Five-star experience all around! We made a long drive specifically for this vehicle, and the dealership absolutely delivered. Everything was ready when we arrived, the car matched the listing perfectly, and there was zero runaround. Erik was great to work with from the start -- responsive, organized, and respectful of our time. Armin handled the transaction and kept things straightforward and stress-free, which I really appreciated. And Mario did the contract with no pressure, no confusion, just clear answers and a smooth process. What really stood out was the extra effort: the car was cleaned, the tank was filled up, and Erik even went out of his way to help with logistics when we were splitting up. He drove me to the nearest bank. That kind of service isn't common anymore. This dealership was well worth our drive. Professional, honest, and customer-focused. I'd highly recommend this awesome team with Erik, Armin and Mario. They were all great! read more

We just purchased a used vehicle from this dealership and we couldn't have asked for a better experience. Erik was our point of call from the day before, we drove 3 hours to get this specific car. We were greeted right away. The car was exactly as described and was waiting for us. Once we started the paperwork we also had Armin help us out. He stood by his word and made the entire process go very smoothly. They answered all our questions with care, making sure we made an informed decision. They even washed the car and filled up our tank which was very sweet of them. Erik even drove my husband to the bank as I had to leave with our car. We couldn't be happier with our overall experience and the way we were treated. I would highly recommend this dealership! Thank you both Erik and Armin! read more

Last year, I switched to Torre Nissan to service our Frontier. The entire service department has been fantastic. It was important that I go to a dealership that I trust after some past experiences. On more than one occasion, I've had multiple sales personnel walk up and are welcoming. I've primarily worked with Juan and he is outstanding. He keeps me updated, informed on future service requirements and is trusted. Thank you Juan for being a great representative of Torre Nissan. I really appreciate your help on my last visit. :) read more

They tried to roll a bunch of stuff into our loan, I was pretty upset about it. THe place was ok at first, I liked the cars. Just a bit sneaky on the approach to make the sale you know? I ended up leaving. read more

Great place! I was lucky enough to get helped by Joel and Mario! Both guys were super helpful and made the process easy. Painless really! Definitely would recommend read more

Torre Nissan - Nissan kicks! - Car Dealers Near Me - La Quinta, California

We were fortunate enough to have Jasmine in the internet sales staff help us. Jasmine was kind, thoughtful, and very knowledgeable. As we were deciding which Frontier would best fit our needs, Jasmine was patient and at no time did we feel pushed or hurried into making a choice we might be sorry for later. We had the same experience in the finance department. We took our time going over their cool computerized contract and informational "papers." If you plan on buying a Nissan, call and ask for Jasmine. We purchased the blue Frontier that I've had my eyes on. My only suggestion is Nissan get up to speed with hybrid cars and trucks. Likewise, the Frontier is a six cylinder that gets 310 horse power. Nissan needs to get a 4 cylinder turbo for the Frontier. If Nissan changes the engine, I'll give Jasmine a call as I know she'll help us get into our next Frontier. read more

One of the worst dealerships I have ever been to. I'm currently queuing with four other customers, waiting to pick my car up while one of their customer service agents argues with a customer. I brought my Nissan in for an oil change and before they even took the keys they tried to scam me into replacing the rear brakes on my 2016 Murano for over $400. I just checked the inspection report and the rear brakes passed inspection (picture attached). If you can, don't take your car to these guys. They can't be trusted. read more

Torre Nissan - Car Dealers Near Me - La Quinta, California

To everyone who want to buy a car do not go to the torres Nissan in the LA QUINTA a the deal's ship there sale guys don't know what there doing my daughter wanted to get a new Lexus. Well the person who was help us was will he told my daughter that the Lexus was use so she sad oh no I want a news will he said the new 2025 kick is better the Lexus ok she took it for a drive then we went he kept on saying you can take it with zeros payment the he said i need needed $3,500 and the payment will be $6,000 i look at my daughter and said not even a house is that price $6,878 so please do not go to this dealer ship there a repoff just better to go I 10 or hwy111 because the torres Nissan don't know shit why you are waiting they don't give you water my daughter had ask for if they can make me a coffee so if you think in getting a car or something for Christmas don't go to the LA.QUINT CA a they say one thing and you come walk with you empty hands read more

i can't believe it is now $400 dollars and 3 hrs just to change a battery? after getting scammed into paying $30k for the cheapest Sentra only because I was desperate! never will return ir recommend even for service read more

