Bad services, They made me wait for a long time, and nobody care to update me or apologize for the long waiting time. The providers are great and very professional it's just the staff at the front desk seem like they don't care. No apology for the long waiting time, not even an explanation. I am not coming back to this place. read more

I get great service every time here! Courteous, friendly and professional. I started out coming with my sister for her B12 shots, and now I'm a customer as well. read more

Elizabeth Hurley is amazing She made me feel so comfortable during my lip injections. She let me know what was coming up and knew when to give me a break. I trust her to give me what looks best for me! read more

Mallory and Lauren have been helping me with my facial care needs. They are awesome and well educated. They don't force you to buy expensive products, but they educate you on what ingredients you should be using to prevent aging or acne or whatever. read more

My friend recommended me to come here and I'm so glad I came here. They are very attentive and listen to my needs. I will be coming here for all of my treatments. read more

I love Total Med Solutions! They really know how to take care of their clients. I love all the information that I can get from them with just a quick phone call too. My appointments have always been extremely pleasant and I'm so glad I found this facility! The staff is so friendly and very diligent about meeting my needs. I recommend Total Med Solutions to everyone! read more

Mallory did an amazing job with my Jessner Peel, so satisfied with the results, she also does my laser hair removal. Deff my go to!

Zero..... Front desk service very bad and no professional. I wait 2 moths to get a appointment and they just "forgot" it . I bought a livingsocial coupon that they did not honor it. Do not trash you time and money there. read more

I was kind of skeptical in the beginning, but after being there and having everything explained to me, I felt at ease by the time I left. Brooke was very efficient at getting me checked in. Scott did an amazing job at explaining everything and answering all my questions. Melanie, PA, followed up after Scott, going over everything. At checkout, Arlin did a wonderful job. Everyone was very professional, and the place is very clean. Definitely recommend Total Med Solutions. read more

The staff here is really diverse and they are all awesome in their own way. I'm usually in a rush to come in for my B12 shot during work hours and they're always able to get me in and out of there. They're really patient with my endless questions and do a good job of making it a place I feel comfortable to ask questions and am not rushed. That's really important to me, esp when you're doing something painful like laser hair removal or shots! read more

If you're looking for someone super talented, Elizabeth does amazing work! She did lip injections and Botox on me, and she made my session a great first experience. It has been a week since my appointment, and I couldn't be more pleased with my results. She's super personable, and is truly good at what she does. I received nothing but the best care, and cannot wait for my next session with Liz! read more

Just to reiterate, I didn't go to the Dallas location, I went to the Plano location. I apologize for entering my bad experience review at the Dallas location. My issue has been resolved with the Plano location. read more

I really love the staff at Total Med Solutions. I love the services they offer and the personal attention to me, as a woman - not as just $$ to be made. They really care about what is important to me! read more

I love Oriana, she does fantastic work and is super sweet. She was really flexible and worked with my schedule and traffic

The BOTOX was definitely watered down. I have been getting BOTOX for several years and decided while in town to try oral Med Solutions because of all the great reviews but was TOTALLY disappointed after paying full price for BOTOX that never peaked and disappeared within a month. read more

I'd give zero stars if I could. This place is shady! They owe me almost $1800 in refunds that the CEO has promised me for 4 weeks and it hasn't happened after weekly phone calls, so obviously I'm being lied to. They didn't tell me my laser hair technician quit, so I had some random girl do it (Linzi) and she burned my vagina. I had my doctor examine the burns, write a doctor's note and a topical prescription. I met with Melanie, the spa manager, and the girl who burned me, and Melanie was so condescending to me and asked me to drop my pants in front of everyone to see the burns on my private areas. I refused and told them I'm uncomfortable with that, and handed her the doctors note. She acted like it wasn't good enough and asked to see pictures of my vagina. I again refused. Melanie also violated HIPAA laws by calling my doctor TWICE asking for more information about my visit WITHOUT my medical consent. I was very nice to everyone and clearly conveyed that I didn't want any trouble and all I wanted was my money back on the unused packages I bought. I would stay far, far away from this place. They treated me terribly and I had been going there for almost 4 years until both my injector and laser hair technician left. I will be reporting this business to the BBB if I don't receive the refund they promised me by the end of the week. read more

Great team of people here!! Scheduling is smooth, check in is quick, hardly any wait time and Lauren is flawless!! I've lived in several states and had to find Botox people each time. Lauren is the best! She's an artist. There's no uncomfortable pressure to buy more than you need. She's honest and her work is perfection!! read more

