I'm very grateful for Dr. Hastings and his staff. He is very thorough and listens. The staff is…read morekind and helpful. They offer a 7Health membership which acts as insurance in their office for those who don't have insurance. They overall want to help people and it shows!

I'm grateful that Dr Hastings stopped taking our insurance. I went to another Dr and they…read morediscovered a serious medical concern based on my bloodwork. I had the same results while visiting Dr Hasting and he never mentioned it. He switched "billing" multiple times while I was with him and glad it finally forced me to move to a new primary.

After seeing several providers who dismissed my concerns and seemed more focused on my size than…read moreactually listening to me, I was beginning to feel hopeless. Every symptom I mentioned was brushed off or attributed to my weight, even though many of these health issues have been present since I was much smaller. I was recommended to Hannah by a family member, and I'm so grateful I took their advice. From the very beginning, Hannah treated me with respect and compassion. She genuinely listened, made me feel heard, and never made assumptions about my body or my health. She took a thoughtful, measured approach to my care--never pushing unnecessary medications and always making sure I was comfortable with the plan moving forward. It was such a relief to finally be seen by someone who treats the whole person, not just numbers on a chart. I truly appreciate the care Hannah provides and would recommend her to anyone looking for a provider who listens, respects, and advocates for their patients.

It is very difficult to get an appointment with Dr. Morkos. As many people as they have working…read morethere, you would think they would answer their phones. Most of the time they do not answer their phones nor do they return phone calls in a timely manner. I don't understand how a doctors office does not answer their phones! I would avoid this practice, if you need to get an appointment immediately or need to speak to someone.

I had a very disappointing experience with the billing and review process at Baylor Scott & White…read morePrimary Care - McKinney. I scheduled what was supposed to be a preventive wellness visit as a self-pay patient. During the appointment, I was not informed that discussing routine or ongoing health topics would convert the visit into a separately billable "dual visit" with additional charges. There was no advance notice, no cost disclosure, and no opportunity to decline those added services. What makes this more frustrating is that the so-called "ongoing condition discussion" they later cited was limited to the doctor briefly asking -- as I was getting up to leave -- whether I needed any prescription refills. That was the extent of it. There was no separate evaluation, no new complaint, and no dedicated problem-focused exam. After receiving the bill, I filed a formal complaint. The organization stated they conducted not one but two "comprehensive reviews," yet at no point did anyone contact me to ask what actually occurred during the visit. Their investigation relied entirely on internal documentation and staff input, without speaking to the patient involved. They acknowledged this but said patient interviews are not standard for billing reviews -- which is concerning when the dispute centers on what was actually communicated to the patient. Both reviews concluded the charges were appropriate and declared the matter closed, without addressing the core issue of disclosure and consent for additional self-pay charges. My takeaway is that this may not be limited to self-pay patients -- it was only caught in my case because, as a self-pay patient, I carefully reviewed the itemized bill. Many patients with insurance may never see or question how a visit was coded or billed. Greater upfront transparency about when a preventive visit becomes separately billable would prevent situations like this. I'm sharing this so other patients can go in better informed than I was.

My regular GP, which I had gone to for many years went into private practice, and was no longer…read moreable to take my insurance. Broke my heart as he was fantastic. I started using his associate whom I never really cared for. But after a couple of visits, I did come to feel comfortable with him and realized he was a really good doctor. We'll after about a year he moved away, and so my search for another GP was on again. It worked out well though as I ended up moving myself. I did a lot of research and decided to give Dr Washburn a try. Yes he is quiet, and doesn't trade jokes with you, but I would rather have a doctor that concentrates on me and my medical needs and not ask me how my cousin Eddie is doing or ask me if I saw the football game last night. Dr Washburn listens to you, let's you do the talking, and doesn't interrupt you . It's a busy office, but I've never felt rushed there, and he's not there to judge you. He listens and suggests what would work best for your situation medically and personally. And he has always fit me in when he can, sometimes same day, if I have an unexpected situation come up. He cares about you as a person and not a number or a bother. And the front desk and office staff are great.

I had my first appointment and had a great experience with the staff and Dr. Pastorek. There was no…read morewait time, I was seen right away, got all my questions answered and concerns addressed, and found everybody to be friendly and helpful.

My wife and I were pleased with the service and then Dr. Pastorek and the business office totally…read moredropped the ball, destroying my confidence. My wife and I were each charged $248, $496 total when Dr. Pastorek did not show for our appointment. I called and I was told our bill would be adjusted. Well, our bill was never adjusted and my wife and I were sent to collections. It appears Dr. Pastorek's wife has recently joined his team. Hopefully one of the 2 follow yelp and will assist me in getting this fixed or I will file a claim with the BBB. Folks, this is not Covid related, happened back in Nov 2019. Until Pure Medicine can assure its patients that it can greatly improve it business office, stay away!

Was amazing service and experience overall, very kind and sweet care when it came to explaining…read moreeverything and being understanding, very helpful and had get care with my comfort ability and keeping me in the loop of everything with my case. Definitely recommend

This is absolutely my favorite ER ! The nurses and doctors are beyond sweet and helpful. We went…read morewhen my husband got into a wreck and i absolutely messed up the paperwork, thankfully the sweet sweet nurses helped me through it in the most understand way !! HIGH Recommend!!

Kim Wolf is compassionate and supportive in my healing process. The staff if very kind and…read moreefficient. I am glad I have found a place I can trust and feel good scheduling my appointments with.

Great service! They are the best! Will continue to use! They are great! They are great!read more

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

I had an excellent experience at The Well Integrative Medicine with Dr Proctor! It was my very…read morefirst time getting an IV and he helped to make the process smooth and stress free. The whole time I was in the office I was treated with quality care and respect, and Dr Proctor made sure to inform me very well throughout the entire treatment. Following the treatment I felt much better and I would definitely do it again! I appreciate the whole team very much and I'm thankful to have received amazing care right here in Wimberley! Dr Proctor is the best!

Great office team, welcoming waiting area and professional staff. Love the care provided from…read morehaving blood work done to a visit with one of the doctors.

Baylor is one of the best hospitals I've experienced in Texas. My husband had a heart transplant…read moretwo years ago and he's doing wonderful.