I bought my 2023 Rogue from the Internet Manager Jasmin Frahm and Finance Manger Jessy Lopez made it quick and easy. If you are looking for a new Nissan or a pre-owned vehicle, I highly recommend giving them a call. read more

The wife and I were looking for a solid second vehicle, we've rented and drove a Nissan Rogue a few times and really like the look , size and handling. So we started looking for a reliable used one online. She found what we liked at Torre Nissan. A super clean 2017 Nissan Rouge SL. Our sales person Emilio Gutierrez was polite, professional and unlike several sales people we've had the misfortune in dealing with didn't try to hard sell us. Anyone who's ever stepped into a dealership I'm sure can appreciate being treated with respect and professionalism, that's what you'll find if you choose to buy from the fellas at Torre Nissan. Thank you Martin, Joel, Mario and especially Emilio for a painless buying experience! A great vehicle at a great price. read more

Torre Nissan - Happy shoppers - Car Dealers Near Me - La Quinta, California

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I purchased a Certified Pre-Owned vehicle. I was told the tires were brand new even though to be certified they only had to have a tread depth of 5/32. On the way home the car had a rough ride so I went back to the dealership. They inflated the tires to 36psi from 28psi. The next day the tire pressure warning lights were on so I took the vehicle to Discount Tire and had the tires inflated and checked. The front tires have a depth of 4/32 and the back 6/32. These tires are far from brand new as the salesman Joel claimed. AND they do not meet the Certified Pre-Owned standard. He then texted me and said "tires has to be new or like super barely used." He also texted me that "4/32 is to(sic) low". I've spoken to management and they are unwilling to accept any responsibility. I was told the GM only comes to this dealership on Wednesdays for meetings. I tracked him down as he is also the GM at the I10 Dodge dealership. He has yet to return my call. If they are willing to be untruthful about one thing how many more untruths are there? The car is the car. Good customer service and communication makes the difference and you will not find either at this dealership. read more

I moved to La Quinta from Palm Springs and I needed an oil change. I saw that this Nissan dealership/repair shop was very close to my residence. I made an appointment and when I arrived the staff opened doors for me and I received a friendly greeting. The person who did my maintenance, Sem Vaquero, was courteous and knowledgeable. My car was taken care of in a flash. Also, I wanted to mention, I was given a $10 credit for bringing my car there for the first time so I picked out several small items in the shopping area. The lady at the counter was friendly and personable. All in all my experience was very pleasant and I am happy with the service on my car. The waiting area is cozy and like home. I miss the Palm Springs Nissan Service Department but I am happy that the staff at both locations are friendly, knowledgeable, and welcoming. They give old-time service in these new ages. read more

If there was the ability to giver lower than one star I'd give it. My experience with Torre Nissan Service center was terrible. It started off with when I dropped my car off, the person that was supposed to give me updates on my vehicle passed me off to someone else I didn't even meet. Later that day it was getting closer to the end of business and no update. I called and no one wanted to help me, I had to speak to the person I hadn't met. After insisting I get an update, someone finally tells me "Oh, we have to call Nissan to see how to go about the repair it won't be ready today." I'm sorry aren't you Nissan, who could you be calling? The 2nd day begins and still no update, I'm provided a link so I can track the progress of my vehicle. The link says they haven't checked it in, I call again. This time I have to ask specifically for the person who I hadn't met. They tell me that they found out what's wrong and it'll be $750. Tough pill to swallow but I have to get it done. They tell me we'll try to have it done for you by end of day. Once again end of business and no phone call, the tracker has not been updated. I call and no one is able to tell me what's going on with my car since the person I haven't met is gone for the day. Incredibly frustrated, I have to call back the next day around the afternoon and what do you know, it is their day off. No handoff to anyone else, and no phone call with an update. I then ask the person on the phone for an update and they can't provide me with one because the internet is down. Before I can finish my sentence of, "I'm frustrated because it's been three days" they interrupt me and say in the most condescending tone"I apologize sir without the internet we have nothing". I hang up and wait a few hours to see if their internet gets fixed, I finally call back around 3pm and my car is finally ready. I ask if I can go right then, and they say no just wait an hour so I do. I've already waited 3 days. I show up and they hand me my keys and paperwork. I go to my car to turn it on, and there is no gas left in the tank. I go back to the service advisor and they say well you should be able to make it to the chevron next door. The service team has no empathy, no customer service, no timely updates. Just be a human. I'm afraid I will have to return in the future due to my distance from another Nissan service center. I am not looking forward to it. read more

