Thank you! I was market shopping for a truck cap and the great reviews convinced me to check the…read morelocal Shelby location. Sure enough I gave a visit and talked to Bill and he went out of his way to check on the specs of a new cap that could exceed in the high $3K and instead found in the used inventory a excellent cap that was the right size, color, and style and less than 1/2 the price of a new one. A "lottery win" moment for me. It took only 2 days to have it brought over from another location and was installed ahead of time because of the forecasted inclement Michigan weather. Unheard of customer service that was top notch from the walk-in door conversation, checking it out on the computer, and I have a cap that I'm beyond happy about. ;)

I lucked up on a fabulous clean 2008 Dodge Dakota with low miles and I couldn't wait to get a new…read moretonneau cover. Took my truck to one place out in Redford and they never got back with me with a quote, so I searched on Google and found Mid-West Truck Accessories. I live closer to the Shelby Township shop so I called, spoke with Bill and took my vehicle in for the estimate. Everything from that moment to the day of pick-up was top notch customer service. I have an awesome tonneau cover and a shiny new bed liner. The cost was within range of what I was expecting to spend and adding the customer service is impeccable. I have a few other cosmetics I want to add so I am sure I will return to Mid-West to get the work done!! Good job guys!!!

Very thankful that I could be seen on the very day my nearly flat tire was discovered…read more Thank you for fixing it in such an amazingly timely manner!! Howard was gracious & kind.

Howard, Mason and the crew at Romeo, Tuffy, were very professional and nice, and we had a few…read morelaughs, too​​!!

The workers here are timely and know what they're doing. The cost is very reasonable.read more

Great Thorough Service - Highly Recommend - Got me out of a jam with my Truck! Really appreciated…read morethe services.

Been coming here,Jezz,30 years,always had the part,never any issues. Of course the phone answer…read morepeople are busy,they are selling "used" parts. Do they know the parts you're getting? No,you inspect it,they have multiples.

Customer service is lousy and rude, typical trash yard. They jack prices and sell s**t!!!read more

Hard to find an honest mechanic but Jeremy is here to save the day and give you faith that there…read moreare honest mechanics out there. Look no further! They provide great customer service, upfront-honest-and fair pricing. When they give you an estimate and a length of time to repair they are spot on. He's got my business and everyone I can send his way.

Gary was a pro, He moved my rv Wright over a curb with all 16 thousand pounds of a fifth wheel one…read morethe left rear axle backing up on an angle over a curb,now my leafspring is sprung on that back axle, This poor Company Jeremy's has no money to help with the damage they have done! They use turms like you told me to back over a curb or that camper has a dent in the rear bumper it's not are falt we did nothing wrong ,200 .00 dollars tow 1/2 mile . I would tell you don't use this company! BBB here we come.

I'm not a car guy and use my vehicles to go from point A to B, so I came based on a referral. Even…read morethough I didn't get the part I needed this would be somewhere I'd go for used parts before going anywhere else. The employees who greeted me were smiling, all said hello and helpful. I brought my part in for comparison and after getting quick directions off I went. Struck out but when I came in the employee who helped me pointed me to a couple of other places to checkout.

Terrible service never coming back treated like an idiot…read moreDon't recommend find a different scrap yard

These guys went out of their way to repair my wife's flat tire. On July 16 ,my wife got a flat tire…read moreand called me. I was able to get the tire off, and I brought it to RCC Automotive to get fixed. They fixed the tire in a short time, and I was able to get my wife back on the road. July 16th was very hot day, and a lot of smoke was in the air, so I was relieved to get the tire fixed so quickly. Thank you, RCC Automotive. You made my day, and I will come back for service. It is good to know there is an A+ customer service automotive repair business in Romeo.

Phenomenal crew and owner! Couldn't be more helpful or caring! Pricing fair, staff competent.read more

***HORRIBLE SERVICE***…read more Resolution found! Bought a new set of rims and tires from Tusk and the problem is gone. Put the rims and tires from the 2023 on my 2019 ranger and that machine has the same problem. Don't go to this place they will not do any favors and they have horrible service!!! See below for the owners BS response Update: your reply to defend your horrible service is a bunch of BS. I have video of it doing it the day I picked it up. After all of the bad reviews for your service department, maybe your company should look in the mirror. I have not received a call from you at all. Maybe try picking up the phone and calling a dissatisfied customer... Maybe you should watch the video on your own Facebook page of the problem occurring (after power washing) https://www.facebook.com/share/p/FH66FfuSvu7hzVAx/?mibextid=WC7FNe K&W Service department has disappointed my expectations. Lack of knowledge is very apparent in the service department. It became very clear that they are just after a quick $$$ and not taking care of a customer. They pretty much deemed nothing was wrong with the machine that would be covered under warranty before they even looked at it. I went to K&W first when I bought 4 machines in the last few years and they had no stock. I purchased them where I could find stock. This was due to Covid I'm sure. I've bought parts from them and I will say their parts guys were on point!! From the experience I am currently having with their service department I can assure that I will NEVER again do business with K&W AGAIN!!! I took a brand new Polaris Ranger that I paid over $40,000 6 months ago because The front end shimmy and shakes like crazy when driving over 35 or 40 miles an hour All the way up to 60 mph. I have a video of it doing it tonight after I picked it up, but I cannot upload video to the review. All I did was drive it down the road like their service department claimed they did. As soon as I got there their service writer up guy Shawn immediately tried blaming On mud being packed in the tires, there's no "mud packed" on the machine. The attached pictures are from what was on the machine from the last ride. It was sand from a trail when it was raining. I Explained to him that it has done it since the first We drove it a mile and a half on the road up north to the trails. Shawn, then tried blaming it on the tires being uneven because I drove it on pavement. The machine only has about 400 miles on it from three long rides we did. I originally was going to have all of my maintenance done for the engine, Transmission, differentials, etc. I told him to hold off until I can see the Diagnosis of the main issue I went in for. This decision stemmed from Shawn persistently going over the diagnostic fee and charges instead of listening to what the machine issues were. One other issue I was having is the drivers door pops open when going over uneven terrain on trails. Their excuse for that one was you need to slam the door extremely hard, Polaris should advertise that when spending over $40,000 on a machine you must slam doors so that they don't open while driving on a trail. I have two other Polaris Rangers that I have never had any issues with. One of them in the picture with the same amount of sand on it with no issues. Shawn called me twice today Blaming it on mud being packed in the tires which None was found. When I disagreed with him on that he went The driving on pavement Defense... I called Polaris and come to find out. Shawn never opened a case or reached out to Polaris at all. Polaris customer service said they would help if they were contacted yet they weren't. I had to call Shawn back and ask him to do so that when I take it to Extreme Powersports in Gaylord, who DOES HAVE a phenomenal Service department, I can try to get reimbursed from Polaris for the $100ish that K&W charged me to do absolutely nothing.

I searched for accessories which were back ordered, according to seven other shops across metro…read moredetroit. Everyone wanted to sell me an alternate brand ATV snowplow for far more money. K & W advised several options but quickly advised the OEM Polaris Plow, quick lock and ride model was in stock. But offered to set it aside until I was able to respond to pick up the parts. On arrival they were ready, polite, professional and happy to advise I qualified for a $150.00 dollar discount. Thank you to the parts department !