Excellent taste ...Portions were skimpy in comparison to the ones in Texas. Love the menu. So much variety. Very relaxing environment but the service was a little slow. read more

I went in to pick up a door dash delivery order. Even though it was 7:30 on a Sat night, the restaurant was only about half full (not very busy). When the cashier up front finished with the customera in front of her, I gave her the name of the door dash order, she went back to check and said it waSbf ready yet but would be soon. About 5 minutes later she went to check a second time and came back and asked me a couple of questions that seem to imply that the order was not back there. Long story short the snowballed into an incredibly unpleasant experience, in which I will admit I was getting increasingly angry and frustrated, but at the end of the day it started with the cash you're being incredibly rude to me at least twice. It took me asking for a manager about 25 minutes after my order was supposed to be ready to find out that the order was apparently picked up by somebody else before I got there? Hard to say what the truth really was. All I know is I have been trying to find out if the order was actually back there being worked on since the time that I arrived and instead of anyone being helpful about it all everybody kept doing was going back and telling me that it wasn't ready yet. Complete waste of time, that did not affect the restaurant or the employees that work there is bottom line one bit, but greatly affects my money and my ratings and my timeliness for doordash. So I understand that it was not that big of a deal to them but it was a big deal to me that never needed to reach that point. The manager that I asked for that came out later made it seem as though the employee went and got the manager when she realized the order wasn't there but that is not how things went down one bit. After I finally got the delivery order and delivered that order and the second order that I was supposed to be delivering I called the restaurant back to speak to the manager because I was a bit calmer and wanted to try to explain a little clearer why I was so upset. Instead of hearing me out and letting me finish she cut me off and then proceeded to tell me that three other guest said that I was the one being rude. Wouldn't surprise me if some of the guests there did say that because I'm sure they only started paying attention once I started getting more frustrated and loud. If they really wanted to know from the get-go what happened if there are cameras there I welcome them to go back and watch and listen to the video from the beginning. That would give him more accurate representation of how things transpired. There was another gentleman there that had ordered $500 worth of food that had showed up a little later than the pickup time because he thought it would be nice to give them a little extra time and his order wasn't ready yet either another employee of theirs that went back to check pretty much just came back out and said it's not ready and when we asked how long he said I'm not sure. Just to give you an idea of what kind of service was going down that evening. If that restaurant would like to contact that gentleman he was there when I was trying to get someone else to go and make sure the order was actually back in the kitchen and he heard the female employee who was rude to be cut into the conversation and cut me off from what I was trying to ask that other person to do. He can vouch for the fact that that person was rude to me and to be honest the only reason I started being that way was because of the lack of customer service I was getting from the rude employee. Once again if there is any kind of video of the incident starting from 7:30 p.m. Saturday November 15th I welcome you to go back and review it. If there is no audio at the very least you can see that the female employee went back to the kitchen three separate times to check on my order yet somehow did not know that the order was not there and the male employee that went back to check the one who wasn't sure how long it was going to be that didn't occur to him to go ask someone and find out he went back to check the orders at least three separate times as well without realizing that my order was not back there. I can't imagine anyone not being upset by that situation. I guarantee you that if I had been the customer who actually ordered and paid for it and not the delivery driver who was simply picking it up the way I was treated and talk to you would have been different. Based on that alone I would not recommend this place to anyone. This particular location has decent ratings but if you go and look at the corporate office rating for torchy's tacos you will see that a lot of people have similar issues with delivery orders and to go orders and rude staff. Proceed at your own risk. I can say without a doubt that based on the totally dismissive way that I was treated I would never dine there & would not recommend to family or friends. read more

Love the food here every time we visit. The queso is always delicious and have been working through the menu for years. While food was still delicious today, the sewer smell inside was so off-putting we HAD to sit outside if we were going to get away from the smell. Serious plumbing issues that clearly is not a last minute problem, as there is no way this smell could have been so strong from a single event. Come on Torchy's! Put some upkeep money in this place to keep it going. read more

