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Albany, NY

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Torrid

4.0 (1 review)
Open • 10:00 am - 9:30 pm

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Lane Bryant - Lane boy

Lane Bryant

2.0(2 reviews)
2.2 mi

When they remodel the store, they invite Ben Affleck and Samuel L Jackson in to do the remodel, and…read morethen those 2 get to work "Changing Lanes." This is the Lane Bryant located inside the Crossgates Mall, which is a massive hulk of a mall in Albany. But it's not green, so how much of a hulk can it really be. Not our favourite mall, and not Barbie's fave Lane Bryant (she used to shop here a lot more and told me she's been to at least 50 of these!) by any stretch of the imagination, but still a good one, and we'll definitely be back here in a future. Word of warning though... They're expensive, much like most Lane Bryant stores, even for us. But they're well-stocked and very friendly.

This review is simply for the management team coming from a former employee. In case you are ever…read moreconsidering employment at Lane Bryant in Crossgates (DON'T). The training is bare minimum and rushed. If you don't work there often, maybe 1 or 2 days a week-they feel you should know everything (although if you work weekends when they are busy) they don't have much time to show you. Management treats their clients with respect and professionalism. They treat their employees like they are children. They micro manage to no end. They are in your face seeing what you are doing your entire shift. They call you out in front of customers if you're doing something wrong or in the wrong area trying to assist with something. They are also a smile in your face and talk about you behind your back crew. Way too many managers telling people to do different things. They are not all on the same page. It's retail for crying out loud. You aren't giving Brain surgery. The amount of pressure thrown at you during your shift is ridiculous. It's not even worth the 70% discount. No one should be stressed out at a part time job or feeling like they are doing something wrong every single time they work. Train your staff correctly. Treat them like you treat your clients. Then maybe you won't have such a high turnover...and maybe you can keep an Assistant manager. Lastly, have some empathy for your staff who is expressing how you've made them feel..instead of laughing in their face and telling them, they are being "Ridiculous". Real Professional (NOT)! Customer service is not just given to clients, it should be given to your employees as well!

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Clothes Mentor South Windsor, CT - Purses

Clothes Mentor South Windsor, CT

2.5(73 reviews)
89.6 mi
•$$

Clothes Mentor is a ladies thrift store, this one is in South Windsor. Until recently I thought…read morethis was the only store, it is actually a nationwide chain. This store is very selective about their inventory. I actually liked many of their items. They have some premium items behind the counter. I can't comment on the value, since I wasn't very interested, I didn't get a closer look. They have some really nice Coach and Kate Spade purses, as well as a plethora of shoes. The shoes appear to be in excellent shape. One of the purses is an exact one I picked up at Nordstrom Rack, it was 30% more expensive at Clothes Mentor and pretty worn looking. I also noticed a top with a clearance tag from Walmart for $1.00, they are selling it for $15.00. I understand they are trying to make profit, but some of the item's prices are a bit sneaky. My friend found some items that she liked. They also have a case with some smaller items, such as jewelry, premium leather goods and sunglasses. I might return here sometime in the future, this time I wasn't super impressed.

Nothing good to say. If I could give 0 I would. Same as the others regarding the older red headed…read morewoman. She did not greet me or other people of color that walked in after me but greeted a Caucasian woman. I've been here 3 times and each time she never acknowledged me. The younger gal that works there is a lot kinder and has greeted me when I come in the door. Also, you'd be better off selling the items yourself online or going somewhere else because what she offers is offensive. The markup is probably considerable compared to what she offers you. Customers are keeping her business going as we provide her with items to sell and make money. You should really show some kindness and respect to the customers that support your business.

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Torrid - womenscloth - Updated November 2026

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