Staff was short to disrespectful to war veterans, staff tried to force people to play phone tag or…read moreuse secured messaging when the IT department doesn't support main stream computers like Mac OS. The doctor office expected me to find my specialist doctors and do all the grunt work when it is their job to be medical professionals. If your toxic attitude prevents are or harms patients it's a hypo-critic oath violation. All Veteran's should avoid this entire clinic . What can they do better well don't be toxic and lazy and follow your oath to cause no harm to patients!

Firstly, I want to thank every nurse and the providing doctor that assisted in my care today!!!…read moreI highly recommend this particular facility to anyone in need of care. Words cannot express how well my ER visit went today. Thank you all so much! I was at this location this afternoon for a work related injury. I cannot remember the name of the ER in-take nurse but she was so helpful, kind, empathetic, and knowledgeable. She did a fantastic job of getting me checked in and seen right away. Then I met Dr. Erin MacDonald Owens, she was friendly, caring, and listened to my concerns. She acted accordingly and facilitated my needs with Radiographs, oral medications given in hospital and prescriptions sent to my most convenient pharmacy. I then met the sweetest nurse, I apologize that I forgot her name! She helped me with all paperwork and assisted me in finding the correct information on my paperwork that I arrived with from my place of business. She was the best; so nice, very caring and stayed with me until I fully understood everything going on. She did not leave me until I had all questions answered. Thank you, to an amazing female nurse that comforted an anxious patient. Then I met Paul, he came in and performed radiographs of my Left elbow/forearm. He had the greatest personality, he even allowed me to joke about my veterinary career field. He was so gentle, funny, and put my mind at ease so I could continue with Dr. Owens's orders. After some time I met Brooke, whom fitted me with a sling to help comfort my injured arm. She made me laugh and is clearly very experienced in her field of medicine. I want to say thank you to the amazing team of nurses and Dr. You all greatly contributed to easing my mind and understand today's course of action.

I've been a patient here for almost a decade, long before it was sold to Valora. I hadn't…read moreexperienced most of the complaints other people made after they were bought out until today. I had made my routine appointment a year ago with Robyn. At the time, I was told my regular NP was no longer going to be working there so I went with Robyn. NUMEROUS reminder and check in emails and texts later, I show up at my appointment only to learn Robyn quit and my appointment was never cancelled. How does that get screwed up that badly?? Bloody idiots. I'm finding a new primary care and recommend you do the same. There's a reason why all the old providers quit. Take it as a sign.

Dr. Friedman is great but the hospital front desk staff aren't. They try to overcharge you if you…read morearen't careful. Customer service is a huge opportunity for this facility. Dr. Friedman is very empathetic and deeply cares for his patients.

GREAT experience. I have been looking for a family physician for a long time. Someone who will…read moretalk with me and discuss my medical concerns, not just run me through a cattle call. Dr O is amazing. Also, this isn't owned by a corporation where they cycle a new doctor through each month. I'm looking forward to making this my permanent physician!

Love my doctor She…read morelistens to me. Do not rush with me.I I don't have to sit along time to see her. Everyone is so nice there. Would recommend to everyone looking for a good Doctor.

ER was great! Stay in hospital was very disappointing. Lacking in almost all respects. Seemed short…read morestaffed. I was left for 5 or 6 hours without seeing anyone. My daily meds were forgotten. Many other things were sub-par.

Dr. Palacios is the best doctor in all the Northwest and Northeast. I will travel as far as I need…read moreto in order to see him. I am so glad I have finally, after 5 months, found his new office.

I was visiting family in Celina when I slept wrong and put a kink in my upper back. I wasn't sure…read moreif I'd be able to wait it out so I looked around to get adjusted. (I have a 2 yo to care for so I couldn't be out of commission) Woodlands Chiropractic popped up in-network and high reviews so I called and left a message. By 2:30 I received a call back and was able to get an appt within the hour. The receptionist was as sweet in-person as she was on the phone . As I waited to be seen I was able to hear other clients walk in and she knew each one by name. Felt like home! Go in to meet with the doc and was very pleased. Friendly and listened to my pain areas. Little twist here...twist there....next morning woke up feeling great!! He rec I come back the next day for one more visit and I'm glad i did. I left feeling even better than that morning. My back and shoulder hasn't bothered me since and it's been a week since my visit. Thanks Doc!!

