Figured this Hot Topic desperately needed an update in terms of a review since one is knocking it…read morefrom eight years ago and the other ... I don't understand how the store was at fault for the customer not paying attention to where the line actually was. Anyway.. My son and I stopped in the other day since we were hunting for Pops! by Funko. If you're a collector, you know Hot Topic is the place to go. Before even going into the store, I called ahead since I was searching for Rick & Morty's Mystery Box online and wanted to make sure they actually had one in store; the gal confirmed that they had three of them. Yaaas! The moment we walked in the door, Jazmyn acknowledged and asked if we were looking for anything in particular. Once I mentioned the Mystery Box, she knew I was the gal who called and she took me right over to where they were. Since the website had them on sale but the store didn't, she went ahead and honored the online price (thank you so much!!) which knocked off $10 a piece. She also informed me about their ongoing sale which made me buy even more Rick and Morty awesomeness and more Pops since they had some "hard to pass up" exclusives. I basically had a pile at the counter and she was handling it like a boss. Lemme just say, Jazmyn was a rock star with the customer service! There was one Pop my son wanted...and of course it was on the very top shelf that's on the verge of scraping our outer atmosphere. Who makes shelves that high anyway? Still. She didn't even groan or have that look of "Really? THAT one?"... ended up grabbing two different ladders since the first one was too short, but she ultimately scored the winning Pop and got us checked out pretty quick. Between her honoring the online prices, my military discount as well as their current promotion, I ended up saving $45. Happy camper? YOU BET!

I'm impressed by the the customer service. The staff was very friendly and extremely helpful when…read moremy son was looking for a Doctor Who item. Thank you so much Sunday staff!

Staff is very friendly and helpful. I like their Amazon returns desk and staff. Nice to go in and…read moreget out when returning Amazon items. Good location. Open before other stores around them so shop here first. Very nice new updated parking lot.

Clean and beautiful store with a lot of variety. Need to return something from Amazon, they got…read moreyou covered! Quick and professional service.

What Goes Around is not only filled with great items, but it is full of kind, knowledgable, honest…read moreemployees that provide such positive, excellent experiences for (us) shoppers.

gotten too upscale for a consignment store. should be a department store instead of resale. too…read moreparticular in what they take. when they first started they would take a lot of things that were usable and good to sell. now they try to compete with department stores. snobby salespersons as well.

LOVE this Store and its low end clothing! Great customer Service! Cuter clothes!!! Always…read morechanging too! I think it is Christian too!!!

Annette at the Cato store in Rio Rancho is fantastic. She was so incredibly kind and helpful. She…read morehas the best customer service skills. Thank you, Annette.

So I shopped here again today. Different management, different team. Still ridiculously bad…read morecustomer service! What is going on? I went shopping with two other people. I asked for a fitting room for us and the associate at the registers did not say anything, did not make eye contact and rolled her eyes at one of the others I was with! Is this how american eagle rolls now? Customer service is of no meaning? I complained to the manager whom is generally polite enough to us but he was both unapologetic and complacent about the matter. I also asked for the number for his district manager but wouldn't give me a number. I can't see myself shopping here again and it isn't the first time something like this has happened, either at this store or other a.e's. Why bother giving the company my money in store or online if we are expendable?

Went in just looking for a swimsuit for spring break, but found s bunch of other clothes for the…read moresummer. I can't remember the girl that helped me I think it was Cara but she was very helpful and took care of my needs. I will be back for sure!

Don't look at those old reviews and make a decision to go elsewhere. Customer Service is awesome…read more I was there at opening and Cura was the associate working, she instantly asked if I was looking for anything special. I was, and loved her upbeat personality. I had bought some jeans in Ohio and I wanted some different ones. She was on a mission and she didn't stop helping me until I found two pair of jeans that I loved. Can't wait to wear them. If I lived in the area this would be my place to shop.

Every time I go into this store I am never greeted or acknowledged. Today I went in and I see a…read moresales person wearing house slippers and the other sales people standing around talking about drama. This store has horrible customer service, they don't even deserve one star!!

Have enjoyed shopping here in the past, but the new cattle path where absolutely everyone has to go…read morethrough, no matter what they need, is too much. Nothing says how unimportant your customer is than a setup like this. 30+ people in line (the same line) and 4 cashiers. This was a slow Tuesday afternoon. I can't imagine what a Christmas rush would be like. I have no intention to find out either.

I am rating this store because of the great customer service I received…read more Annette truly made me feel welcome. As I was checking out she asked if i had any coupons. I stated no I didn't bring any. Her quick thinking brought out the question "do you get e-mails from us". I responded yes then pulled it upon my phone. Annette then told me how to find coupons. I SAVE $75 DOLLAR! Then because e-mail is connected to my account she pulled out another $10 of cash back award. $85 total. Annette made this old Democratic Cowboy feel welcome & valued. She is the reason I will keep coming back. (I would have given an excellent, but parking lot was covered in garbage)

I came to the store at 8:05. The store employees are in the store standing there telling me that…read morethey close at 7 o'clock from now on I came and brought family members that had income tax to spend in the store all the way from across town and the store is closed and on the door it says that it's open until 9 o'clock on the Google page. It says that it's open till 9 o'clock. This is false advertisement and I will never come back to your store. this is not the first time this has happened.

This is is affordable and trendy fashion store that includes clothing,'shoes, makeup, lingerie and…read morehome goods for the entire family at a fraction of most brand stores. In this competitive market prices at Melrose are outstanding and you get more for your buck! The store is big and plenty of selections for everyone on the family. They also have fitting rooms to try on outfits. Employees are for the most part helpful

I cannot be more grateful to La Grange. I came in last minute for some emergency alterations and…read moreCatalina was so gracious and incredibly helpful. Another seamstress had made a mess with my wedding dress and nearly ruined it and I went to pick it up 2 days before my wedding. I was in a total panic and called La Grange. Catalina patiently listened to my hysteric complaints before telling me to come in and fixing all of the issues in about 4 hours- only charging about a quarter of what the other seamstress charged. She is the best seamstress you will find and the most affordable. I cannot wait to use her again!

Alteration on the dress was actually good. But Customer service sucks. They don't call to tell you…read morewhen the work is complete. I called for days, sent an email, and texts with no response. The lady answered her cell when I called after 10 PM in a panic and then sent someone to the shop the next day. Very stressful getting my dress back in time for the wedding!

I went today 6/16/25 at 10:00 am. The girl had a bad tone and seemed like she hated her job and…read morewanted to be done helping us as soon as possible. Clothes are amazing and the place is very clean and organized. Prices are amazing and affordable.

The quality of the clothes is good and the prices are reasonable. The service is always pleasant.read more