I rented tents, tables and chairs for an party at my house. Jennifer was amazing to work with, she…read morehappily came out to my house to measure for the tent. I have an odd shaped patio and yard. Another party rental company I spoke with did not want to do this. Jennifer also accommodated my schedule since this was a surprise party and needed to be done when my husband was not home. Everything was delivered as promised and looked great! I would highly recommend this company.

DO NOT RENT from this place. I rented a chainsaw this past Friday, much to my surprise when I went…read moreto use it Saturday afternoon the saw was so dull it was absolutely unusable. I called into the store on Saturday afternoon and got no answer, so decided to wait until Monday (my scheduled return date) to deal with it. As I was a repeat customer to this point and had a good standing account I figured it would not be an issue. When I returned the saw with the gas still full and the can they provided me untouched I explained the situation. The main guy who works the counter, mid 40's spikey black hair became irate, accused me of lying and did nothing to try to ease / resolve the situation. I explained to him I intended on renting a chipper later in the month and how I rented a lift the week before and that over a $150 rental he should really offer a credit to my account, unfortunately he did not agree. I explained that over that small amount he would be losing a customer to which he told me to get out of his store and that I am not allowed to rent again. This is an unreal experience of a professional business.

It was around $1000 to rent a Bobcat for a week. We were quoted $5000 to have a professional clear…read moreour backyard, so this promised to be a great value. They had what we needed available when we wanted it, and it was pretty short notice too, because we wanted to make sure the rain forecast was all clear. A week with work, kids, getting sick, etc. did not leave the DIY time we used to have, but most of the yard got cleared. Not 100% the job of a professional, but probably 80-90%, and for the price, that's great! The staff at Town Square Rental were friendly, and drop-off/pick-up went smoothly. They deliver and pick up right to your driveway. Recommended, and we will use for future projects.

Extremely rude, greedy, impatient and arrogant people, especially Steve! The "three stooges" that…read moreown this place do not even have enough courtesy to hear out/listen to the customers and talk down to them because they don't care if they lose the business. I would never use them again!

Bunch of idiots. Same people that own buggy bath, don't have their shit together and overcharge for…read morepile of shit equipment. If I didn't have something to lose, I would've run your loader off a bridge and into a river and let you eat it

Sounds like a pretty shitty place. I called the guy to get a quote on some equipment and told him…read moreits pretty urgent. I guess they don't even know how to send an email. Well, I guess ill be going somewhere else to spend the $50,000.

Claimed to have repaired a leaking motor in my mower. Leak was worse when I got it back, so not…read moresure if they even did the work. The motor has not even been wiped off and did not look like it had even been taken apart. I suspect they just filled the fluid and moved on. I called about it, and they admitted they did not check if the repair had been successful because they were too busy. They had my mower for three weeks and I am back to square one, minus some money. This company does a large volume of work and they are shorthanded; go elsewhere if you don't want to waste your time and money.

I've rented a variety of equipment from Rental World. The staff is helpful and good at recommending…read morethe appropriate equipment for your project. One weekend, I rented a plate compactor. I tested it before leaving the store and it worked fine. Of course, when I went to use it at home, it didn't start. I called Rental World and less than 15 minutes later a truck pulled up with another plate compactor -- I couldn't believe how quickly they responded. I've compared prices and selection with Home Depot's rentals and typically end up renting from Rental World. I wish they were open on Sunday. If you want rent something for a weekend-long project, you'll need to rent it for the entire weekend and then return it Monday morning.

I had a good experience here bringing in a piece of equipment for recall repair. The repaired…read moreitem was delivered as and when promised and front office staff was polite and ok to deal with

Review of Norris Sales Company…read more I am so disappointed in the juxtasposition of how this company advertises itself and how it and it's staff actually operate. The first day that the lift was dropped off I was told it was the oldest one that they had in stock. On a month rental, I was charged a damage waiver fee along with having to provide my own inland marine insurance, which essentially covers damages. When presented with the inquiry I was told that it's company policy. This is a cost that I took on instead of forwarding it to my client. During the first hour of operating the lift it shut off on me while I was alone, 50 feet in the air, and the cage tilted itself. The lift was then switched out, the next day, costing me a day's worth of work. The cage on the newly replaced lift would not swivel so a mechanic had to come out and service it, costing me more man hours on the job. A few days later the alternator on the lift began failing and we lost a total of 3 days in time due to it not working, servicing hours, and a swap out. I was told that they were down a guy, regarding mechanics and that I'd have to wait for it to be serviced and changed out. Mechanic showed up the first time to switch it out and never brought a key to start the machine. The most recent lift that they gave us ran out of gas after only a week of use and we were told that we had to provide our own fuel service. I would think that a 40 gallon diesel tank could handle being ran, on and off, for more than 7, eight hour days. If it were allegedly full when it was given to us. After being behind on the job (of which would have been finished within the 28 day rental) due to these problems: I had to request that the lift be rented for another month because they only charge by the week or the month. I was given a quote for $3600 over the phone then billed for $4,440.00. When I inquired about the cost I was told that the quote didn't include damage waiver fees, taxes, etc... When it's all said and done: contractors should rely on their vendors to, partner with them on projects. Not make them look bad to clients and cost them time and money. Though it may take a little more footwork on your end, I'd go elsewhere for your rental needs. It may even cost a little more upfront but in the long run it won't cut into your bottom line. These guys are going to do whatever they can to squeeze more money out of you with no remorse nor concern for future business. Giving you lifts that don't have a full tank then charging you to refill it upon returning the equipment etc....

Guys are experienced and knowledgeable. Equipment is generally well maintained and organized…read more Pickup and drop off was quite easy.

Easy to rent and return. You can pickup on Saturday and return on Monday for one day rentalread more

I had a " heating and Ac tune up " this past spring. The tech said your coolant is a little low…read more Well if this is a tune up,why didn't he add more Freon. I'll tell you why,they just wanna get their foot in the door to sell you a new system. They even mailed me a quote that I didn't ask for. Check out this video before you even consider getting a fake tune up for your heating and Ac unit. https://youtu.be/JqNsEzb__qs?si=CXV9s9IY-6uqG9xr

They installed our Heater, A/c and Generator 4 years ago, and have been servicing them until now. I…read morecalled for the annual generator service 2 months ago, and hadn't heard from them. Called again last week, and they were going to call me back. No call. I called today and got the owner, Joe, who gave me attitude. I blew up. If you need heater, A/c, or generator service, find somebody else. Wallace is not our choice any more.

these guys are professionals and courteous. They are smart…read moreand emergent. as well. the crew is clean and smell fresh as to other in the industry that have a funky smell as well

Grandsons did my move for me on April 1st and I could not be happier with how the move went. We all…read moreknow how stressful moving can be, but Grandsons made my move easy as can be. They were on time, worked fast and efficientl. Not an ounce of damage to anythin. I changed my mind on a piece of furniture last minute and they very graciously dropped at Goodwill for me. I was able to do all the extra running around I needed to do without worry. Amazing young men and I highly recommend Grandsons!!