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    HomeGoods

    4.5 (2 reviews)
    Open 9:30 am - 9:30 pm
    Updated 3 months ago

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    1 year ago

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    Rooms To Go

    Rooms To Go

    1.9
    (97 reviews)
    16.9 mi
    $$

    I wish I had read these reviews before making a purchase from Rooms To Go. During my move to TX…read morefrom CA in 2024, my priceless antique dining room table disappeared. I needed a table in a hurry and a family member suggested Rooms To Go. Clearly the table I purchased is not wood or of great quality, but since I don't have a lot of traffic in my home and I take care of my things, I thought it would last a little while at least. Recently the table top began moving side to side. I phoned the store and requested someone come out and tighten the screws. The customer service representative said there's nothing they can do because I didn't purchase a service agreement. Who expects a DR table to start spinning around? I have living room furniture that I purchased from a real furniture store in 1980. It's still beautiful and does what it's supposed to do. I'm disappointed that Rooms To Go won't fix this. I kinda want it out of my house now. I'd give it back to them if I could. Hopefully, I'll find a good quality, solid wood table soon. I learned a lesson.

    This is the second couch we got through rooms to go. The first started to come apart so after a lot…read moreof back and forth with Rooms to go we were able to get a replacement now this one is having issues. We have had this one since April of 2024 and the stitching is coming apart on the seams and on the cushions. When we contacted Rooms to Go, they said that after a year it is no longer their issue but the company who they outsource the warranty with. Although that company said that none of this is covered. When we have went to Rooms to Go the saleswoman raved about how everything was covered even stains, so we are confused. That company said there is nothing they can do because the warranty does not cover it. We feel like Rooms to Go just says whatever to get you to buy something and buy a warranty thinking you will forget you have one. I mean come on THERE IS A HOLE IN THE COUCH!!!!

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    Ashley Store

    Ashley Store

    1.5
    (64 reviews)
    1.2 mi
    $$$

    Ordered online. They don't give you your choice of delivery they send you an e-mail and then…read moresomebody reaches out to you via telephone to confirm that that time frame is okay. And they don't have a window of time until the day of service which can be a little bit frustrating. Furniture looked great and met our expectations however there were a few minor hitches with the delivery experience... One of the delivery guys actually asked me to help him lift a TV stand and transport by hand to my house which I found unprofessional since we paid a pretty penny for getting delivery service. I let him know about my bad back and proceeded to let them do the job they were paid to do. His rebuttal was that his neck hurt but in my mind my rebuttal was they aren't precisely cheap for delivery services. I did not respond anything I just let the other guy know that he asked for help when the guy said he wasn't supposed to do that and quickly jumped outside and help him with the TV stand. The same guy that asked me for help with a TV stand opened up the door and slammed it into the corner of the dining table and the other guy was prompt enough to touch up with some paint that he had in this funny-looking little marker. There was also a minor blemish in the surface of the office desk that we purchase which he also touched up. It was so minor it wasn't even worth making another fuss to have them ship out any replacement. It's perfectly understandable that there will be a minor knick or two here or there. Despite those minor little hiccups it was overall a pretty decent experience. Nothing's perfect and for the price that we paid the overall value was pretty good for the money. Update One star deduction....24 hours later discovered how cheaply made the chairs really are. Grabbed the seat to move forward and it started coming apart as if it was made out of paper. Very disappointed.

    Bought table to be delivered on Monday the 6th. Then the Friday before they call and say they don't…read moredeliver on Mondays smh. Well that's my day off and they agreed to it and I paid 100 for delivery. They offered 5 percent off for Wednesday but only 5 percent off the product so 50 dollars. I explained I will have to take off 3 hours of work to wait for their delivery window which costs me 90. Then they offered 65 and got even madder then finally offered 100 but said takes 7 to 10 days for 100 credit to my card and refused to send me a confirmation email. In short they suck

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    Ashley Store
    Ashley Store
    Ashley Store

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    HomeGoods - homedecor - Updated August 2026

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