DO NOT RENT from this place. I rented a chainsaw this past Friday, much to my surprise when I went to use it Saturday afternoon the saw was so dull it was absolutely unusable. I called into the store on Saturday afternoon and got no answer, so decided to wait until Monday (my scheduled return date) to deal with it. As I was a repeat customer to this point and had a good standing account I figured it would not be an issue. When I returned the saw with the gas still full and the can they provided me untouched I explained the situation. The main guy who works the counter, mid 40's spikey black hair became irate, accused me of lying and did nothing to try to ease / resolve the situation. I explained to him I intended on renting a chipper later in the month and how I rented a lift the week before and that over a $150 rental he should really offer a credit to my account, unfortunately he did not agree. I explained that over that small amount he would be losing a customer to which he told me to get out of his store and that I am not allowed to rent again. This is an unreal experience of a professional business. read more