If I could give zero stars, I would. This was the worst experience I've ever had. The whole process…read moretook three days. On the first day, the guy helping me was not knowledgeable at all. After he realized my phone was an iPhone 14 instead of the 13 he originally claimed it was, he tried to put it on me as if I had told him it was a 14. He said he would have to order the battery, but he never explained that he would call me when it came in. I called on Sunday (day two) to see if the battery had arrived. It didn't show up until Monday. I took my phone into the store so they could swap out the battery. My phone was working fine at that time. After they replaced the battery, my phone started shutting off during calls, then right after sending a text message, and again after another phone call. I took it back to them. They removed the new battery and put the old one back in, saying the new battery must have been defective. However, once the old battery was reinstalled, the phone continued doing the same thing--dying during phone calls and after sending texts. Now the phone just turns off and on by itself. As a result, I had to buy a new phone, which is exactly what I was trying to avoid by getting a new battery in the first place. They completely messed up my phone. I would not refer anyone to this place--not even my worst enemy.

Amazing for many years. No matter the problem they could help me with my iphone or any problem I…read morecaused. Always friendly and helpful. Miss you fellows. Love, Dee & Wayne Ward

English: Super fair prices, honest man running it. Rare find. Inside the Yuba Walmart…read more Spanish: Precios muy justos, lo maneja un hombre honesto. Un hallazgo poco común. Dentro del Walmart de Yuba. Turkish: Çok uygun fiyatlar, dürüst bir adam tarafından işletiliyor. Nadir bulunan bir şey. Yuba'daki Walmart'ın içi. Arabic: 'asear maequlat jdan, yudiruha rajul 'amin. aiktishaf nadir. dakhil wul mart fi yuba. Cantonese: 價錢好合理，由一個老實嘅人經營，係玉巴嘅沃爾瑪入面。 Punjabi: Bahuta hī vājaba kīmatāṁ, imānadāra ādamī isanū calā rihā hai. Duralabha khōja. Yūbā vālamāraṭa dē adara. Urdu: super mansafana qeemtin, emandar aadami ise chala raha hay. naayab talash. uba walmart ke andar.

Great service I had broken back glass…read more Very vice people Communication and good price

This store is so wonderful helpful. The young man named " Trinity was very polite and super helpful…read morein fixing my new phone I bought from them this past weekend. Always come to this store because I don't have to wait, like in the mall store. Thank you for all your help! Your truly

This place sucks ass. And the service here is terrible. I would not recommend Verizon to anybody…read more And the staff here taking there sweet ass time to cancel five accounts I have with them. I'm switching to at&T and I'm paying half of what I paid at Verizon over 340 a month to 180 with home Internet with AT&T.

Great knowledge, skill, and friendly, personable, patient customer service!…read more Darius picked up my extremely slow computer a week ago. He delivered it this morning and hooked everything back up, including making sure my printer communicates with my now very fast computer. I mistakenly thought Nerds on Call was a local company when I called them and wasn't happy they come from outside my county; but the service and skill are excellent. I will definitely recommend Nerds on Call to others and call them again if my computer or my husband's computer has any problems in the future.

I had a computer issue a while back and they totally fixed it! Great customer service…read more I recently had a computer issue and decided not to go with them because of distance (I don't live close to the location at all) and cost. Man, do I whole heartedly regret my decision. They're customer service is top-notch and not to mention that they guarantee their work, do it right the first time, and give you 3 months free remote access service. It's so well worth the $$. I really wish I had gone with them. Word to the wise, the guy I went with is nice enough but I would never recommend him to anyone. Below is the image he uses to advertise. I'm not trying to kill his business (which, is why I'm not giving out his name) but simply put...I wholeheartedly regret my decision not to go with NonC.

