He sent his tech: Chris to put the already paid for fan covers on the roof. They have manufacture pre drill holes for easy attachment on top of rig. Chris the tech drilled holes on top of rig and attached separate cheap metal hinges. This caused enormous water leaks inside the rig. (At that point we had no other choice, but to call in another RV company. Which informed us of all the damage. Based on that work and the lack of sealant originally put of fan installation on roof, by Tom. Owner of Total RV. Also, previously, he only wanted cash & we paid him $ for work,in advance.. He claimed he could not get those parts. Kept the money and never said a word about paying it back. (It is so strange, because we really liked him and thought he a good guy. However, on the day, that he sent his tech out. Chris spent over two hours attempting to install a faucet in the kitchen. One hour of which was searching for a part in the van. He, then told me that he'd have to get a part to finish. ( I called Tom, to ask what was going on. He said that Chris was already back at the shop. All the way from WPB to Indiantown..... Hmmmmm,. that was interesting, because I had just gotten off the phone with Chris & he said he was just up the street getting gas & that he had gone to a Home Depot type place and had the necessary part.)
Tom informed me that it would be an additional service charge to drive out Monday to do the job. Huh! (Well, Chris returned, finished faucet installation, already previously agreed upon amount. Proceeded to the roof and did MAJOR damage......Horrible work and unprofessional. Causing multiple roof leaks. Basically, could not believe it. But, it happened. read more