Dr. Fabacher is very caring, and I am so glad to have found this establishment!! He truly cares…read moreabout his patients and so does his staff! He incorporates physically therapy with the adjustments. I was skeptical and even a little scared of the adjustments to my spine, but he made me confident and assured. Now I cannot believe I went so long before making an appointment to see him!

Great office with a professional and caring team. The wait times are minimal, and the care is…read moretop-notch. I feel very capable and well-informed about my health every time I leave an appointment here.

Tremendous staff. Very caring and professional. I've been coming here for years and I wouldn't go…read moreanywhere else.

Crap crap crap. Just don't. They will draw your blood - copay. Then when the results are in they…read morewant you to come back in and pay another copay just to find out your results. They can't seem to keep any employees. Not even a PhD there. Just FNP's. Unless you need a neurologist - at your family doctor. Weird. That's not my biggest issue though. It's the racket they are running on simply getting your test/imaging results and having to make multiple copays. Oh and the whole Botox beauty spa thing is overrated and over priced.

Long waits and doctors don't seem knowledgeable. I don't recommend unless you don't have anywhere…read moreelse to go.

I've been a patient at this doctor's office for many years, even before they moved to their current…read morelocation. I trusted the doctor and appreciated their care. However, after being healthy for three years and not needing to visit, I was surprised and disappointed to learn that they had canceled me as a patient. I now have to re-establish myself as a new patient, which comes with additional costs. They still have all my charts and history, so it was hard to understand why this was necessary. They told me that is the standard practice across the industry, but this affirms that healthcare providers are only in it for the money now, not customer service or patient care. I'm deeply saddened to know that this practice is more focused on squeezing every dollar out of you than on the health and long-term care of their patients.

I had been looking for a doctor's office that was close to my home, and I found the Family Medicine…read morePlus office was in-network in my insurance and accepting new patients. I had my routine annual physical done, then some time later I came in because I suspected that I was having a gout flare up, but that had never been diagnosed. The office ran a blood test to test for uric acid, based on which I was diagnosed with gout prescribed a couple of medications. I never had a good feeling while visiting the office -- the staff felt brusque at best, so I decided to switch my PCP to a doctor that a friend recommended. Then more than a year ago, I receive letters in the mail claiming that I had a balance from a doctor's visit. The name of the patient was not me, nor my wife, but had my same last name. I had already discontinued going to Family Medicine Plus for over 2 years. I was forced to call the office to find out why they were sending the bill to the wrong party. The office manager claimed that it would be fixed, however, I received additional mail attempting to claim the balance, and I was forced to call once again. Then, this morning, I received another call from a random number in California claiming that I had a balance from a visit in May. So, I had to call again. The office manager claimed that no one was attached to my account and that I had no balance. I wanted to know why I'm still getting these calls and wanted to make sure that no damage was being done to my credit. She insisted that everything had been fixed, and said she would loop in Dr. Hastings, before abruptly hanging up. I waited 5 minutes before writing this review, but the staff and this office acts as if doing their job (for which they are paid) is akin to doing you a favor.

Highly recommend this awesome husband and wife team!!! Great service , extremely caring, and really…read moreputs their patients first. Both my elderly parents see them and myself!!

From the owner: Zidon Internal Medicine offers comprehensive medical care for adults in and around Prosper, Texas…read more Uchenna Ozuah MD, Obianamma Ozuah, DNP, and the internal medicine specialists work together to provide distinguished, superior service and high-quality medical care to all patients.  As a primary care practice, Zidon Internal Medicine focuses on long-term health and wellness, and the providers take an integrative, holistic, and conservative approach to medical care.  They offer a variety of preventive care services, including annual physicals, employment physicals, and women's wellness exams. Immigration physical exams to meet the requirements of U.S. Citizenship and Immigration Services (USCIS) are also available. The practice makes appointments for sick visits available in-office and through a virtual online platform to address acute illnesses. The providers perform COVID-19 tests, flu tests, and other diagnostic services to provide patients with a fast, accurate diagnosis.  The team also offers vaccinations against contagious diseases like measles and hepatitis.  Office procedures like joint injections and electrocardiograms (EKGs) are available in-office at Zidon Internal Medicine, so patients won't have to travel anywhere else for testing.  The providers also have extensive experience helping people overcome an addiction to opioids through their opioid replacement therapy program. ...

