025, with a car I had just purchased…read moreless than two weeks ago. My car had no dents prior to entering their wash, but when I exited, there was noticeable damage. When I reported it to an employee, she immediately insisted their car wash could not have caused it. I asked for video footage, but was told the manager wasn't available. I was only given a name and phone number. I spoke with the manager, Briana Davis, who stated over the phone the footage was "pixelated" but asked me to come in. When I did, the video clearly showed my car without damage before entering. Instead of addressing the issue, she pulled up pictures of dents from Google as examples. When I requested a copy of the footage, she agreed to give it to me but then shut it off and told me to "go through your insurance." The staff was unprofessional, and showed no concern for the damage. If you value your vehicle, I highly recommend taking your business elsewhere.

Hmmmm. new ownership recently ?? Been going there for 5 years with good experience. The last two…read moretimes I have taken my truck there it has been horrible, slow and rude. I called the phone number to let them know my last car wash was questionable and got some lady who hung up on me. Time to find a new car wash I guess.

First they charged me a $4. extra fee for a large size vehicle (I drive a Kia Soul) the outside of…read morethe car looks ok. The inside how ever was not so great. The vacuuming was not done very well. The windshield was not completely cleaned. The cupholders were left dirty. They also pulled my floor mats up and left them on the seats. They did not clean or wipe down the door frames. $32.99 + tip for a half done job. Sad! I can say that at least they were nice employees.

Sad, sad I could have just gone to Costco and save about 23.00 for the same result. They left trash…read morein the door. I had to wipe down the seat and the arm rest, when I got home to remove some markings it didn't even require elbow grease. Sad, sad, I will not go back!!!

Don't come here. They didn't tell me that they broke my…read moreseat adjuster and even tried to say that I broke it. They then sent me running around the building trying to find somebody to talk to just for me to end up talking with the first person I was sent to. They "fixed" it for me just for it to break again a few days later. I purchased a diamond wash just to have to ask them to properly vacuum & clean my car. They probably clean the cars all the same way and there's no true purpose to purchasing a higher tier wash. There's little to no communication between staff members. The older woman working the cashier yelled at me because she didn't understand that I was given a free wash because of my first experience. I went there two times and I will not be coming back. I do not recommend coming here because of my previous experiences with this place.

I have been here many a time, and it seems like every time a machine has an issue with it. Either…read morethe brushes are broken, or the pressure guns do not work. This is the last straw! Today, as I was washing my vehicle, I attempted to foam brush it, and the hose leading to the brush was kinked and had a hole in it...spraying soap all over my vehicle. I only had so much money to spend on this wash, and had no more change to put in the machine to be able to wash the soap off. I had to drive off with a vehicle full of soap! Wound up completing the job in my driveway. Message to the owners: I understand this is a business "investment". Please invest in it, so that it may function properly. I guess, from now on, I'll have to drive to the car wash on Navajo Rd.

This place says it's under new owner ship and opening soon. As of now if you go you can only go…read morethrough the touch free car wash. If you want to vacuum your car out, this is not the place...

I went back and got the ceramic wash. My car looked like it…read morehad been professionally detailed. For the price and the quality,you can't go wrong. I have noticed that they do a lot more business, then other washes, I think this place is probably the best we have up here. If you get to go there, get the ceramic wash. You won't be disappointed.tF

THEY ARE INCREDIBLY PUSHY trying to get you to buy a membership…read more I don't live nearby, but occasionally come get my car washed here when I'm the area. I saw they weren't busy so stopped in on a Sunday afternoon for a quick wash. The check in girl, Evelyn, WOULD NOT take my friendly "No thank you," for an answer when asking repeatedly for me to buy a membership. I was polite the first 4 times, and then said quite firmly, NO THANK YOU, just a single wash. She then replied flatly, "give me a minute" turned and walked inside the office, leaving me in the line for 5 minutes. I was sure this was a passive aggressive punitive move, so backed my car out of the line and left. She walked out the office and saw me, and subtly threw her arms up at me, which I took to be "whatever." I will not be back.