I've consistently had great experiences at Massage Envy. I have been a member for the past 3 years,…read moreand I've tried a variety of services with different staff members, and honestly they have all been fantastic especially for the price! The front desk staff is ALWAYS welcoming and helpful -- like I actually feel like they care about me when I come in. And the space itself is quiet, calm, and relaxing. Definitely not a fancy spa, but good enough. Booking appointments is easy, and I really appreciate how simple it is to reschedule when needed. The massage therapists and estheticians I've seen have all been professional, skilled, and genuinely kind. I've had great massages, facials, eyebrow waxes, I've tried lots of different add-ons, all great ! Overall, it's a dependable, high-quality experience every time. I can't say enough good things! Really grateful to have this business in Moraga.

Raina was recommended to me to go for a facial. As a mature woman, my skin goals are to achieve a…read moremore even complexion and smooth skin. Raina has recommended oxygenating treatments and peels for my skin and I noticed a difference after each service. Raina is very knowledgeable and i love her soft approach to recommending treatments and products for home care, her gentle technique is very relaxing. She is professional and very friendly and creates a relaxing environment. I have already pre-booked my monthly appointments and can't wait to go back!

No frills and not particularly well decorated but clean and incredible deep tissue massages by…read moreLulu, Laura, and XiXi. Easy parking in the front. This is NOT the place to go for a girls spa day (no robes, slippers, spa water, or zen ambiance) but if you want an amazing deep tissue at an unbeatable price, check this place out.

I called and made an appointment, showed up a few minutes early and as I was being led to a room I…read morewas asked if I wanted to pay up front. I have been coming here off and on for a while and that had never happened--it tends to be a red flag in massage parlors. I said no thanks and said that I always paid afterwards. Shown into a room, got undressed, got on the table and lay there for 15 minutes. No idea whether my non-interest in paying up front led to this but who knows. In any case, I had enough additional time to get up, get dressed and leave, thinking about all the other things I could have done with the hour I just wasted.

April was really good. I had a deep tissue massage. She worked out all the kinks really good…read morerelaxing.

Maya was really great, helped me loosen up all the places that I really needed. The place overall…read moreis really clean and relaxing.

Apple and Aya are life savers. I have been coming here for years, and I always leave feeling more…read morerelaxed, grounded, and a little bit taller. Highly recommend.

Thank you so much Mickey for an amazing massage- you're an angel and are amazing at what you do …read more This was the best massage I've ever had . She got out all of my knots in my back and shoulders . I can't wait to come back !

My wife went to this spa and came back very happy!…read more It saves me the trouble of doing finding time to do it myself The results are very good, relaxed wife is a relaxed life

Came here recently for a massage with one of my close girlfriend. She surprised me with a massage…read morefor my birthday. They were able to accommodate us for 2x - 1 hour massages. However, they didn't have enough single rooms so they put us in one of those double bed rooms which was fine. I didn't catch my masseuse name but she was amazing. I haven't had a full body massage in a long time so it was really relaxing but still had good pressure. Overall would come back again!

OMG. What a blissful experience. I received a gift certificate at Christmas for a 90 minute…read moremassage, and I couldn't be more happy! Kelly has strong intuitive hands, and really taps into the spaces that need extra work. Her space is quiet and serene. My new favorite massage therapist! I'll be booking another appointment soon!

Massage is about easing someone's pain and no one better than Kelly to do that…read more I've been a client for the past 13 years and and won't go anywhere else. In my first visit I noticed how passionate she was about her profession which gave me the confidence to relax under her care. Thanks Kelly! RRyan

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

I am a fan of Thai massage and have used many services over the years. This place is among the best…read moreI have gone to! The masseuse was able to tackle many of the stubborn knots on my back and effectively correct my posture! Will come back

I've had many Thai massages over the years in multiple cities I've lived in and also in Bangkok,…read morebut this place is my favorite of them all. I go to Kim and she is very strong and super skilled. Everyone is very nice, including her sister who works the front desk. I highly recommend this place.

I have been here at least 10 times with my husband. He does the 1 hour full foot massage and I do…read morethe first 30 foot massage sitting next to him and then go into private room for 30 minute full massage. $70 for the hour. It is a very nice relaxing experience. Great to go mid week during the day when they're not busy. Lisa did amazing job and got all the knots out of my neck. I've had Angela before and she is very good too. Great service and very friendly. Give you mints and water bottle at the end. I recommend this spa!

Do not recommend. Very uncomfortable experience. Did not feel relaxed at all and loud voices on…read moreother side of thin wall.