Juan is amazing in auto service! Every time I take my car in he gets the job done! Jesse Lopez was an other story. I purchased an other warranty on my 2016 Altima which is paid off and he was pushy on purchasing an other car. When I told him I wasn't interested his demeanor changed to was short and cold. I will not be purchasing an other Nissan anytime soon. read more

I like to get my oil changes done here. There has never been a bad experience at this establishment employees are cordial . Definitely recommend Torre Nissan for this type of service. read more

Had my Nissan Altima serviced here before I headed back home. Checking my oil this morning I noticed corrosion on my battery post and no where on my receipt did it mention an issue. I called my dealer at home and sent him the picture. He said that they would have taken a couple of minutes to clean it up but let me know. They washed my car so I gave them two stars otherwise zero and I'll avoid this company on my many trips to the area. read more

Torre Nissan - Car Dealers Near Me - La Quinta, California

Recent move had us looking for an automotive repair facility for our 2014 Nissan. Had always used a dealership so we decided to try out Torre Nissan. So very glad we did. Brought the truck in after making an appointment. We were promptly checked in and advised by Juan Castillo. He gave us a comprehensive list of what needed to be addressed. It wasn't cheap but all Nissan parts and warrantied. Offered us a loaner car (we passed) and offered to take us somewhere to have lunch. Again we passed but how lovely to offer that to us. Nice cool and comfortable waiting area. And virtually everyone continually offer us cold water and sodas. Made us feel like very valued customers . This is exactly the kind of service we were looking for. Torre Nissan and Juan Castillo has a customer for life! read more

Excellent customer service from Bob (general manager), Luis, Joel, and Jesse! If you are in need of amazing reliable cars, come here to purchase your vehicle. read more

Very poor service department. When you buy a new car, you expect the factory service to be dependable, friendly and reliable. This dealership advertises heavily, but is not the place I will ever buy from again. read more

TERRIBLE! The sales people are friendly and so is the financing. BUT when it comes to processing paperwork, it's the worst terrible horrible service I've ever experienced. Never do a trade in. I gave my car as part of my down payment and closed the deal. Only to find that almost a year later, I'm still fighting attorneys, parking fees, police reports because they didn't file the proper paperwork. I constantly emailed and spoke with SCOTT BRADSHAW, but it all was false promises. Blaming it on others, or reassurance that the paperwork had been filed. I work in customer service and would never have this go the way it did. Terrible Terrible. My problems with a car I no longer own are still ongoing. read more

Alex service advisor is always professional and fair, he takes care of business and is always looking out for his customers, I highly recommend him for any issues you might have with your vehicle, you can never go wrong with his expertise. read more

Terrible experience by far that I've ever had at a Nissan dealership service department. Service department needs more training on how to explain services and fees and how to provide better customer service. Well at least the advisor who helped me Alex Corona. First I wasn't made aware of why the extra charges for diagnosis fee. If they need more time with the car that should've been on them. I asked for fee breakdown and basically was given an explanation of how a sensor works and then advisor (Alex Corona) emailed me estimate not showing a detailed breakdown that I requested and he sent it from a personal email. So unprofessional! After two days of bugging Alex and taking a trip to service department since phone call wasn't being returned I was promised a breakdown of work done for the diagnosis test fee, but I had to make a second trip the next day since he said he couldn't email it this time. The breakdown he gave me only showed estimate of $170 fee not the $510 they were charging me for diagnostic test that I had requested breakdown for. Finally after frustration and feeling like a broken record repeating myself and getting no where I called parts and service Director who at least explained better and discounted fee to $255. I really don't think I should've been charge anything especially with the horrible service provided, but I wanted my car back already . The estimate for fixing the vehicle was for over $3,000 and Alex said he was only 90% confident it would fix the car. I mean who would pay any money to any service provider when they aren't even 100% sure it's what's wrong. Then I was told he meant they can't guarantee nothing else would be wrong with the car. I know what I heard and no one was asking for that type of guarantee how silly would that be. I still had to have my car towed home. I feel like I got robbed for my $255. Also, when I received my car at home I checked it and noticed owners Manuel/maintenance/ warranty booklet was missing from car. So I called on Saturday 1/21/22 at 9am left a voicemail for Alex Corona to inquire about the missing booklets. About 10:30 am I called again and he put me on hold since I was 10 minutes away I stayed on hold but also got a ride down to Torre Nissan. I got there in 7-8 minutes for which I was still on hold so I hung up as I walked in to my disappointment Alex as well as two other employees who were sitting in the desks behind him were just sitting there looking at their cell phones, so why was I on hold for over 6 minutes when no customers were in there?!? So very disappointed and made me so upset. I asked for my booklets and of course he implied he had heard my message but guess he was too busy playing with his cell to call back. He said I would have to wait till Monday 1/23/22 so he can ask the mechanic about booklets didn't even offer to go take a glance in case he could spot them. I've had several Nissans since 2000 to now and like I said this has been the worst experience making me regret I have a Nissan. read more