The work was very interesting and professional. All questions were answered well. I would recommend…read morethis shop for repairs and maintenance. The

Andrew - excellent service. Keeps you entertained with conversation while doing your phone in…read moreMINUTES... how fast he goes it makes it seem so simple I can do it, then I look at all his tools and what's he's doing and realize exactly why I'm letting the professional do it. He's by far my favorite repair man and already plan on coming back with old products to get fixed. It was word of mouth that brought me in - so his service goes a long way

Went in this am because for some reason Gemini started coming up when I would say "hey google"…read more Don't know why but I couldn't fix it so I had to go in. Tony was the gentleman that helped me. Very nice and helpful. Good job Tony

I am extremely disappointed with my recent experience at Verizon. I came into the store to switch…read moremy service from AT&T to Verizon, expecting the process to be straightforward. Instead, what should have been a simple transaction took approximately four hours, and unfortunately, the situation was handled very poorly by the assistant manager, Zerlish. During the initial setup, numerous things were done incorrectly. We were later informed by the other employees that the account number had been entered incorrectly, among other mistakes. As a result, some of our phones did not work after leaving the store. This was not a minor inconvenience since some of the phones were completely unusable. Because of the problems created during the initial visit, we had to return to the store the following day and spend several more hours trying to figure out what had gone wrong and get everything working properly. It was incredibly frustrating to have spent so much time at the store initially, only to have to come back the next day because the account and phone setup had not been completed correctly. I do want to recognize Ernesto, the store manager, and another employee who assisted us during our second visit. They were extremely helpful, professional, and patient, and they ultimately worked through the problems and were able to get everything resolved. Their efforts made a very difficult experience much better, and I appreciate the time they took to correct the situation. However, I am very concerned that someone in an assistant manager position could make so many significant errors during a customer's account and phone setup. The lack of attention to detail resulted in hours of wasted time, two trips to the store, and a situation where none of our phones worked. I hope Verizon takes this complaint seriously and reviews what happened, particularly the training and performance expectations for employees handling account transfers and activations. Customers should be able to trust that their service will be set up correctly, especially when they are making the decision to leave another carrier and move to Verizon. While Ernesto and the other employees did an excellent job fixing the situation, the initial experience was extremely disappointing and fell far below what I expected from Verizon.

Great store, very clean and plenty of parking. Sales rep I spoke to was informative and not too…read morepushy which was nice. I would highly recommend this store for all your cellular needs.

WarningA few months agoi when to cricket at the mall to make a payment and get a case for my phone…read more. the hispanic chick said that the case was $30 dollars we paid it and didnt get the case she said that she couldnt give me a receit because she didnt have printing sheets. Last night i went to pay my phone bill and paid 15 extra to be able to call to El Salvador. And today my phone was disconected I told tgem I would take tgem to court and they fix my line back.

Took my PS5 here to get fixed. They told me two weeks I called in two weeks cause I had no update…read more They sent it off to another location. Said it would take another two weeks but I finally heard back. They told me they can't fix it to come pick it up. I go and pick it up. They're on lunch break. I come back a second time a different day at a different time they're on a break. I finally get in there to get somebody and they told me that there is a 90 day policy that they will recycle it if they want the only proof that they reached out to you is them giving you a screenshot that is not legible. Customer service is rude. The guy comes out is basically like so we recycled your item deal with it. I told him I've come during your business hours and I live out of town so I can't just wait around for an hour for you guys to get back. He says there's a phone number on the door and treats me like I'm stupid. Needless to say I ask him for some kind of proof that they try to reach out to me before recycling. My PlayStation five I get a screenshot that only has the days they told me they couldn't fix it. If you want rude customer service to pay a fee that you don't get back if they can't fix it and for them to fix it on their own time, take it here just be careful with whatever you take there because they may tell you it's not fixable just so they can keep it for parts.

This place isn't a good place to go to fix your phones, tablet, or any device -…read more The quality has diminished substantially, and there is inexperienced technicians who look like children working in here with no experience. The value is good for what it is considering you're not even getting good quality service by an expert. These are children. I'm talking about working on your phone that have no idea what they're doing. It's like they're in training or something. I'm pretty honest when it comes down to it. I'm a technician so I understand, but for the value. They are affordable though.