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    Torrid

    4.0 (1 review)
    Closed 10:00 am - 9:30 pm

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    Lane Bryant

    Lane Bryant

    2.0
    (2 reviews)
    2.2 mi

    When they remodel the store, they invite Ben Affleck and Samuel L Jackson in to do the remodel, and…read morethen those 2 get to work "Changing Lanes." This is the Lane Bryant located inside the Crossgates Mall, which is a massive hulk of a mall in Albany. But it's not green, so how much of a hulk can it really be. Not our favourite mall, and not Barbie's fave Lane Bryant (she used to shop here a lot more and told me she's been to at least 50 of these!) by any stretch of the imagination, but still a good one, and we'll definitely be back here in a future. Word of warning though... They're expensive, much like most Lane Bryant stores, even for us. But they're well-stocked and very friendly.

    This review is simply for the management team coming from a former employee. In case you are ever…read moreconsidering employment at Lane Bryant in Crossgates (DON'T). The training is bare minimum and rushed. If you don't work there often, maybe 1 or 2 days a week-they feel you should know everything (although if you work weekends when they are busy) they don't have much time to show you. Management treats their clients with respect and professionalism. They treat their employees like they are children. They micro manage to no end. They are in your face seeing what you are doing your entire shift. They call you out in front of customers if you're doing something wrong or in the wrong area trying to assist with something. They are also a smile in your face and talk about you behind your back crew. Way too many managers telling people to do different things. They are not all on the same page. It's retail for crying out loud. You aren't giving Brain surgery. The amount of pressure thrown at you during your shift is ridiculous. It's not even worth the 70% discount. No one should be stressed out at a part time job or feeling like they are doing something wrong every single time they work. Train your staff correctly. Treat them like you treat your clients. Then maybe you won't have such a high turnover...and maybe you can keep an Assistant manager. Lastly, have some empathy for your staff who is expressing how you've made them feel..instead of laughing in their face and telling them, they are being "Ridiculous". Real Professional (NOT)! Customer service is not just given to clients, it should be given to your employees as well!

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    I'm lane down my arms
    Clothes Mentor South Windsor, CT

    Clothes Mentor South Windsor, CT

    2.5
    (72 reviews)
    89.6 mi
    $$

    Hi everyone! I have been working with Clothes Mentor since they opened. Just got back today with…read more$46.00 in my pocket for one bag of items. What you have to remember, they will only take what they need!!! I brought in a ralph lauren dress last fall they passed on, but they took it yesterday. Don't bring in your whole closet, try to keep to a bag or basket. they usually only take current fashion -although did see a pair of polo flip flops from twenty years ago, i used to buy at Marshalls for 10.00 so they do seem to make some exceptions. Consignment is a tough business, these ladies make it work, it's a nice shop. :)

    Nothing good to say. If I could give 0 I would. Same as the others regarding the older red headed…read morewoman. She did not greet me or other people of color that walked in after me but greeted a Caucasian woman. I've been here 3 times and each time she never acknowledged me. The younger gal that works there is a lot kinder and has greeted me when I come in the door. Also, you'd be better off selling the items yourself online or going somewhere else because what she offers is offensive. The markup is probably considerable compared to what she offers you. Customers are keeping her business going as we provide her with items to sell and make money. You should really show some kindness and respect to the customers that support your business.

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    Clothes Mentor South Windsor, CT
    Patrica Nash is a favorite brand
    Patrica Nash is a favorite brand
    Clothes Mentor South Windsor, CT

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    Torrid - womenscloth - Updated August 2026

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