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Wow, this place changed a lot ! Service is disaster, we were the only customer yet we had to check on our food for couple of time and then the food quality miserable. This is my last time eating Torchy's in this location.Management needs to care for people or it's closing down sooooooooon. read more

I didn't have the best luck here. If I weren't celiac, I bet this would have been a fine place to be. In general I'd seen that Torchys have been celiac friendly so we gave it a try. We had a long wait but it was a busy understaffed Friday night, so the wait was anticipated. When we got to the front of the line the girl taking orders wasn't sure what items were gluten free so she got a manager. We waited a bit which would have been worth it if he were able to walk us thru the menu but when he got to the front he just flatly said "what's the problem". He appeared very bothered. I always acknowledge its privilege to be able to eat out still but I just felt such a huge inconvenience to him that I ordered two tacos of the only thing he told me was gluten free. We waited close to an hour for my husband and I's tacos. They were cold. We won't be going back. read more

Our counter person today was freaking awesome! Super helpful, friendly and cheerful! I ordered the Mr Orange for the first time today. It was good but favorite is still the Baja shrimp. Queso is always amazing as are the chips! read more

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The machine asked me if I wanted to leave a tip when ordering my ice cold unappealing, chicken fajita taco. This is without a doubt the home of 0 customer service with horribly prepared food. The Alamo heights location is 200% better. The ship here is rudderless read more

Not a great value for the money restaurant. The serve wasn't checking on you to see everything is ok or not, we had to look around to find someone to let him know we need refills or you need more sauce . food and Ambiance were very ordinary nothing special to makes you WOW. furthermore to me , there are lots of different and better Mexican restaurants in San Antonio to choose from. Good luck to you all. read more

Foods good, too bad they stopped making the Tokyo Drifter taco. Way over priced tho. Ordered 2 tacos 2 chips and queso, 2 small margaritas, $45.00?!? Seriously? That's like $10 bucks at Taco Cabana. read more

Quite possibly the slowest restaurant I've been to. Workers were dragging and food took an extremely long time to arrive.

We came here for a rehearsal dinner in the side seating area. Although we had catering, the food was delicious. If we had been in town longer, I would have returned and ordered many tacos. But the build-your-own tacos we had were pretty delicious in themselves. The lemonade was tasty, too. read more

Torchy's Tacos - Tacos Near Me - San Antonio, Texas

Say what you will about this chain but we had a great experience at this location. The woman who took our order at the counter was very patient and kind enough to help us figure out the app. We ordered potato and egg breakfast tacos, the Baja shrimp taco (ask to sub grilled shrimp) and the chicken fajita taco. We also had a coupon for a free half size queso and chips. The food came out quickly and the place was very clean. Everyone enjoyed their food and we will be back for quick and convenient late breakfast/early lunch. read more

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Torchy's was recommended to me while I visit San Antonio. The food was super good - I had the "Republican Taco". The beef was tender and well seasoned. I also had the chips and queso, the queso might be some of the best I've ever had - it was spicy and had hints of cilantro. If you're visiting San Antonio - you have to give this place a try! read more

I have reviewed this location before, but I wanted to add another review because I found... shhh.. the secret menu. Let me introduce you to the Ace of spades. Although it's on the secret menu, there is nothing secret about the flavors this has. I think it's on the secret menu because this is no taco. It's the size of a burrito and it packs a punch of flavor. I now order this every time i read more

Torchy's Tacos - Ace of Sapdes - Tacos Near Me - San Antonio, Texas

Tasted great! I'd get the chorizo egg all day on corn tortilla though. I think the menu changed and they don't have the various hot sauces anymore. We had sangria, tasted great and not too sweet! The tacos are quite large so you'll be stuffed. The chips and dips were decent, got a variety. Lastly we went and there was a trainee at the register, that was quite painful. I'd recommend to have them know the system way better prior to starting. Otherwise, I'd be back for more breakfast tacos! read more

