Billed me over twice what they quoted for no extra services. They said they were there 4 hrs; they were there 2.2 hrs. My cameras time stamped. The condo was cleaned, nothing special. I don't recommend this company. read more

Total Home Cleaning - Dirty sofa cushions - Home Cleaning Near Me - Summit, New Jersey

I've been a customer of Total Home Cleaning for over 3 years with the same cleaning team #1 for the full time. Aury and Miriam provide a thorough and consistent cleaning that restores peace in our home. I never have to concern myself with assessing their work or providing feedback. They take good care of our home and our family. read more

We've been using Total Home Cleaning for years, and are always happy with their service. We love having the same team every time (Team 5, Fanny and Rosita, they're fantastic!) because they know our home and our needs. We trust them completely, and our house is always sparkling and smells great when they leave! read more

Team 6 is the best! They are consistent, always on time, and thorough. It's great to have the same people come every week so that I'm confident they know my home, where things go, etc. Honestly it's my favorite day of the week--the house feels fantastic after they work their magic! read more

This service is amazing. Quick, professional and unobtrusive. They come, weave their magic and leave. Great price and well worth it! Thank you for your hard work Team 2! read more

Team 6 [Aracelis + Georgina] did a wonderful job of cleaning my home! They working efficiently and respectfully - I'm very appreciative. I especially like that they bring all the supplies - including a back-pack-vacuum! Viviane in the office is also very kind and responsive. read more

We needed a deep clean-plus prior to the arrival of our premie from the hospital, and being five days post emergency C-section six weeks early, THAT was a to-do item we officially let ourselves off the hook for and booked Total Home Cleaning instead. A team of 3/4 was here - a 2bd/2ba single-floor condo - for a total of 4 hours (10-2) and covered EVERY corner possible while my partner and I continued recovering in the bedroom and living room once they were finished in those areas. They worked efficiently and effectively, and I will absolutely book them again for more frequent cleanings after witnessing the spotless service they provided. Thank you for giving us that peace of mind, so we can bring our new baby home to cleanliness! read more

I've been very pleased with my experiences with Total Home Cleaning so far. They are thorough and polite and whatever they use to clean my bathrooms smells heavenly! Shout out to team 6 for their awesome work. read more

Total Home Cleaning is great! They arrived on time and were very punctual. Scheduling appointments with them is easy, and they're reliable. They work hard and left my home cleaner than it's ever been. For the price, I think the value is well worth it. Thank you! read more

My family has been using Total Home Cleaning in Summit for years. We recently asked to have my grandfather's house deep-cleaned. Alicia and Araselis of Team 6 did a wonderful job. They were professional, friendly and very respectful of my grandfather's initial discomfort at having "strangers" in his home. He was very happy with the sparkly condition of his home when the team was finished. I highly recommend therm. read more

I allowed my husband to convince me to try this service, despite the issues I had with the scheduling department. (The scheduling department is completely separate, and out of state, so we thought maybe the service itself would be okay). Cleaning one: they forgot to clean my finished basement (which is the entire length of the house, and a large proportion of the square footage that they're charging me for), BUT they charged me as if they had cleaned it. I called and complained, and there was no offer of a re-clean or refund, just an assurance that the girls "would be reminded to do it next time. Cleaning two: they forgot to clean the basement (again) and they put something on my travertine marble countertop which left a HUGE white stain. I called to complain and was told that the girls would come back that morning before 11am to do the basement and they would bring a special polisher to remove the stain from the counter (which is less than three years old, btw). They didn't show up to do either job. Three days later, three different girls came to clean the basement and claimed no knowledge of the damaged counter and indicated they didn't have a polisher. Then one of them said someone was coming later. I called the office and was told that someone would call me "later". Ugh. So now I have had two bad experiences (three if you count the trouble with the scheduling department) plus a ruined countertop. I'll be stopping payment on my check and sending them a bill for the countertop. Oh yes, and I'll also be firing them! Hopefully this review will help others avoid a similar fate. UPDATE: I have just received notice from my bank that after I canceled my check, Total Home Cleaning fraudulently charged my credit card! I have disputed the transaction and have filed a police report. AVOID THIS SERVICE AND THEIR ILLEGAL BILLING PRACTICES!! read more

The team was very friendly. However, for the amount I paid, the house was not cleaned to my expectation. I still had to come back to my house and clean the following day from left over dust. I explained ahead of time this was a new construction home and wanted a move in clean. After reading reviews, I tried them out but will not be using again. read more

Have been getting our home cleaned by the fantastic staff from Total home cleaning for many years now. They r always polite and do a very good job with the cleaning. The scheduling staff is very polite and accommodating, when I have to reschedule to a different day or time. I would highly recommended them. read more

