Compared to other reviews my request was simple but the results were far from it. Could not have…read morebeen happier with the anniversary present they helped me put together from scratch. Wish there was a 6 star option!

So the first time I called and asked to have a frame made, no problems at all. The frame was in…read moregood order and we were happy with the result. Fast forward two weeks later. I emailed the same guy a couple of times about having two more small, simple frames made. Days later and still no response. I call the guy and he tells me he doesn't want to make the frames unless I bring him prints to go inside the frame. I explained several times I'm giving the frames as a gift and so I don't have a print. Again he tells me he doesn't want to make the frame unless I bring him the prints for it. Again, i try to explain I so not have a print, and that the frames are for a gift. He says he'll get back to me. This was several days ago now and still no response. I guess he wants me to bring him prints to frame so he cam upcharge e for the frames. I understand the reviews now. The guy was difficult to communicate with, and I do not recommend using You'd think that given the pandemic, they would welcome the business. Instead, he tries tp upsell me on two frames. I would say avoid the headache and avoid The Frame Maker. Instead, I recommend Michael's on John street. The frames are equal quality, very good selection, and the prices are better than Frame Maker. Also, they will sell you a frame, even if you don't have a print for it, without trying to upcharge you. Save yourself the headache, and avoid this business.

"I'm the owner, and I don't give a f*."**…read more I don't usually write Yelp reviews - I had to create an account just to post this. I don't like hurting a business over one bad experience, and maybe that's all this was - but wow! I left Framing Depot without a birthday gift for my husband and feeling completely disrespected. I wasn't treated right - plain and simple. I've used Framing Depot before and had good results, so this came out of nowhere. I placed an order ahead of my husband's birthday. On the Saturday before (they're closed Sundays), I called to confirm pickup. I gave my last name, was asked to repeat it a few times - my name is tricky and perhaps the line was bad. Then I was told - with clear irritation - "Can you just spell it?" I replied, "Sure. You just had to ask." No doubt I was a bit annoyed with his tone. When I arrived, the mat colour was wrong. The owner pointed to the paperwork and insisted it matched the order. I hadn't filled it out the paperwork, and said as much. Instead of owning the mistake, he kept pointing to the paperwork, so I firmly reminded him I hadn't filled it out - I didn't work there. Once he finally acknowledged the error, he offered to fix it - but not until Monday, the day of the birthday, which didn't work for me. He told me I had an attitude - and that I'd had it long before I arrived - referencing the earlier phone call where I'd said, "You just have to ask" when asked to spell my name. He said, " I was there, he did ask!" It became clear I was dealing with someone who was already angry with me. I said I'd come back to speak to someone else, as the interaction was going sideways. He repeated that I had an "attitude," again citing the call. I reiterated I'd be leaving and would speak with someone else. Then, out of nowhere, he said, "You're not getting a discount." I hadn't asked for one though, frankly, it would've been appropriate given the error and how I was being spoken to. He repeated that I had a bad attitude, told me he was the owner, and said, "I don't give a f***." His words. I responded, "Clearly." He seemed visibly charged and completely unaware of how he was coming across. I wasn't scared, but it did occur to me that I was alone in a store with a man twice my size who was being irrational. I admit I had a bit of tone on the phone - in response to someone being irritated with me. But even if I concede I had an attitude, does that really warrant this kind of response? "I'm the owner and I don't give a f***"? I told him I wouldn't be taking or paying for the frame. He was in agreement with not continuing to do business with one another. He then tried to break it in front of me and managed to crack it. I left empty-handed and rattled. An aggressive, unprofessional, and completely unacceptable behaviour from someone running a customer-facing business. But as he said -- he didn't give a f***.

I am sad to have to write this review. I needed two pieces of replacement glass for some frames…read moreand contaced The Framing Depot through their website with the size of the glass needed. I was hoping to save an extra trip to the store and just go once to pick up the glass. I even confirmed with an employee that they indeed received the message and she said her manager would be contacting me. No response. I try again. No Response. Does The Framing Depot really not want my business? Did I offend them by using their website ... which is the point of a website.

This is an excellent place to have work done on your pictures. The quality of service throughout…read morethe process was top notch. And the lovely personalities of the staff added so much to the experience. They even carried the finished pictures to my car, which was parked near, but not right outside the shop. I cannot rate this shop as anything other than excellent and will go back soon with other pictures in need of help!

