1. Torres Flooring Solutions

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Torres Flooring Solutions

5.0 (9 reviews)
Closed • 8:00 am - 6:00 pm

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Response time

7 hours

Response rate

100%

Services - Torres Flooring Solutions

Epoxy coating

Floor refinishing

Torres Flooring Solutions Photos

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Recommended Reviews - Torres Flooring Solutions

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Before

If you are in need of any flooring jobs/repair CALL EDUARDO FROM TORRES FLOORING!! You won't regret! I am so glad I found him. We needed to repair the wooden flooring from our rental in a hurry. Called a few places but non met all te requirements, price and timeframe. Eduardo delivered all, above and beyond. Completed the job in 3 days and so very good. Our floor is amazing. Eduardo is very accommodating and understanding. Worked with our difficult schedule, we had other projects working in the house at the same time. Eduardo is amazing at what he does. He managed to match the color of the existing floor almost perfect! It's hard to distinguish where one start and other ends. I highly recommend TORRES FLOORING SOLUTIONS.

floors after refinishing

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2 years ago

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2 years ago

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2 years ago

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4 years ago

Business owner information

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Eduardo T.

Thanks, Susana, for trusting us. If you’re happy we are happy!!!!

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3 years ago

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3 years ago

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4 years ago

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Eduardo T.

Thanks Maritza!!! It was a pleasure to help you

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4 years ago

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3 years ago

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Peninsula Hardwood Floors - Hardwood floor refinishing for Adobe Systems in San Francisco, CA.

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After 5 bids from companies to have our aged hardwood floors resurfaced, we picked Peninsula…read moreHardwood...and we're glad we did. The entire crew is professional, efficient, and helpful. They custom-mixed just the right color, were careful with the baseboards, and meticulous in their work. Our floors are gorgeous! Highly recommended.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

Q Floor Decor - Before & After pictures, daughter's bathroom and home floors

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My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

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Torres Flooring Solutions - flooring - Updated October 2026

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