Alex generously spent almost an hour with me when I stopped in at the THC office to ask questions and arrange for cleaning my son's new place before their big move. (I had started with a phone call which had been promptly returned, but found myself in their neighborhood and decided to stop in since I had so many questions about timing and coordination.) I was very happy with the plan we worked out and on the appointed day the crew of three arrived exactly when I expected them and got right to it. They were so pleasant and hard-working! They confirmed the three areas to be cleaned (condo, storage room, and garage) and when they were finished, that place looked new! One of the young ladies completely took the refrigerator apart to clean every nook and cranny. We are all very happy with THC! read more

Excellent service. Prompt and flexible. Cleaning team is hardworking and efficient. Very reasonably priced given the quality.

Everything was great, Team 4 did a fantastic job cleaning our apartment and we couldn't be happier!!

I had my first service this week by Team #4. Karen & Katty performed a deep cleaning. I am very happy with the results. Right on time and professional. The company was responsive from my first call. I will be continuing to utilize THC. read more

Total Home Cleaning is AMAZING. To be honest, was reluctant to get a home cleaning service since I try to clean 1-2X week myself because of my girls however after the first time they cleaned our house, I was amazed at how thorough they were -- dusting light fixtures, cleaning windows (inside and OUT) and they even wiped down our molding when requested. It wouldve probably taken me an entire day to do the job their team did so well worth it! Do think it makes a difference though on the team that comes to clean -- there are definitely some teams that do better jobs than others -- we usually request Team 6 as they are awesome. Couldn't be happier! read more

I recently hired this company to be the cleaning service for my salon. Yes, Stefanie. And I am sooo happy that you liked them. Aliacia & Aracelis (team 6) were my crew and they did an amazing job! During this time of COVID19 sanitation and disinfection is even higher on my priority list for my team and my clients. Thanks to this time we can make we meet those high expectations and still provide a warm and relaxing environment. I highly recommend Total Home Cleaning because they are professionals, courteous and the do an amazing job! I'm so happy I found them! read more

One of the worst services and customer support I have ever experienced in ALL services I have received in many years. I almost never wrote any on-line review but was compelled to write this one to warn others. I view myself as one very laid back person that have above average tolerance level for any service. But this one really got on my nerve. We moved in a new house 2 months ago and asked for a post construction service. The service was EXTREMELY poorly done. As a matter of fact, there was more like NO service. I dropped in at one time and saw all FOUR cleaning lady clustering in a small bath room using hand cloth as the only cleaning tool to clean the glasses shower door which was just installed new and was actually very clean. We called the company and the owner many times in the next 2 months and they had zero real interest to help out customers and just played phone games and used excuses at 1st grader's level. We ended up clean the whole house and the funny thing is we did not find a single place that remotely seemed they did a reasonable job, yes, that includes the glass shower door Do not waste your money with this service, and if you use it, do not waste time calling them.... read more

So happy that Total Home Cleaning was recommended to me. My house looks and smells terrific. Team 6 was pleasant & hard working. I am also impressed with how professional and organized this service is. read more

They did a deep cleaning of kitchen and bathrooms. Owner called to follow up to make sure we were satisfied. Great customer service!!

Total Home Cleaning has been helping us for years and its always a great experience. They are very detail oriented and doing an amazing job! Would recommend them highly to anyone! read more

I have been using Total home Cleaning for almost 3 years and I have to say that they are fantastic. Over the last 3 years my home has never looked better. Now, I am not saying that my home is extremely messy. However, you must keep in mind that I have 4 boys that really know how to take over a room. The most difficult area for us to maintain is the bathrooms. And the girls at Total home come in and do a great and very thorough job. The only reason they get 4 stars instead of 5 is because I do find it to be a bit pricey. However, I must say that when total home comes to my home, I feel as if a weight has been lifted off my shoulders. Thank you Ines and Team 4 for continuing to provide spectacular service. read more

I wrote a review almost 2 years ago and am writing again to say that Total Home Cleaning Team 5 with team leader Jessica has been doing a fantastic job! They are very attentive to details, always flexible; they are fast but also very efficient! I really valve having a team to clean my house from company that is so well run and well managed. read more

ABSOLUTELY AMAZING They cleaned my house from top to bottom and they didn't leave any sort of dust any where (my hubby was a military man and still thinks he is one, so he went around with his white glove). Everything was right where I left it, no marks on the floor, they really respected my home, which is more than I can say for my son :-) . They also came on time, and they haven't missed an appointment and have been very punctual. Total Home Cleaning's scheduling is done by the owner who works at their office in NJ. I also have a basement, but they completely cleaned mine. I'm happy with their service and they have a lifetime client with me. read more