Elizabeth is THE best! She is so knowledgeable about the treatments available and always willing to give honest recommendations without being pushy or suggesting I spend more than I have budgeted for. If you are a first-timer or nervous about injections at all, her kindness will put you at ease. Most importantly, you'll be thrilled with the result! As for the office staff, they are all very friendly and so accommodating when it comes to scheduling appointments, even on short notice. Nothing but the best things to say about this clinic! read more

I just completed my first 6 sessions of laser hair removal with Christen Summers- she was AMAZING! Very thorough and informative about the process. I LOVE the laser they use here which is SO important and Christen is extremely professional, such a doll and makes you feel very comfortable! I recently had the PRP Microneedling treatment aka "vampire facial" to help my Melasma and pigmentation/ sun damage. It was totally pain free and Christen did the best job ever. My redness went away in 24 hours! Christen S was very meticulous and post 24 hours I saw results. I will for sure go back to Christen for another session of microneedling with PRP in about 5 weeks. Can't say enough good things about this & I highly recommend Christen for everything!!!! read more

Amazing as always! Wouldn't trust anyone else with my face. The staff is amazing! Elizabeth is amazing! She is a gangster injector! Not only that everytime I leave Total Med Solutions I leave feeling warm and fuzzy inside! This is my happy place!!!!! read more

Love this place! Very friendly staff. I go to the Dallas location and Elizabeth is awesome! Her work is amazing and she's super sweet and personable. She really is the best! read more

Everyone is very welcoming and professional here! I've been twice so far and had great experiences both times.

Felt the need to warn other potential clients before they come here. I haven't been back here since before quarantine but I have two sisters, my mother and my ex-mother in law and ex-sister in law that I have all referred to Total Med Dallas. My sister recently came in and shared a horrible experience with me so I felt the need to share. My experience was pleasant for a couple of months, every time I came in a young light brown haired girl greeted me, always very polite, helpful and even remembered all of my family members who came in. The first time I came in I believe I saw Melanie before my appointment and she seemed to be a little to opinionated-even for a Nurse. I could tell what her beliefs were by the way she reacted to my answers. No I'm not married, yes I'm sexually active- big deal. I was wildly uncomfortable. Then I saw the esthetician don't remember her name, something I've never heard before, no red flags at first, but I was asking a lot of questions which I didn't think was a big deal but apparently it was since I overheard her talking behind my back to another older Hispanic woman that worked at the front desk as well. And they were laughing! What is this, high school? I am almost 40 I don't need that. Young lady at checkout with black long hair and super cute nails was always so nice. Made me feel a little better about the whole experience. My sister came back a little while ago and none of our family or friends will be coming back. Older medical assistant is completely inattentive and R-U-D-E. She informed me that both the check in and check out girl we liked are gone (good for them) and the new front desk girl was on her phone and chatting with the MA's that my sister sees every time she comes in for a shot. Didn't even greet her. The turnover at this joint is crazy. Seems like they don't care to keep the ones who are actually doing a good job. My family and I will not be back. read more

I have been going here for several years and they always have good deals on Groupon. I have been to several other places in the past and this is place offers the best deals. Great and professional service from my aesthetician is a plus! read more

Coming all the way from Houston, Texas my best friend and I decided to give total med solutions a try. Today we got our lips filled by Lauren and she was amazing! I used one syringe of Juvederm which was on sale for $389 (awesome price) this was my first time getting fillers and I have pretty small lips so I was surprised that she was able to give me that much volume while still maintaining a natural look. I am so ready to come back for my next appointment. Little to no pain & super quick procedure. I recommend this place 100% read more

I'm conflicted because Christine my tech is so friendly, quick and good that I would give TMS 5 stars but my recent experience with the front desk, I would give 1 star. The manager Dwayne, tried to make it better and was very nice to me after my experience. The episode made me come out of character and I did not like that along with what occurred. Even though I have prepaid for multiple services, I probably will not be going back. read more

I've been coming to this location for a few years and they're always so welcoming and very attentive every time. Elizabeth is so nice and always makes me feel comfortable. She does an amazing job! My lips always look great! Thank you. read more

As a follow up to my previous negative review for the Plano location of Total Med Solutions. I wrote a letter to the President and Owner, George Thompson at 5pm on a Thursday evening, He personally called me before 9am the next day (Friday). George was personable and apologetic once I shared what happened in his office the day I tried to use his business. He asked me to consider coming back and trying a different service of which I did. Today I visited the Plano location again, it was a very pleasant experience. Mark Zerrudo was the RN, BSN I met with. He was awesome! He's knowledgeable and really knows how to look at your face and make the best suggestions to help with the aging process. After having a great experience today, I will return as a regular customer to Total Med Solutions. Thank you George Thompson for being a business owner that truly cares about his customers and it shows. read more

