I was really excited to take my daughter here because the pictures looked so cute online. Upon…read morearriving though, it looked dirty and run down (Ex:The games were broken). There were children running around and the parents just allowed them to. This was obviously not the workers' faults for that though. Clearly, that's a parent issue, but it made me realize the clientele. I know that sounds snotty, and I really don't mean to be, but it was frustrating as a parent who had to tell her child not to "have fun" like the other kids. While kids will be kids (I get that; I'm a kinder teacher), one has to know that it is a dental office; not a playground or Peter Piper. Why were these parents just allowing their children to be destructive?! Furthermore, why didn't the staff say something to the parents? Next, when they called for my 3 year old, they told me that I couldn't go to the back with her and to wait in the lobby (this was BEFORE covid). Ummm, are you kidding me?!.!?! NO, my nervous, three-year-old will not go to the back with a stranger without her mommy. It was after she started to cry that they let me go back with her, but I could tell that the worker was very annoyed that I was there. She was bothered that a toddler didn't want to go into an unknown environment without her mother? How dare my toddler be scared! The whole process, from beginning to end with this worker was just not what I wanted for my baby girl. She barely spoke to her and so did the dentist. When it was time to leave, I actually had to ask if we were done because they didn't tell me. I'm giving 2 stars because even though the workers at the front desk didn't tell the parents anything, they were actually very nice to me. I'm sure they weren't comfortable with telling parents to control their children and I can't blame them.

If I can give this place a 0 stars I would. Place is beat down everything is dirty. Situation…read morehappened here I left due to all ready having bad day called ask to speak the manager was talking to the manager on the phone. Very unprofessional of her was laughing on the phone while I giving my explanation on things and she hung up the phone very rude!!

Good service . Always so friendly been here since I was a kid never had problems with no one .!read more

Do you love your children? If you do I would recommend taking them to another dental office, this…read moreplace  Commit crimes against humanity!  And conspiers to do so! I took my son there to get an exam only. They took him back to get x-rays done. Xray tech told me she would bring him back to me after the x-rays/before his exam. I wanted to speak to the doctor before they take him to exam room so I was ok with that. 15 minutes later they come and got me and tell me that they brushed his teeth and the used floride on his teeth after I put on the update form DO NOT USE FLUORIDE and my son told them do not use Florida on his teeth, they did it anyway and the "doctor" Lan B. Nguyen signed off on the update form so she knew he was not supposed to have fluoride. The doctor , the X-ray technician  Maryland (that was supposed to bring my son back to me after xray!) and the dental assistant Amy ALL knew not to use fluoride and did it anyway.  I put on the update form that the doctor singed off on DO NOT USE FLUORIDE! Now all my hard work not exposing my child to poison down the the drain in 15 mins! NEVER EVER TAKE A LOVE ONE HERE PLEASE https://holisticdentalinstitute.com/dangers-of-fluoride-in-toothpaste/

Just left from the dentist did amazing very humorous , caring, gentle, patient,and quick love the…read moreworkers here especially Jasmine and Story, never had issues coming in and out will always trust this place!

Nice workers ,and quick work and took care of my teeth nicely, story was the one who took care of…read moreme. I come here yearly for a check-up.

The girl who answered the phone on 6-16-26 at 11:30 clearly HATES HER JOB!! I was looking to…read moreschedule my kids and she just seem rushed to get me off the phone! Didn't really give me man options for availability, and ultimately pushed me into not scheduling. Sucks because this location is very close to me, and also suck that they have someone "scheduling" who doesn't really want to schedule. Maybe this is just not the job for her, because she was rude from the moment she answered the phone.

They did amazing work and had a fun, warm environment that was amazing for my kid. I could tell…read morethat the staff and doctors cared a lot and they have their patients' best interest at heart!

Be Careful this office is taking advantage of people they are there to take peoples money took my…read morechild they did the normal X-rays on teeth and brushing and fluoride the Basic right well my insurance is not active at the moment so I was ok to pay for this visit well they Never told me how much it was going to be I'm ok paying the right price but they surprise me my bill for that visit was $340 what a SCAMMMMMMM Shame on them taking advantage of people they are money hungry the girls excuse was new management new prices find a place that doesn't take advantage what's fair is fair and this is a scam

My daughter had three visits at My Kidz Dentist. At the first visit everyone was so friendly and…read moreaccommodating! The second visit the assistant was very impatient. This last visit was an absolute nightmare experience . The dentist Skaugrud literally yelled at my scared five year old and threatened her for being uncooperative!! I have no idea how or why he is a PEDIATRIC dentist. This is a five year old girl who is scared of dentist, already given a sedative by the nurse, and was terrified because they wanted her to lay on this board that would restrain her! How about having kindness, compassion, and patience? The dentist said we could force her to get the work done, and I would have to leave the room (red flags!!!) or come back for general anesthesia. We left and we are not coming back.

