So happy that this place is local and close to home, this was the perfect place to stop and shop…read moreright before a much-needed surgery! The employees were friendly and full of knowledge, and even if they don't have a specific item in the store, they were more than happy to help you find it online, and even have the option of them ordering it for you, and shipping it to their store at no cost to you. I was able to find almost everything I needed for an upcoming procedure, and this place put my mind at ease as they had plenty of choices and options to choose from. This place is a must for folks looking for items to aid them at home for faster recoveries post surgeries and procedures. They also take flex spending account/cards here so that's a big plus!

Used one of their electric knee flex units following knee replacement surgery. We found the unit to…read moredeliver what feels like a small electric shock when using it. When notified of this the response was keep using it at our risk or bring it to them for exchange. Their equipment, our issue. In my world, I would have immediately delivered a replacement the unit, with an apology. Holy Crap. I do not recommend this Orem office. Good Heavens, what ever happened to good customer service.

After 2 weeks of frustrating phone calls trying to get a different CPAP mask my doctor wanted to…read moretry - I see looking at other yelp reviews my frustration is a common occurrence. If not so irritating the responses I havd received are almost comical. Maybe they should listen to their customers feedback and not try so hard to defend themselves. Maybe try admitting they have untrained people telling customers "off the wall" reasons they can't process their medical provider's updated prescription. Just a thought...

A few simple phone calls would have prevented multiple, take time off work to do it, unnecessary…read morevisits to the store. Not impressed with the communication - or lack of communication actually. The equipment has been fine.

The front desk staff are always warm and friendly. Russ was very efficient and quick to to through…read morethe process of measuring and scanning our baby's head to make her helmet. Our baby had plagiocephaly, a slight flatness on the right back part of her head, because she consistently preferred sleeping a certain side. Russ made himself accessible to us and was quick to respond with feedback and guidance when we texted pictures of her on the first day. Our baby was able to take her helmet off about 10 days shy of three months, and has shown a great deal of improvement in that time. We highly recommend.

From the owner: Northwest Orthotics & Prosthetics mission is to give our patients the tools, information, and…read moreresources necessary to allow them to achieve their goals. We provide healthcare, advocacy, and educational services so that our patients can live life without limitations. At Northwest Orthotics & Prosthetics we provide healthcare through designing and fitting customized prostheses for patients of all ages and functional levels. In addition, we coordinate your rehabilitation with your physician and other members of the rehabilitation team. Northwest'sprosthetists have a combined experience of over 20 years. Northwest Orthotics & Prosthetics is recognized accross the state of Utah as a leader in the fitting and teaching of use of all types of Prosthetic and orthotic devices to make our patients lives earser and more fullfilling With our extensive knowledge of prosthetics and health insurance for prosthetics we help you fight for your rights as a patient to obtain the best possible prosthesis, to allow you to live life without limitations. Come viist us in Provo or 1988 w 930 N Suite C in Pleasant Grove.

Needed a wrist brace. Not open but the location comes up open in maps. Total waste of time driving…read morethere.

This is a rip off company, the sales lady told me I have a30 day return police, I returned some…read moreknee braces that didn't fit. They charged me a 15% return fee. I was not aware of this charge at the time of my purchased. They are not very precessional! I would give them A 0 star of I could,! I returned the knee braces before the 30 days was up. I will not go there again cuz of there dishonesty

If you're thinking about buying this product - don't! The device is expensive, painful, difficult…read moreto use and ineffective as well. It will nothing that you can't do for yourself and with less effect. They know it doesn't work and that is why this is their return policy - "Therefore, no returns are allowed. All sales are final." When a company doesn't stand behind its product beware. I ignored my own advice and it ended up in the trash and I was $500 poorer.