Elizabeth Hurley was AMAZING!! Had a great experience and will def go back to her even though I live in Michigan. Def recommend. She really cares about the look you are going for in regards to lip injections. Very little pain. read more

I have been getting Botox and Restalyne here for about a year. The front desk always accommodates my schedule and gets me in as soon as possible. Susan is friendly and takes great pride in her work. My lips look perfect and my brow has the perfect lift. I love this place. The staff always makes me feel at home. I would definitely recommend Total Med Solutions. read more

Had such a great experience here and the staff is great. Matt Croslin and Scott the patient counselors were very thorough and explained everything to expect with their weight loss program. The facility was clean and the appointments were fast and easy to schedule. It's like a one stop shop for cosmetic and weight loss. read more

Great place. Professional, friendly team. Oriana is excellent!! Go visit you'll be happy you did.

If I could give zero I would. I made an appointment and had a written confirmation via email. When I showed up for my appointment the office was closed. They called me two days after and said "We are sorry we wanted to contact you to tell you we would be closed that day (St. Patricks Day) but we did not have a phone number to reach you" How do you call someone and say you were unable to contact them previously because you didnt have their number? I called three times to resolve my issue and all three was told a manager would contact me, and never did. Would not use their service if it was free. read more

I visited Total Med for lip filler and was set up with an appointment with Elizabeth - while I've had this done twice before by other places, this was the first time that someone really took an interest in what I wanted my results to look like, asked me questions that I didn't even know to ask, and gave me recommendations and explanations since I'm still kind of a newbie when it comes to this stuff. Elizabeth made me feel so comfortable and I was able to trust her judgment and skills. AND she reached out a couple days afterwards to check in on me! Now, almost a week later, I am LOVING my results and feel like I finally have a go-to girl for any injectable needs. Thank you, Elizabeth! read more

I have been going to get laser hair removal from Monica for the past few months and am fairly happy with results so far. Monica is friendly, personable, and professional. Appointments are only during day and I wish they had extended evening or weekend hours, but I manage to get an appt that is convenient for me. There a lot more services that they offer that I have not tried. read more

Watch out if you are a Hispanic client purchasing an IPL from Total Med Solutions! They might not perform the session due to your skin tone. I purchased multiple IPL sessions from Groupon. Although I had sessions at TMS previously, this time I was notified that depending on my skin tone they may or may not perform an IPL treatment. The technician classified me as having a borderline skin tone - the lightest of the Hispanic or olive tone coloring. She did not feel comfortable performing the treatment because she claimed my skin might become striped at different places. This is after I drove all the way out from Plano to Dallas for the appointment. They should tell you this in their ads and provide a skin color charts for clients to gauge if they are light enough to receive IPL at their locations. Afterwards I called a dermatologist. Their staff said they regularly treat people of all ethnic groups without complications. read more

The front desk girls are wonderful, really work with you if you have a busy schedule. Susan is amazing for weight loss and truly cares about her patients. When I see her I feel more like I am visiting a friend who cares about my wellbeing, not a nurse practitioner who is pushing products. Trish did my lip injections and she was great, she really cared that I looked my best and made me feel beautiful and sexy. She not only made my lips look great but her bedside manner made me feel beautiful. I would suggest anyone to go to the clinic. I don't think I could put my satisfaction in words. They are simply amazing! Thank you for being such a wonderful establishment and making Dallas more beautiful one patient at a time! read more

I decided to get the 6 B12-B6 shots in order to help with my anemia. The doctor said that it would help with my energy, which is why I decided to buy it in the first place through a groupon. I can tell a big difference and feel like I have more energy. In addition I have been working on eating more greens, still not consistent about eating veggies everyday and trying to remember to take a multi-vitamin daily. I would highly recommend getting these shots to get your energy levels back up! read more

When to see Elizabeth Brown for lip injections. She's amazing. Bring a photo of what you want and she gets you there! I was afraid of "duck lips," but she was very reassuring and positive about the experience and the work was amazing. read more

I went to get my first B-12 injection. Staffs are very friendly. They will explain everything and give you some ideas before you make any decisions. And they are welcome walk-in appointment which is super convenient for most of their clients. read more