Bought a car from Tori Nissan this week. Great sales staff that don't oversell their cars. It did take three hours to get through... But much better than going to the dentist. But their attitude was great environment was hospitable and I'm very happy with my car. The only downside was the loan officer at the dealership oversold the warrantee and insurance. He spent 30 minutes trying to sell us on something we didn't want, which made me not want it even more. read more

Torre Nissan - Bought a used GMC Acadia Dinali at the Nissan dealership. Very happy - Car Dealers Near Me - La Quinta, California

I called Wed to make appt. But service dept was busy so Nicky took my message and stated I would get call back. Didnt:( and its Sat. Drove down to try to get serviced today. Scott and Javier are excellent at their jobs :-) we really do appreciate how they treat the customers. I was able to meet Nicky and she was very apologetic :-). I can see that they get very busy and still manage to be friendy and smile all day!!! I hope other dealerships can learn from Torre Nissans excellent customer service :-) read more

Leased a 2023 Murano from Scott, the sales mgr at Torre Nissan. Went thru Costco's auto program. Scott found the model I wanted in a flash and brought it into his dealership for me. Got all my rebates, excellent monthly price, they honored Costco's program and were so easy to deal with. Honesty, integrity goes a long ways. My local dealers never took the time to help me. I live in the Temecula, Murrieta area. I conducted business by phone and Scott made sure I got everything that was promised! Thanks to Torres, I got exactly what I bargained for with out the hassle and BS I got from other dealers. Good dealer to purchase from. They are also a Costco dealership and Costco doesn't just take everyone into their program. read more

I bought a used truck 2014 f-150 The truck was running perfect I have to change the battery because it needs a new one but went l change the battery don't start . I called a mechanic to check it and told me that have alarm Device installed in torre Nissan that's don't let my truck to start . I went to torre Nissa and told what happens and they don't know what to do. just told me to wait for the manager but he's coming in 3 day l can't wait that long To bad costumer service read more

Save your time and go to palm springs nissan. Came in last November to get my neice a rogue sport. Got a shit quote here and they did not even want to negotiate. They gave us $260 for a lease. Went to nissan palm springs. Same car, $159/month drove off the lot within 2 hours. Last weekend, came in for Nissan Armada, expensive car. They gave us quote of 720 a month with 4k down on a lease. Then went down to 659. The "manager" came down and said they want 52% on a lease. We have tier 1 credit, just fyi. The "manager" showed us papers with numbers and said sorry, cant do anything lower then $659. Next day went to Nissan palm springs. $2,300 down and 450 a months. They also said 702 at first, we said no way. Manager came, negotiated with us and we left that same day with a Armada lease for $450/month with 2,300 down instead of 4k down and $659 a month. RUN from Torree Nissan. 2 cars in a row in less than a year we got from Palm springs because la quinta Nissan sucks! I dont know how they make money. My mom needs a new car and were going next month to palm springs right away, not wasting my time here, even though it's closer to us. Shit salesman and staff. They just called me today to talk about price, I told them we bought a car on Sunday, we were there Saturday. Its tuesday. The owner of this dealership should be ashamed of his team. Poor guy lost on 2 vehicles with us and I'm sure a bunch more. This place is a joke. Here is a picture of my new car from PALM SPRINGS NISSAN!! read more

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My family and i drove to palm spring as we got here or car decided to break down on us. Battery went out and motor mounts broke. Nissan of palm springs couldn't fit us in till a week later so we went here and boom same day service. Alex was really helpful. Now its running well. Thank you. read more

