I've used Cool Breeze at three different houses now. Great customer service and locally owned!…read more Every time I dealt with the owner and had excellent experiences. I needed a mini-split to be installed in the garage shop for woodworking. Booked on Friday and installed on Tuesday. They called Tuesday morning. And had an opening. Did a great job and left the job site. Clean. Price was perfect and $4k lower than Lowe's for the same service.

I'm not sure what happened with the other reviews, but I had a great experience with this company…read more We really needed to replace our hvac system since they were over 20 years old. PLUS who wants to spend summer with no AC? Not I! Melissa who always answered the phone was so kind and helpful. She kept me updated with the whole process. The techs came to our home and explained everything and made sure to get things done with great professionalism. They were also very kind and helpful. The ONLY thing I wish was they had to come back the next day to finish up some work, I wish they sent the same techs over. Only because they already knew exactly what was needed. I know they made notes on our file, but I worked at a HVAC company and we always tried to send the same tech to finish a job, but I also understand the previous techs might've had appointments the next day or ran over on a job. Either way it was great working with them & I will continue to use them for any repair or maintenance!

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

Got back from vacation to an 87 degree house. We called Diligence and Reggie was out within hours…read more He is knowledgeable, professional & thoughtful (didn't wear dirty shoes in house). Our problem was diagnosed and solved quickly. This has been a hot spell and we could have been taken advantage of but since they employ people like Reggie we will be customers for life!!!

We contacted Last Call after a horrible experience with another HVAC company that said my 88 year…read moreold mother in law needed a whole new HVAC unit (at a cost of over $17,000). I called Rob (owner) and he sent Chris over to take a look at her system. Once diagnosed, they quickly repaired her system (it did not need to be replaced!). Everyone at Last Call treated my mother in law like family, unlike the predatory company we called initially. A HUGE thank you to Rob, Chris and the rest of the Last Call team.

Harrison was amazing and very helpful. Very kind young man. Excellent service with a smile on his…read moreface.

I continue to be humbled with the outstanding service I receive. Always take care of me. I normally…read moreschedule my service (Highly Recommend their yearly contract---reasonable and pays for itself). I travel a great deal. Walked into a functioning cool house. Did some errands----came back to a sauna. Called this morning letting them know that I have to leave in the morning. I look up and Mr. Tyler is on my fence line ready to look at the issue. One of the important "what you call its" decided to stop working (it provides lubricant and stuff). Very simple and quick replacement part. Did a system check---all is good. I will not be in the doghouse. I deeply appreciate the hard work, years of consistent service and kindness from everyone at Comfort Tech. Fyi...Steve is enjoying a well-earned golfing vacation this week. Tyler got him hooked. Fair winds.

I've used comfort tech since 2018 and have had no problems with them until today. 300 dollars to…read morereplace a fan condensor that was covered under warranty since I bought a new system from them 5 years ago..Was told it was 300 dollars for 45 minutes of service..Not happy..Don't use them unless you ask for a price first.

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

Customer for life. Service was great and everyone was very professional. Installation of AC unit…read morewas on time and quick. Gave great financing options that allowed me to purchase my new unit. Mary R

Had them quote a new 2 ton, 16 SEER heat pump and air handler, incl. installation. They quoted…read more$7928. Cost of HP and air handler is less than $2000. A phenomenal $ 6000 for labor, overhead and margin. A total rip-off.

This repair service was assigned to us via our 2-10 Home Buyers Warranty. The forecast was a series…read moreof over 100 degree days that week, so we were concerned about response time, as the indoor temperature was climbing for two days when we put in service call the 2nd evening. His company was further out of the DFW metroplex than I thought was normal, but he reassured that Arlington was in his service area. He came out the next morning and quickly diagnosed that our compressor fan motor had died. He obtained a replacement part within an hour and made the repair. Courteous, knowledgeable, and explained the issues to myself and my mother. Grateful he fixed it prior to the awful weeks long 100+ days that August always bring in Texas.

Aaron's arrived to fix our outside unit. They found the issue and replaced the part to get our cool…read moreair running. Both techs where extremely polite and explained what they did to fix the problem. If you ever need service on your HVAC unit give them a call.

Davis heating and air repaired my air conditioner today after failed attempts from a different…read morelocal company. The previous company showed up replaced the part they deemed to be defective and left after payment. The technician from Davis heating and air replaced additional parts the other company didn't even check, and stayed until he got my unit running perfect and at a price that was a little less than my quote due to their honesty about needing less refrigerant than was initially quoted. I purchased a maintenance plan from them to take care of my unit moving forward.They will be my only call for future needs.

Very disappointed with the lack of customer service with Davis Heating & Air. We called them for…read morean a/c unit not working...they came out on a Monday and "cleared the clogged drain." Then had to come out three days later for the SAME a/c unit for the SAME problem...however this time, they flushed the clogged drain and it fixed the problem. I am not disputing the service as the tech was very nice on the second call...I am disputing the cost of the service for the SAME issue for the SAME unit...their A/R clerk and owner of the company fought me on the price even when I was willing to split the $110 bill in half so I guess they needed the money more than they were willing to make a long time customer happy.