Frame Master was great - we came in with our print, and they walked us through all the…read moreconsiderations; finding what we wanted in our price range. It was a nice 20-30 minute conversation to figure it out, and then the rest was handled. High quality work!

One of my new fave galleries in TO!…read more Owned by two absolutely fab women who are professional artists themselves, this gallery features a new exhibit every four weeks. They focus on photography, and like to showcase local, and often up & coming talent. The space is bright and beautiful; small but great for intimate viewing of each piece. Furthermore, Akasha offers framing services. I had a number of pieces framed by them, and they were extremely helpful (and patient) through the process. I say patient because my husband and I changed framing direction on them a few items. Check my blog for reviews on their last two exhibits: fabulouslyaverage.com.

This hidden GEM is located in the Village. I noticed the sign outside...saying it was a GEM...and I…read moreverified it. I walked up the stairs revealing a beautifully open and well lit gallery featuring Bret Culp's Mystical Ireland Collection. My warm welcome by the girl watching the place explained every 4 months they feature a new exhibit. in addition to the featured art...this gallery offers professional custom framing and art installation services. Great place :)

Okay job. Not for expensive art…read more Their new location is on Queen East. You get what you pay for I suppose.

I really liked my finished product! Great work from an older gentleman who has had this little shop…read morehidden away near the corner of King and Sherbourne for a long while. Hope he keeps getting enough business to fight off the neighbourhood pressure for change!

Overpriced and unfriendly service. Nothing justified the crazy prices they quote for the exact same…read moreservice other businesses charge 1/2 for.

The Picture Frame Factory is quick to assist with my crazy requests and art projects. They are…read moreprofessional, talented and reasonably priced. Tufan is easy to work with and the turn around time is incredibly fast and the final product is always great quality. I have nothing but excellent things to say about my experience using The Picture Frame Factory and would highly recommend them to anyone looking for a framer.

The shop is small and rather unassuming, but they have a large selection of frames, mats, and…read moreprints nonetheless. Dropped a large print off here a few weeks ago. I wanted it set in a basic white frame, shadowbox sort of setting. I wasn't sure exactly what it was that would be required, but when I explained to the lady who works there the look that I wanted, she knew precisely what I ment and made a few recommendations. We settled on a deep box frame, and white matting that also ran along the inside edge of the frame as well as around the print to create a really nice effect, similar to a shadow box. They were a bit pricey (over $500 all in), but well worth it for the work they did. The print was ready within 10 business days and they even delivered it to my office! Awesome advice, and service. I would recommend this place, in a heartbeat.

I had several fitness certifications I wanted done in a basic frame and also a rare original piece…read morefrom the lead singer of my favourite band. The staff laid out all of my options and made some suggestions which were great. They asked if I had a budget in mind for the rare piece and I said not really, wanting it done right. We looked at the frames, the borders and the casing that was not only going to protect my piece but preserve it. Well it came out beautifully and I couldn't be happier! Yes it was pricey but I now have some artwork that I would be proud to showcase in any room of any house. Thanks Frame It On Bloor!

Very helpful staff to help navigate a massive selection of frames. The result was just as I wanted…read moreit. I particularly like that all the work is done on-site, not shipped away to be done.

Amazing, knowledgeable owner Christine, she is very nice and helpful. I asked so many questions…read moreand she patiently explained the product options, and carefully helped me choose the perfect custom frame. She is truly very nice, I feel so lucky to have her expert advice. I saw all kinds of paintings, prints, and frames to choose from, to make the home and office more elegant and beautiful. I am an art lover so I always go there whenever I need something custom framed. Very worth the money, the quality is superb.

From the owner: Equipped with state-of-the-art technology and the finest material, we are committed to creating…read morebeautiful frames to showcase and protect your art and memorabilia. Our skilled team ensures the final result meets your requirements. Moreover, we carry out an extensive range of ready-made picture frames, mouldings, and mats. By combining skills and knowledge with warmth and informality, our team walks you through the gallery and ensures you're looked after and completely satisfied. Our goal is to guarantee professional and speedy services at all times! Drop by today.