We showed up with a pretty large family group, and Al (the owner's husband, I think) was as…read morewelcoming and helpful as one could want. I found some really good used books for my kids and one for me, and several of the others in my group walked out with clothes, jewelry, a really cool old cookbook from the 1930s, and even a beautiful, ornate-looking ottoman. I don't live in Torrington, but if i did, I'd pop by here every couple weeks to see what they've got. Highly recommend.

Great shop in Torrington. I spent $26 dollars and left with a full bag of goodies, and I am a picky…read moresecond hand shopper :)

Pushy manager. I'll never go back. I've literally never been treated like this in my life and I'm…read more70. I'll go to Avon after this.

I went in to purchase a couple of items with a gift card I'd received. Pam, an adorable lil…read morespitfire (that's a compliment), was very attentive and made sure to point out specials and such. She is great at the "suggestive sell," and I bought an extra item just because she sang its praises. Her boss should give her a raise (if he or she hasn't already recently)! I will go back there just because of her! Even though she is young, she is an expert at old-fashioned customer service!

Knowledgeable horologist and excellent service. Reasonable battery prices for all my 51 watchesread more

From the owner: Specializing Clock and watch repair / sales…read moreWatch batteries installed on site Sales Vintage costume jewelry Collectibles

Brett at Pure Silver is a "golden" genius. He beautifully and meticulously soldered 8 charms I've…read morebeen collecting for several years, onto my gold charm bracelet. The most difficult was soldering a bale onto a real 14kt gold thimble (an homage to my tailor grandmother) and then attaching it to the bracelet. He was very kind and patient with me and understood how sentimental I was about each charm's story. Lovely man. Lovely experience. Highly, highly recommend!

From the owner: Specializing in: - Jewelers…read more- Jewelry Repairing - Jewelry Designers

Professionalism is off the charts. I've been going to Hatfield's since they opened their doors in…read more1990. I'm glad Stacey entrusted his business to a local family that deeply cares about the community and also takes pride in their work.

Don't shop here! Hang onto your jewels!! We thought we were shopping at a reputable jewelry store,…read morethat stood by their work and word. How wrong we were! Not only do they provide poor craftsmanship but also when things wrong... poor service. We asked Lisa , the owner, if she was experienced enough to work on an expensive heirloom diamond engagement ring, we made a very. If mistake trusting her word. A simple repair turned into a nightmare, resulting in us going to a NY jeweler to undo/redo the work. We were promised a reimbursement --- and that never came. Please save yourself the heartache, headache and money and go elsewhere!!

Ours was a very brief experience with this company but a very good one we want to share. We have a…read moreriding mower whose tires have gone bad. Looking for replacements quickly to enable us to cut down seriously overgrown acreage, we went to the dealer from whom we bought the mower, Goff. They reluctantly located two tires and said it would be 2-3 days before they could repair and get them back to us. Crazy. We then went to Ruwest. They took a genuine interest in out little problem, and suggested we go to Toce Brothers down the street where, they said, they send all of their tire work. Their suggestion was excellent, we did so, and we got our new tires all set within an hour. Good folks, in our view. We'll recommend them highly for anyone looking for farm machinery and equipment and servicing in this area.

Very knowledgeable staff that go out of their way to help you. They always see to have what I need…read moreI. Stick. Prices beat the big stores and they fix wha they sell.