I've had this cleaning service clean my house for about four years and have been very pleased. They are in and out quickly, are consistently thorough in their cleaning and pleasant to deal with. You may find a cheaper service, but Total Home delivers what I want, that being a clean house, peace of mind that everything about the service is legal and above board and reliability. I've recommended Total Home to friends. Two thumbs up. read more

THC cleaned a new home I just bought and I paid $500 for a 4000sqft cleaning. All the big things were clean - floor, counters, large window sills, but as I moved in a saw how much was totally left untouched. I had significant dust piled from previous renovations on all areas of the house that were out in the open to include he master bath mirrors! When I called I offers to use heir recurring service if they offered a discount on the first one to "right the wrongs" of the sub-pat cleaning. I received the run around with pricing and how often the cleaning should happen and I just let it go. I should have used someone else for $500. read more

I hired Total Home Cleaning to do a deep cleaning of my house before I moved in. They did a great job of scrubbing down the large, very dirty house. They were even able to remove several stains from the wood floors. The business owner, Ines, is very organized. She is easy to get ahold of, and very responsive. If something is not right, she makes sure it gets fixed. I liked this company so much that I hired them to do weekly cleanings. The cleaning teams are friendly and trustworthy. Alex, the office manager, is very responsive and communicative. He always calls a day before the cleaning crew comes to let me know what time they will arrive. I appreciate being able to contact the office (usually via email) with special requests. They have been cleaning my house weekly for several months now, and I have been consistently impressed with their work! Highly recommend! read more

Couldn't have been happier. The team was thorough and made my house feel like a well taken care of home.

I've counted on Total Home for my cleaning needs for many years. Always prompt, efficient and thorough. I highly recommend.

Best home cleaning service I've experienced in any place I've lived (currently Short Hills, NJ, formerly Boston, MA and New York City). No tapering off of the quality of service after a few months as is usually the case. Super fast and thorough. Have been using for almost two years. read more

My wife and I run a busy practice. Total Home Cleaning have been a blessing. We have more time for the kids and ourselves. One less thing on our list. We decided to go with the weekly cleaning. It just makes better sense for our family. We have been using this service for the past 8 years so this review is way over due. Thus far we have encountered professionalism, dedication,and commitment to cleaning our home in a healthier way. Staff and owner have always been friendly and approachable. Great service oriented owners like these afford our family more time together. Hope this review helps. Good luck to all. read more

I've been a very satisfied customer of Total Home Cleaning for 7 years now. We've had various crews over the years but all have been pleasant, hardworking and efficient. And my house is always in great condition when they leave. The office is well organized and responsive. Probably not the cheapest service around but I prefer to pay a little more for a reliable, professional local firm that trains and treats its employees well. read more

Scheduling department never returns calls. I called at the end of the day, requesting a clean on a specific day of the following and the man on the line promised that he would check availability for that day and give me a call back. Never did. How can you operate a business with customer service like that? read more

Very polite and on time. Cleaning was done well but items were put back out of place. Quite expensive for the job offered.

I tried Total Home Cleaning from a coupon I purchased from Living Social.com. The coupon was for a 4 hour home clean and cost $75 which was supposedly 50% off of their normal cost. When I scheduled service I explained I have a 4 bedroom home with 3.5 baths. The person scheduling said I would need a few additional "man hours". I was never told that there would be 3 people added at 4 "man hours" each, at an additional cost of almost $200. WELL... all I know is that when my weekly housekeeper comes, it takes her (only 1 person) about 6 "man hours" to clean my house from top to bottom. Why I needed a team like this is unknown to me. The man who did the bathrooms took almost TWO hours to simply clean my master bath. Keep in mind my home is cleaned every week by someone and I keep up in between. So it is not like he was scrubbing mildew and mold that was there for decades. The services states they do a hands / knees floor clean for kitchen and bath areas. This was not done. It was a standard mop clean, just like everyone else does. In fact when the man swept out my bathroom, he flung all the particles into the air into my dressing room so there was dust and hair flying around which landed on all of the shoes, clothes etc. This was never taken care of. So after they left, I got out the vacuum and cleaned my dressing room. My house did not smell clean and it was certainly not worth spending $275 to have it done. OMG, it just hit me that i spent $275 for this!!! I'm not even sure they are bonded. They drove up in an old car, not one that was company provided which I had assumed would happen. The vacuum used was ancient and did not do a thorough job on the area rugs in my home. I tried calling the owner to express my displeasure but he is apparently too busy to return my call. This is the first time I have ever written a review on YELP but I truly feel it is important to provide this input. NEVER NEVER NEVER use this service. read more