my ipad screen was completely shattered, Nick replaced it and it looks brand new! Thank you so…read moremuch!!

Rick has always been quick, attentive, and knowledgeable and his prices are extremely reasonable!read more

Yes, it happened to me. I cracked my iPhone screen…read more.. A few people told me about this place after they saw my sad, sad, little screen. Eventually, after my paycheck was deposited into my account, I decided to go ahead and fix my screen. The guy that helped me was very chipper and nice. Plus, they had my screen fixed in less than an hour! It was a super quick and painless process. I must say it was a bit pricey, but definitely worth getting it done professionally. I would recommend Sell Phones if you crack your screen.

If I could give zero stars I would they buy mostly iPhone iPad and apple watch but when it comes to…read moreSamsung it's a no that's lame all you people care about is apple the gayest of all you have to pay for everything on it the chargers break easily and there too damn expensive Samsung you can do the same as an iPhone or iPad no wonder when I went into this store and all they had is apple products and had to order my products lame

Great service I had broken back glass…read more Very vice people Communication and good price

Good honest work. Quickly got the job done at a fair price. Repairs came with a warranty too.read more

This store is so wonderful helpful. The young man named " Trinity was very polite and super helpful…read morein fixing my new phone I bought from them this past weekend. Always come to this store because I don't have to wait, like in the mall store. Thank you for all your help! Your truly

This place sucks ass. And the service here is terrible. I would not recommend Verizon to anybody…read more And the staff here taking there sweet ass time to cancel five accounts I have with them. I'm switching to at&T and I'm paying half of what I paid at Verizon over 340 a month to 180 with home Internet with AT&T.

Great knowledge, skill, and friendly, personable, patient customer service!…read more Darius picked up my extremely slow computer a week ago. He delivered it this morning and hooked everything back up, including making sure my printer communicates with my now very fast computer. I mistakenly thought Nerds on Call was a local company when I called them and wasn't happy they come from outside my county; but the service and skill are excellent. I will definitely recommend Nerds on Call to others and call them again if my computer or my husband's computer has any problems in the future.

I had a computer issue a while back and they totally fixed it! Great customer service…read more I recently had a computer issue and decided not to go with them because of distance (I don't live close to the location at all) and cost. Man, do I whole heartedly regret my decision. They're customer service is top-notch and not to mention that they guarantee their work, do it right the first time, and give you 3 months free remote access service. It's so well worth the $$. I really wish I had gone with them. Word to the wise, the guy I went with is nice enough but I would never recommend him to anyone. Below is the image he uses to advertise. I'm not trying to kill his business (which, is why I'm not giving out his name) but simply put...I wholeheartedly regret my decision not to go with NonC.

Couldn't find anybody to help repair my phone after it had some water damage, but they were willing…read moreto take on the project. After replacing the screen entirely, the phone was up and running, and the data was saved. Would highly recommend.

Brought my laptop in to see if it was worth saving , ran into a good human being. The counter help…read morewas very friendly and resourceful and a wealth of knowledge. Next time I have electronic drama , this will be my first stop.

This branch is where we usually come to get all of my account services handled. They usually take…read morepretty good care of us but this last time, we were served by one of the workers who admitted that he had strep throat. When he realized what he said, he looked up at us and said, "I'm sorry if you get sick." He was sincere but this man should not have been at work. We were helped with what we came to do and it was done quickly, efficiently and with a good worker. My only complaint is that the services being offered by their workers should not be with people who are pushing through an illness that is contagious. This poor guy should not have been at work.

I am extremely disappointed with my recent experience at Verizon. I came into the store to switch…read moremy service from AT&T to Verizon, expecting the process to be straightforward. Instead, what should have been a simple transaction took approximately four hours, and unfortunately, the situation was handled very poorly by the assistant manager, Zerlish. During the initial setup, numerous things were done incorrectly. We were later informed by the other employees that the account number had been entered incorrectly, among other mistakes. As a result, some of our phones did not work after leaving the store. This was not a minor inconvenience since some of the phones were completely unusable. Because of the problems created during the initial visit, we had to return to the store the following day and spend several more hours trying to figure out what had gone wrong and get everything working properly. It was incredibly frustrating to have spent so much time at the store initially, only to have to come back the next day because the account and phone setup had not been completed correctly. I do want to recognize Ernesto, the store manager, and another employee who assisted us during our second visit. They were extremely helpful, professional, and patient, and they ultimately worked through the problems and were able to get everything resolved. Their efforts made a very difficult experience much better, and I appreciate the time they took to correct the situation. However, I am very concerned that someone in an assistant manager position could make so many significant errors during a customer's account and phone setup. The lack of attention to detail resulted in hours of wasted time, two trips to the store, and a situation where none of our phones worked. I hope Verizon takes this complaint seriously and reviews what happened, particularly the training and performance expectations for employees handling account transfers and activations. Customers should be able to trust that their service will be set up correctly, especially when they are making the decision to leave another carrier and move to Verizon. While Ernesto and the other employees did an excellent job fixing the situation, the initial experience was extremely disappointing and fell far below what I expected from Verizon.

