I took my car in for an oil change. The service mgr got in the car to drive it inside and had the…read moreremote door opener in his pocket. As he pulled in the door came down on my car and did some pretty serious damage to the roof and trunk. Their body shop was pretty backed up. They said they were 90 days out. They agreed to just buy my car outright for pretty close to retail. ( who knows what that number is in todays car market? ) Unfortunate but things happen. I was pleased with the way they handled the situation. The whole mishap was resolved in a week. I was able to replace the car with a new Lexus via a cash purchase from another dealer over the phone without the hassle of negotiating a trade. Thanks Kevin, this could have turned out much worse for me.

My family has bought many cars from Kevin Wittrock and his team. The commitment to the customer is…read more#1. Everyone goes above and beyond. You will not be disappointed.

They did a quick oil change for me and I was in and out within 15 minutes. Great people too.read more

Traveling from Reno two Gray Iowa I noticed that a headlight was out on my 2011 Silverado Chevy…read more When I went to the dealership to change my headlight. The service manger jump right on it and and I was on the road within the hour,great job from employees in the service department.

I came into Champion Ford in a pinch as I am not from town and my car broke down coming into…read moreCarroll. As far as first impressions go the gentlemen at the service desk were fantastic help. They were not able to get me in the same day, as expected, and got me scheduled 4 days out. I was stuck in town and frustrated when I was called about a cancelation the next day. They got me in and fixed up the same day, the day after I set my appointment, and 3 days ahead of schedule. I could tell it was a scramble to make that happen but was very grateful for the courtesy shown to someone they would probably never see again. Thank you, Champion Ford.

Ownership lacks integrity. Employees are treated as commodities, which becomes apparent in customer…read moreinteraction.