Absolute 5-star experience at Cavender's Boot City in Killeen! They helped me find the perfect hat…read morefor my wedding, and I couldn't be happier with it. The hat shaper on-site is exceptionally skilled--he actually does rodeo and really knows his stuff--and he shaped it right there custom to my head. The rest of the staff was also super friendly and helpful. The location is great with lots of parking and plenty of other shopping around. It was a priced well for a custom-shaped hat that will last a lifetime, and it looked incredible on my wedding day. Highly recommend this team!

I've actually been wanting to go back to Cavenders back in Austin. But I saw there was one in…read moreKilleen across from where I was. Had to come and check out. Maybe they would have different items. I did notice their Jean selection isn't as large as the Auston store. That was disappointing. I was looking to get another pair of Grace jeans. I did walk around. And tried on a couple tops. Was nice shopping around. I didn't buy anything from this store. But it was nice to see the difference in stores from a different town.

My daughter-in-law and I visited Boot Barn in Temple, Texas, and from the moment we walked in, we…read morefelt so welcomed. Barney, who was behind the counter, greeted us warmly and let us know he was there if we needed anything. We headed straight to the hat section, trying on different styles as we prepared for an upcoming rodeo. When I put one on, I wasn't sure how it looked, but I felt cute, so I boldly asked Barney, "Well, how do I look?" With the calmest and coolest demeanor, he simply nodded and said, "That's a good one." That, plus my daughter-in-law loved it, so that sealed the deal--I knew that was my hat! Barney then came over and gave us an in-depth education on cowboy hats--explaining the different materials, how pricing changes based on quality, and even how round-top hats are just like traditional cowboy hats but need to be molded down. We were so captivated by his knowledge that I joked he must have felt like he was giving a TED Talk! Beyond hats, we had the best conversation. My husband and I were stationed in Hawaii, and Barney's son, who's in the Coast Guard, was also stationed there. He made a comment about how if we all took the time to understand each other a little more, we'd see one another in a different light. That moment was so heartfelt that I might have scared him when I asked for a hug--but he was just such a kind soul! I also have to give a shout-out to Misty, who was just as incredible. She gave us a thorough lesson on boots--how some stretch more than others, the unique characteristics of different brands, and how she could special-order anything if they didn't have my size. She was down-to-earth, knowledgeable, and made our shopping experience even better with her warm smile and great conversation. Though we didn't interact with Jared as much, he was just as kind. When he rang up our order, he made sure we acknowledged both Barney and Misty's excellent service. I've seen people remind customers to "mention their name in a review," but Jared wasn't about himself--he genuinely wanted his teammates to get the recognition they deserved. That spoke volumes about his character. My daughter-in-law, grandbaby, and son-in-law now call Texas home, while my husband and I live in North Carolina. But anytime we come back, Boot Barn in Temple is the only place I'll shop for hats, boots, or anything Western--and I'll be asking for Barney!

The employees at this store were so helpful and kind. We brought family from Germany and they…read morewanted cowboy boots. They found some beautiful boots. The lady was very helpful with sizing and giving us socks. The lady at the register, Stacy was extremely patient with us. Their cards from Germany were giving them trouble, and she was very understanding and kind. The store was very well stocked and organized.

My mom was in Need of cash and they gave her more than she asked for, business was very professionalread more

Do not give this place your business!!! The customer service absolutely sucks. I returned after…read morerecieving bad service before and nothing has changed. Plenty of other great shops around town.

Look, I'll be the first to admit that walking in here for a wedding suit jacket at the absolute…read morelast minute was entirely my fault. I don't recommend waiting until the eleventh hour, and frankly, neither does the calendar. That said, the staff here took pity on my poor planning and were genuinely incredible about it. Super friendly, helpful, and somehow managed to pull off the alterations just in time for the ceremony so I didn't completely ruin my own wedding. Store is clean, parking is easy, prices are fair, and the team is ridiculously accommodating. Don't be like me and push your luck, but if you do find yourself in a self-inflicted bind, this is definitely the spot. 5/5 stars, but I'm officially embarrassed.

I stopped in to purchase a new suit. I signed in and was in the queue. The two employees helped 2…read moreseparate people who came in after us. When I was finally helped, I wasn't taken very seriously, almost as if they didn't think I was in a position to purchase. After trying on a suit, the person that helped me began working with someone else and left me waiting again. The suit wasn't the issue, it was the lack of respect and poor customer service. I decided to take my business elsewhere. I expected more out of the Men's Wearhouse and was completely dissatisfied.

This place is fantastic!!! The staff was so very friendly and knowledgeable! Jessi extremely…read morehelpful and and patient with me while I asked her questions and looked at all sorts of boots. I would recommend them to anyone and I will definitely be returning for future purchases!

I think the store has potential but I think there needs to be some training starting with the…read moremanager who was on duty. The staff is not fully trained and aware of shaping a straw hat evident as the young lady tried to to bend by hand without steaming. Wearing a hat for 50 years that's 101. She started to crease the hat and misshape it. I offered guidance by showing the nice young lady the steps to shape the hat. The elderly manager on duty demanded that I step away from the section where the steamer was located of which i had no intention of using. I tried to explain that the process being used would damage to the hat. Unfortunately the manager came across as disconcerning and lack of knowledge. I would strongly discourage anyone from.doing business especially touching a hat! The manager tried to challenge me about my knowledge and tell me to steam the hat myself, further accentuating my point about her gross lack of knowledge and ability to satisfy a customer.

This store has really upped its style! The last few times I have been in I have found very cute…read morestuff. I love that their clothes are classy and not revealing or cheap looking.

Good quality of clothes that last, reasonable prices for that quality as well. Way cheaper than…read morelane Bryant with better style. The people always great you when coming in, never really had a problem with the staff.

This is my first time visiting this location. I came in looking for a belt and walked out with a…read morepair of Reebok shoes and a belt. Solyn immediately approached me and asked what I was looking for, and I told her I needed a belt and maybe shoes for working on my feet. She went and gathered four sets of Reeboks based on her recommendation after asking my size while showing me where I could find belts. Olivia also joined, asking if I've ever considered their denims. They actually had denim in my size, but unfortunately, it wasn't quite what I was looking for. But they did offer to order a different style for me. The store is incredibly clean, and the fitting room is huge. There's a solid layout that's appealing to the eye, and if they'd had a solid red shirt, I'd have bought one. The clothing comes with a bit of a price tag, but these are high quality items that look good. And the store accepts Afterpay. I didn't even know that was an option. They also offer a military discount, so I was able to stack that onto my purchase. Olivia and Solyn are conversational, friendly, and professional. I'd definitely come back. The purchase was worth every dollar.

i went in today to get a few pieces for an event i'm attending and i wasn't sure what to do or even…read moreget, then Yvette (i hope i spelled your name right) gave me the BEST service i've ever received in retail. she gave me so many options, validated my opinions and made the experience so stress free and fun! if you go into buckle PLEASE look out for her you will not be disappointed.

It's a solid store with a pretty big selection if you are in the neighborhood. The prices look…read moreaverage though I did not buy anything. Looks like there are discounts for certain optics. There are print out of memes all over the store. The staff there seemed pretty friendly and ready to help. If you are looking for tasers and taser holsters, they do not have them. How do I know this? Some lady walked in with a baby on one arm checking and car keys in the other for these things.

The owners of this shop ensured I was well taken care of and kept consistent contact with me until…read moremy items were received and ready for pickup. They are honest and highly knowledgeable on many weapon systems. They have a good selection of fire arms and don't charge as much as some of the other shops for FFL transfers. Highly recommend for doing business with.