Great store, very clean and plenty of parking. Sales rep I spoke to was informative and not too…read morepushy which was nice. I would highly recommend this store for all your cellular needs.

WarningA few months agoi when to cricket at the mall to make a payment and get a case for my phone…read more. the hispanic chick said that the case was $30 dollars we paid it and didnt get the case she said that she couldnt give me a receit because she didnt have printing sheets. Last night i went to pay my phone bill and paid 15 extra to be able to call to El Salvador. And today my phone was disconected I told tgem I would take tgem to court and they fix my line back.

Took my PS5 here to get fixed. They told me two weeks I called in two weeks cause I had no update…read more They sent it off to another location. Said it would take another two weeks but I finally heard back. They told me they can't fix it to come pick it up. I go and pick it up. They're on lunch break. I come back a second time a different day at a different time they're on a break. I finally get in there to get somebody and they told me that there is a 90 day policy that they will recycle it if they want the only proof that they reached out to you is them giving you a screenshot that is not legible. Customer service is rude. The guy comes out is basically like so we recycled your item deal with it. I told him I've come during your business hours and I live out of town so I can't just wait around for an hour for you guys to get back. He says there's a phone number on the door and treats me like I'm stupid. Needless to say I ask him for some kind of proof that they try to reach out to me before recycling. My PlayStation five I get a screenshot that only has the days they told me they couldn't fix it. If you want rude customer service to pay a fee that you don't get back if they can't fix it and for them to fix it on their own time, take it here just be careful with whatever you take there because they may tell you it's not fixable just so they can keep it for parts.

This place isn't a good place to go to fix your phones, tablet, or any device -…read more The quality has diminished substantially, and there is inexperienced technicians who look like children working in here with no experience. The value is good for what it is considering you're not even getting good quality service by an expert. These are children. I'm talking about working on your phone that have no idea what they're doing. It's like they're in training or something. I'm pretty honest when it comes down to it. I'm a technician so I understand, but for the value. They are affordable though.

Just today I had to call a T- mobile to have an account closed that someone had opened in my name…read more Unfortunately my information, including my social, were leaked during one of the T-Mobile breaches. I've had several identity theft problems since this all happened, and every time I contact T-Mobile about it they just give me the same scripted response. It really feels like the response from T-Mobile has been insufficient at best. This is third party store avoid going to this specific store, Specially with Silvestre.

Coverage map showed full 5G coverage out here on the western slope of the foothills, but 'twasn't…read moreso. The two shiny new phones turned out not to be usable. Returned and had to pay re-stocking fee on each. First store in Y.C. said, "We can't accept returns here. You have to go to the corporate store." Did that and had a hassle there, too, but finally they accepted the returns. It was the last day to return them (14 days), they said, but they counted since PURCHASE, not DELIVERY. I called and explained that I should not be charged for the service on these phones since A. The service wasn't as advertised, and B. We only used them a few times to verify coverage. TIP: Don't cancel your old phones until you verify coverage, if you can swing that. I spoke with a few reps who all held the company line that I was on the hook for the better part of $400 for a couple phones that did not work out. Called the attention of the BBB, the CA Attorney General, their "corporate response" department, and the FCC regarding their inaccurate coverage maps. Guess what? About a week later I got a call back from corporate. The gentleman was quite agreeable. He asked about my experience and I related all to him. He very kindly offered a complete refund on money paid and a cancellation of money "owed," for which I was and expressed to him my sincere appreciation. Their deals on phones and service were really enticing and I was disappointed that it didn't work out. We did subscribe to their internet service as we have line-of-sight to a nearby tower, and that's been great and a big savings in money and hassle compared with Digital Path and Succeed.net. No long phone calls to tech support, just reboot the Gateway device and that usually gets service back up to good speeds. Upload and ping aren't good for gamers, I'd say, but for regular folks wanting to watch the latest episode of South Park, no issues whatsoever. I did ask to be called back if they got a tower near the poor reception area locally, but didn't hear back. I should probably follow up. If the reception was as advertised, I'd certainly consider re-upping with them.