I am now on my third car from Torre Nissan. The sales team is and has always been great since my first purchase in 2011. Unfortunately, I cannot say the same regarding the service department with the exception of Sem who has always been great. In my last few visits, the services have taken longer and longer each time. In addition, the service and parts representatives have been very inconsistent and seem uninterested in providing a great customer experience. I called to get pricing on two items for my vehicle yesterday and the gentlemen was so helpful by providing the cost, ETA of the part and had no problem providing the part numbers. I called again today because I did not get the part number for the second item and Chris Contreras, the parts manager, stated he could not give it to me. He stated it was company policy as they don't want people looking for parts elsewhere. If you are a manager and I just stated someone else was able to help me then why would you, a manager, not be willing to? I requested to speak with the service manager, Juan, who was able to help me. I have continued to service here despite all the service issues because I have been a loyal customer and trusted Torre Nissan with all of my vehicles but unfortunately I will not be doing so moving forward nor will I purchase or refer anyone else to this dealership. I would rather pay MORE to avoid the headache and lack of providing decent customer service. read more

Had a brake problem, and mechanic stated, replace master brake cylinder. After replacing this item at a cost of $893, same problem with spongy brake pedal. I was reimbursed the $893. Next the mechanic said, replace the ABS pump, cost about $2,000. I had no confidence with the Torre Nissan mechanic, so I had my car towed to Infinity dealer in Palm Springs. Was told there was air in the brake line. Cost to repair. $189. When I first brought my car into Torre Nissan, I said, please check for air in the brake line. Seems Torre Nissan mechanics are only interested in the max dollar they can charge the customer, not the easy fix. read more

The sales person who helped me was Carlos Carillo not Juan Carillo . My mistake very helpful Thanks Carlos for your help read more

I was skeptical going in because I usually loathe the car buying experience. I was pleasantly surprised. Scott B. and sales guy Luis Suarez made it so easy and painless for me. I'm so happy I decided to buy a car in my neighborhood of La Quinta. I was in and out in less than three hours and didn't feel pressured at all. It was all transparent and friendly. I'll be back next time I need a vehicle and would recommend your dealership to anyone. Thanks guys. read more

Torre Nissan's service department is the best ever!!! They are fast, courteous, efficient and extremely accommodating. In the last 60 years of buying cars, we have never worked with a car dealership that makes every effort possible to work with their customers. I give them a 10 star rating, especially considering the fact we bought our car from another dealership due to inventory availability, which was Mossy Nissan, Escondido who were also fabulous to work with. Torre Nissan continues to be a pleasure to work with. Special kudos and a huge thank you to Daniel in the service dept. What a great guy. Thank you Torre Nissan read more

If you are looking to buy a Nissan, I highly recommend seeing Joel Romero at Torre Nissan in La Quinta. I am very happy with my new Murano! Joel is and was accommodating during and after the sale to make sure everything was satisfactory. He is friendly and professional! Thank You Joel! read more

Kudo and Thank You...!! to the technician at Torre Nissan, that work on my 2006 Nissan Titan they did an excellent job and left my baby running like new. Not only did I get a service done she looks SXY CLEAN this reminds me of the 1st day I got her. Special thanks to Mr Juan Castillo as he's always atentative to take good care of his customers. Keep up the excellent work Juan as I have no problem recommending family and friends to you Sir. Joel read more

I purchased a car through Torre Nissan. My salesperson was Joel. The experience was incredible. So easy and quick. Joel and his team are honest, efficient and kind. Could not recommend the team enough and will certainly be back again! After having terrible experiences at car dealers in the past, it was so refreshing to deal with Torre Nissan. read more

Torre Nissan is the best. GM Marcelino Maldonado and his staff always go above and beyond to make the best deal for my family. I wont buy a car anywhere else. My family's 110% satisfaction each time we buy a vehicle here;it is the reason for my 5 star rating. Thank you Torre Nissan. read more

Financed Car that was for sale for $10,900. Final price when reviewing contract was $19,000. They added GAP insurance, $3,000 "Nissan Safety System" ??? and every fee you could think of or had never heard of. All the while reading through as fast as possible and urging me to sign. It was a really unpleasant experience with the finance dept. read more

I bought my vehicle here, but I will never again have my truck serviced here. First experience I needed my radio checked out, they had my truck for 5 hrs then tell me the technician didn't have time to get to my vehicle!. Second experience they sent me an email advertisement on an oil Change .....SEE PICTURE... They denied the Service they were advertising. The managers States that there is no guarantee services can be done in the advertised time. .... read more

Torre Nissan - The Torre Nissan Advertisement that they Denied. Because it could not be done in 30 min.... THEN WHY ADVERTISE IT! - Car Dealers Near Me - La Quinta, California