Amazing service from Joe. Called earlier in the day about an A/C issue and he offered to take a…read morelook the same day! Joe was honest about what was wrong with my car and didn't try to upsell me on anything. He also gave me a great deal on the A/C recharge! Can say I will definitely be coming back and recommending this shop in the future.

Great service, great gentleman at the front desk, amazing bmw chairs to sit in, and they also do…read moregood work on your automobile to boot!

I have owned German cars since 1970. I started with a Volkwagen Bug then BMW 2002, 530i, 735i,…read more740iL, and currently own a Mercedes-Benz SLK 320 and a GL 450. If you're reading this review, you know that a good independent mechanic is going to perform the same work as the dealer but at a significantly lower price. Having owned German cars for over 50 years I've seen and experienced lots of ups and downs in the world of mechanics servicing my cars. Recently I took my MBZ GL450 to Nick at Highline and had one of the best experiences I've had with a repair shop. My car had been virtually sitting mostly undriven for a couple of years and had numerous issues not the least of which were related to the airbag suspension and the emissions systems. I was not able to get the "check engine" light to go out after numerous attempts and could not get the car smogged or registered for two years. NICK FIXED IT ALL!! Not only did he fix it perfectly but he kept me constantly in the loop as work progressed. Since this was my first experience with Highline I must admit I checked other shops' prices on the work and Nick was less expensive across the board! Suffice to say I am a huge fan of Nick and Highline and cannot recommend them highly enough. They are the best of the best in my opinion.

Nick and his guys at Highline European Motorcars are absolutely…read more THE BEST! I have been going to them for several years for service and repair work of two Mercedes. Nick has the highest integrity and the work performed has always been top notch. They definitely care about their craftsmanship and their customers.

Great experience overall. Very personable, professional, and at a really good price. They were able…read moreto install a control panel, replace damaged wires and also install a wolfbox rear view mirror camera. Really happy with the work done. I'll definitely be returning.

Whole team was a vibe. They make you feel welcomed. Andy the sales person who helped me out was…read moreeasy to reach out and hella reliable. I bought coilovers from them and came asap. The guys who installed it was Chato and Soul shout out to them they were amazing and quick. They know a lot about cars and they work on cars for the love of the game. I was well took in care of and definitely a shop I will recommend to everyone.

I went to Matt Imports for an oil change after receiving recommendations from Chat GPT. Matt was…read morevery friendly, professional and took the time to explain everything clearly. After completing the oil change, he pointed out that the exhaust pipe near the muffler was bent and introduced me to Steve at Cypress Muffler and I was able to make an appointment next week. He also suggested that I have my tires checked. Matt gave me recommendations to keep my old Lexus in good shape but there was never any pressure to have additional work done. As an older woman, I am often nervous about car repairs because I have been pressured in the past to approve unnecessary work through scare tactics. I trust Matt and appreciate his honesty and professionalism. I will highly recommend Matt's Import to My neighbors and friends.

I called Matt earlier this week and he got my an appointment within a couple days. I needed a…read morestarter fixed on my car and he found the problem right away. Great service and he'll give you the best deal and warranty. Any issues, definitely go see Matt's Imports for your auto needs.

Cannot express how AMAZING this place is! Every issue I had has been resolved almost immediately…read more Making an appointment and price are the greatest. The labor being spot on with the break down of why it is having problems with the car. Robert truly makes your car come back alive and feel like you can breathe again!

My car was sounding bad , changed my wheel bearings and did my brakes and smooth sailing . Work was…read moredone timely . I knew it was going to be a bit of cost better than a monthly car payment . And looked for my missing EarPod for me that fell in that dark hole below the parking brake . No ear pod but at least they looked .

Thank you very much Daniel at Western Auto Care for taking care of my car today. I was referred…read moreto Daniel from a friend who had her car fixed and was very happy with the service. I want to make sure that I extend my thanks to Daniel (communication was amazing). Daniel was pleasant and professional. Thank you Daniel and Western Auto Care "for caring". I also feel that the price was very reasonable.

It has been about a couple of months since my car repair by Western Auto Care. My car is running…read moresmoothly for being 20 years old (2005 Toyota Corolla). Back in August my car stopped going in reverse and I knew it was time to replace transmission. I message around to a few vendors on YELP. Most of the vendors were were asking for double or tripled the amount for rebuilding transmission. Daniel suggested buying an used transmission which cut down on the costs significantly. Once I had the car dropped off he was constantly updating me with texts/photos of the car status. I also had him replace the real main seal (since transmission is already out) and replace the motor mounts (transmission and engine) and control arms with ball joints. They also tested the used transmission to make sure it held up. They were able to do all that work in 2 days. The car needed to run a while to break in the new/"used" transmission. Daniel and his team did an excellent job with the repair work, communication, and the pricing. The pricing was quite reasonable (Daniel did let me know ahead of time the pricing/quotes for potential work). I would take my current and future cars to him for any repair work. Sorry for the late review Daniel.

I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

I searched for the best ac mechanic in my area and found FnP. To my suprise they informed me of the…read moreCalifornia cool air rebate program. This program will PAY for your ac work providing you are approved and the system has a leak. If the ac is having issues chances are there is a leak. So check it out!! I was approved and they went to work. These guys did a great job on my ac system, it blows like Antarctica! They also found a couple issues which I need to address soon, and they replaced my fan clutch. Very thorough and that impressed me. Francisco explained all aspects in fine detail. This is a premium shop with a warranty program linked to mechanics nationwide in case of any issues with their work. Thank you FnP

That's What's Up! Ryan and AP got me handled before a trip…read more I'm always super last minute but the guys squeezed me in and got my Yukon dialed in. A little more height on my rear on my Yukon and a once over on my suspension. Super happy with the outcome and appreciate them getting me in just before my trip.

This shop is awesome and highly recommend it. Ryan & AP did great work with my 2024 Sequoia. They…read moreinstalled a complete Westcott lift and tires. AP explained the work and what would be done which was nice to know ahead of time. Take your projects here you won't regret it. Geo