Tyra at the checkout line sucks. Shes incompetent, not pleasant, and also forgot to remove the…read morealarm tag.

Very surprised that the quality is close for the value. Would Shop there again. Had never been in…read morethe store till Christmas time.

Susan helped us at the checkout and she was very sweet, she showed me how to use my coupon and we…read moreended up saving almost 40% of our total

This JCPenney is decent It is a single story store and has a…read morepretty good layout. It is always clean and the workers here are nice and will help you in any way they can. I have been here many many times and it is always a good experience. With that said, I would say there isn't anything exceptional or special about it. The deals are only okay. I love that it is located near the children's play area, but obviously that has nothing to do with JCPenney lol. There's always parking. Otherwise your typical JCPenney...

I think the store has potential but I think there needs to be some training starting with the…read moremanager who was on duty. The staff is not fully trained and aware of shaping a straw hat evident as the young lady tried to to bend by hand without steaming. Wearing a hat for 50 years that's 101. She started to crease the hat and misshape it. I offered guidance by showing the nice young lady the steps to shape the hat. The elderly manager on duty demanded that I step away from the section where the steamer was located of which i had no intention of using. I tried to explain that the process being used would damage to the hat. Unfortunately the manager came across as disconcerning and lack of knowledge. I would strongly discourage anyone from.doing business especially touching a hat! The manager tried to challenge me about my knowledge and tell me to steam the hat myself, further accentuating my point about her gross lack of knowledge and ability to satisfy a customer.

This place is fantastic!!! The staff was so very friendly and knowledgeable! Jessi extremely…read morehelpful and and patient with me while I asked her questions and looked at all sorts of boots. I would recommend them to anyone and I will definitely be returning for future purchases!

Excellent customer service. They have a wide variety of stylish pop culture type clothing.read more

Jimmy Jazz is located in Killeen Mall by Entrance #3, between Burlington & JC Penney. It is a very…read morebig & spacious store, there are a lot of options to choose from. Everything is nice and organized so it's easy to find whatever I need. I came here for slides and immediately found the size and style I wanted. Workers are attentive and friendly. Definitely recommend to anyone thats in the area looking for urban streetwear & sneakers for men, women or children.

Excellent customer service!!…read more Came in towards closing was not shooed away even thought cutting it close. Helped me, ordered what I needed and had it shipped to my house. I wish I caught the young ladies name, very professional! A happy boy!

I came looking for a sperry shoe they have at the killeen mall location but they didn't have it…read more The lady working seemed nice & even offered to order it.

Costumer service was disappointing and very inconsiderate. Maria was checking out our items for us…read moreand getting annoyed when we would ask question about how we could pay. She rolled her eyes and raised her tone as well. Mind you we were just asking if we could use tap to pay. I have never had this experience before and i am really confused why she was being extremely rude.

My husband and I took a pair of portraits in a frame for photo mat shopping. The frame shop…read moreassociate helped us find just the right color material and he reframed the portraits. We are pleased with their work!

Customer service was phenomenal, and they were all super helpful in finding the things that bring…read morejoy to others. Very thankful for the kind people that work here.

Just a few days old and this location is doing things pretty well…read more Aisles are a little cramped but items are well organized with a very small wait (if any) to checkout. Definitely recommend trying to scope this out during the week for ease of pushing your cart through the store instead of others' heels. So far, only spent about $200 in two visits so I'm doing pretty well with my budget!

May 2024, They had a sale going on and went there to use my reward coupons. I bought fragrance plug…read morein and candles. My new scent this month is mahagony teakwood. Love the scent and does t smell masculine. Very clean scent.

Bath and body works is a well welcomed environment. The employees their are kind and generous they…read morealways make sure that to ask if you need help with anything. Not just that they even give suggestion based off your taste and what you are looking for