I would like to sincerely thank the two nurses and the doctor who worked last night…read more My daughter was having serious breathing difficulties, and they did everything possible to help her breathe better. Their care, professionalism, and calm attitude meant so much to us during a very stressful night. You could truly feel that they cared. I am deeply grateful to you and thankful to God for people like you with such kind hearts and golden hands. Thank you for what you do.

On 4/19 I made the POOR decision to trust this urgent care with my 3 WEEK OLD.. My baby presented a…read morerash and a low body temperature so we made the decision that he needed to be seen. We arrived and were taken back to have my babies vitals taken. When we got in the room there was 2 nurses, one asking questions about the baby and one taking vitals. The nurse asking questions left and the nurse taking my poor babies rectal temperature proceeded to insert the ENTIRE probe thermometer (NOT an at home thermometer) in my child all the way to the base. At the time I was in absolute shock but being that i'm a first time mother I didn't question her, I just made a face to my mother and the babies father who thank god we're in the room with me. The nurse then immediately walked out after taking the temperature. I then started asking questions, trying to comprehend what I had just watched and experienced. I knew in my gut and was very concerned that what had just happened was not appropriate for a newborn. The doctor then comes in and asks about my babies low body temperature and asks how we were taking the temperature at home. Before I answered him I said "well let me ask you a question.. how far should the thermometer be insert-" and he quickly cut me off. He then states that the nurse had "already told him". My mom had then asked him "well what did she tell you?". He rudely follows that with saying that the nurse already told him that I made a "crazy face" at her while she was taking his temperature. I then said "I sure did, because she inserted the entire thermometer probe up my child?"... then he laughs says hold on and walks out of the room. He came back with a AT HOME thermometer and tried to say that we should only inserting an inch ect. Every time what the nurse did got brought up he changed the subject and dismissed our concerns. He proceeded to check out my child's rash and then says he needs to speak with the ER dr. He goes and makes a call and when he came back he asked questions about who my pediatrician was.. rolled his eyes.. asked about certain vaccines.. rolled his eyes and his entire demeanor changed. He was extremely unprofessional, arrogant, rude and now asking me (mother) questions that felt unrelated and uncomfortable. Once he heard who my pediatrician was adamant we go to the ER.. prior to this conversation he made it seem non emergent and optional. At this point i'm extremely upset and just want what is best for my baby, so if that is going to the ER thats absolutely fine. He goes to get the order form and as he is outside our door he tells multiple people in a group "She said you stuck the thermometer 5 inches up his butt!" and they all started laughing hysterically. He then said "Then she said you picked up the baby and spun him around the room" they then all laughed again.. as if the situation, harm, bullying, and unprofessionalism towards a concerned mother and a defenseless 3 week old baby was the funniest thing they have ever heard. Sickening. Dr Atkins then came back in with a huge smile on his face and that's when I told him that we can hear everything he just said and I questioned what is funny about this situation. He LAUGHED and said he just had to tell them what was going on. Dr Atkins made JOKES about a situation that I voiced I was concerned about complications that put my baby's health at risk. At this point I am crying. I take the order form and with a smile on his face he says "yall have a good night". When we left the room there was not a nurse in sight. Insanely dismissive behavior and traumatizing all around. I feel so bad for any kids lives in the hands of these people. Once we arrived at the ER, I was told that rectal temperatures in newborns are typically taken at about 1/2 inch to 1 inch, which increased my concern about how my baby's temperature had been taken earlier. We were advised to monitor for signs of complications by the ER Dr