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    Lawn and Golf Supply

    Lawn and Golf Supply

    3.0
    (2 reviews)

    I called this company to have my mower serviced. I was very thankful for the prompt pickup and…read moreservice I initially received over the phone. However things went significantly dow. Hill from there. Over the course of 6 weeks now (yes I still do not have my mower back) I've been given Wrong information on top of false promises of a follow up calls. After 3 initial calls of diagnoses, false time lines and an overall lack of communication spanning over a month... I called in yet again. To be told the mower was mis-diagnosed from the beginning and now they had to order different parts and were "still working on it" upon this call, which was now 6 weeks in. I got no apology, no sense or remorse or effort to prioritize this now in any capacity.... Until I completely called him out for all of this. 6 weeks total. 4+ phone calls almost all of which has been lies or false information with a complete lack of follow up or apology. So then I ask what's the time frame to resolve this. "Well depends on when the part comes in" When will the part be in "Well I don't really know hopefully this week" It's 2024 guys. We have tracking and you order these parts for mowers on a regular basis. You should know a time frame / estimate. So now. I wait. In a response for when parts come in. Not knowing what's actually being done, what I'm expected to pay or when it'll be done. Needless to say. 100000% will never come here again and you shouldn't either.

    While working in the area I had a small equipment malfunction and needed a repair. I stopped into…read moreLawn and Golf supply for the first time ever and was not disappointed. The owner Ken and the service manager John could not have been more helpful. Extremely pleasant and willing to go the extra mile. They got me back on my way quickly and I was extremely pleased with their service.

    Independence Propane

    Independence Propane

    5.0
    (6 reviews)

    Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

    I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

    Total Rental - machinerental - Updated August 2026

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