I've taken a considerable amount of time to leave this review - my son has been going to this…read moredental office since his first dental visit at about 1 years old. He has had 2 general exams/cleanings, a cavity check and 2 appointments concerning the cavity as well as a procedure done (2 caps, treatment for the cavities. All that being said I would recommend this office based on their DENTAL PROFESSIONALISM AND KNOWLEDGE. As many reviews states, their customer service overall could use improvement. Dr T is the real reason I choose to continue to take my children here. I was first given a recommendation by the dentist my son has seen for all of his visits to paint his cavities with silver diamine - I was hesitant to do this given no X-rays had been taken nor was I given any other option... I chose to seek a second opinion from a different office. Upon them taking X-rays I was told silver diamine would have not worked or given long term results given the cavities were big/deep. Given the dental office I went to does not do pediatric procedures I chose to go back to Wild West Dentistry and see a different dentist - Dr Tawil, he had X-rays taken and reviewed X-rays from the other dental office and recommended my son be put under general anesthesia and have 2 caps placed on the teeth to prevent further decay. Dr Tawil had great empathetic communication skills regarding the entire recommendations, answered our concerns with pleasure and kindness. He is truly the reason we chose to get the procedure done at Wild West. Sadly, at this office it just depends what front desk or dental assistants are there that day. Some are very nice, and others seem irritated and are very abrasive when you ask questions, are taking your time with paperwork etc. Dr Davis performed the procedure, placing 2 caps on my son's front tooth. She was very communicative and clear when it came to the treatment, and what would be done as well as great with educating us on after care. And last but not least the Anesthesiologist team. AMAZING!! They were VERY empathetic, informative and kind. Dr Andall (I belive that's the spelling) was very kind and patient with my son. And the two assistants he had were very kind and informative as well. The front desk gal we got the day of the surgery was very kind, very informative and answered every concern and question with empathy.

The staff is really attentive and helpful. Mi hijo a estado en este lugar desde los 5 años hoy…read moretiene 15 años

I took my son to this place, and it was absolutely the worst experience I've ever had. The level of…read morecare was nonexistent, the quality of care was zero, and the overall office experience was also terrible. I really should have looked into other people's experiences with their children at this facility before going. Other people's experiences with their children at this dental facility before going.

No public restrooms and rude staff Outside the store look's…read moreabandoned and ghetto Wouldn't want to waste my money here

The establishment is boring, besides having TVs above the chairs it's not appealing to children at…read moreall.. The care team was great at handling the kiddo, but they were scared of the dentist office because of how it looked.

Just started taking my oldest here for orthodontic care/braces in October last year. Being new to…read moreall of this they have been so helpful. They are very knowledgable, caring, and friendly, from initial consult, to care, Dr Armstrong and his team are very thorough and extremely patient, very thankful to this office all the way around!

Risas Dental Office kindly fit me in after I chipped my front tooth. In my line of work, I couldn't…read morego a day with a chipped front tooth. I told the dentist and Jonas that I don't like going to the dentist, and they calmed me down and made me feel comfortable and well cared for throughout my visit. I truly appreciate their kindness, professionalism, and prompt care. Thank you!

Normally I wouldn't go about leaving a review but I genuinely hope this gets used as a training…read moreopportunity: Originally my appointment was on 6/3 (scheduled 2 weeks out) but a car crashed into the electrical box causing the whole block to lose power about 15-30 min before my appointment . I called the next morning and they said they could fit me in 4 weeks from then for a follow up. Problem: it felt like I had a really bad infection. So I walked in the next day. I told the front desk what happened- she said there was going to be a bit of a wait. Understood. An hour in (I'm the only one in the waiting room crying from pain) and my fiancé asked her how much longer. Her response: we have other appointments. I get that. But I wouldn't have done an emergency walk in if our appt wasn't canceled (out of their control- but still) They get me back 10 minutes later- took a few hand held X-rays of my teeth, then dentist comes in. He took the blunt end of a metal tool and tapped on my teeth to confirm how badly they hurt in two parts. Told me I had an infection in the root canal , and that my back tooth had pretty bad decay- so they referred me to endo. First concern- I was already crying in the chair from pain and he tried to prescribe Motrin and amoxicillin. I had to ask for something stronger - not a huge concern, but still. Second concern- the endodontics place they referred me to was scheduling out a month. I called 3 locations to try and get something sooner. Third concern- i got a second opinion at ultra dental. Turns out i had an infection going up and into my sinus cavity and the back tooth had a cavity under the crown and on the nerve. They got me in same day for evaluation and offered same day service when I called to schedule extractions. I also learned that redoing a root canal can increase chances of failure a 2nd time. I don't know what I would've done if I didn't go to ultra. I work in customer service and am pretty patient, but this time around- risas really let me down and i didn't feel a sense of urgency or care when it came to getting treatment. Even though ive had good past experiences with risas- this experience left such a bad taste in my mouth i wont be returning.

The front desk girls are not professional. Not sure who they hired because they do not compare to…read morethe last girls that worked the front office. The skinny girl all she says is " I got CHU" and the other girl is super nosy. The dentist is amazing but I'm not sure if I feel comfortable recommending people here anymore due to the professionalism in the front.

Wowwww! What a great office! Dr Duong is such an amazing and knowledgeable dentist, staff is…read moreamazing and so sweet! Front office girl knows her insurance and welcomes you with a smile! I recommend everyone to this office!