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Automated ordering system inside was terrible to use. Not only did it take 15 minutes to order ( because it deleted our order multiple times while buffering to pay) there was no one to help the situation. Seemed to be the C team working as the customer service was completely terrible. Got one of the tacos wrong and we said it was wrong we showed the receipt, server said that that was the taco we ordered even though it wasn't because we had proof! Took a while for our food to come out even though we were 2 of 12 people in the building if i could give them a 0 i would. 100% chance we will not be back at all! read more

The tortillas were stale... I had the corn and my girlfriend had the flour. We've been to multiple locations but this one was disappointing. Service was as good read more

We're Done for Now We've been a loyal customer at the Stone Oak location for years, but the last three visits have been downright frustrating, and it's clear something's off in the kitchen and operations. The biggest letdown? Temperature issues that ruin the whole meal. The queso arrives piping hot and melty (the one bright spot), but the tacos? Stone cold--fillings lukewarm at best, tortillas are unappetizing, like they've been sitting under a heat lamp too long... or not long enough. On my most recent visit (December 26, right after Christmas), we sent the cold tacos back hoping for fresh ones. Nope--the replacements were just as chilly. It's baffling how this keeps happening. Speaking of that post-holiday chaos: We waited over 30 minutes for our food. It felt like management completely underestimated the rush after Christmas, leaving staff scrambling and customers hanging. To top it off, the ordering kiosks are a nightmare--clunky, confusing, and slower than dealing with a real person. They're supposed to streamline things, but they just add frustration and kill the vibe. Sadly, after these repeated misses, we won't be back to this location anytime soon. Management, it's time to tighten up--train the team on basics like hot food staying hot, prep for busy periods, and ditch those unfriendly kiosks. Other spots in town have it together; this one needs to step up to keep loyal fans like us. (1 star for now--hoping for improvement!) read more

Came for a breakfast taco. Not crowded & took over an hour for my one egg taco to get here. The kitchen manager needs to get it together. People next to me left and were also frustrated. read more

Always love Torchy's!!!! This was a new location for me, and they were great. Efficient and tasty. Tried a new item for fun: churros. Was not expecting it to be so big! Definitely need to share it with another person. But it was warm and had dipping sauce. read more

Torchy's Tacos - Tacos Near Me - San Antonio, Texas

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I like Torchy's but it wouldn't be my first pick, nor would I go out of my way to go there. The staff is fantastic, it's very clean, fun vibe. However, the food is mediocre at best. I enjoyed my shrimp tacos, churros, and margherita. I wanted to taste a few options, so I also got the beef tacos. It's the beef taco that killed it for me. With how they listed it, this taco should have been symphony of flavor but it was full of grease instead. None of the seasoning or sauce had flavor. I ate the taco, not wasting my money on tossing it, but I just couldn't get over the grease and how much fatty bits were left in there. The part of the meal that sparked the most joy for me was the churros and margherita. I'd go back for that and skip any other food. For the way they do their pricing and how much each item costs, it's not worth it. I've had better options in the little time I've been in the city. read more

Another great Torchy's location! We arrived to Texas to visit family and headed straight here for lunch. Like all Torchy's locations the food came out hot and fresh and the tacos were delicious. This is one of the biggest Torchy's locations I have been in that had a really large dining area as well as outside seating. read more

Torchy's Tacos - The best queso and guacamole. - Tacos Near Me - San Antonio, Texas

The food was amazing wish I could of tried everything definitely will be back to try other items they serve the service was good no complaints the ambiance was great can have a conversation and hear each other was enough room to sit too you were not hitting others definitely got to come try this spot . read more

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So I never really come to torchys because personally I don't care for their food. I feel like since this place is "trendy" it's overpriced for what you get. When taking my order the guy at the register was on his phone and I had to wait until he was done doing whatever he was doing on his phone. This taco was like $5 and something cents... the tiny piece of chicken inside was waaay over coated and the taco just seemed soggy. The one good thing I guess I could say was that the seating area was clean. read more

Torchy's Tacos - Tacos Near Me - San Antonio, Texas

I will never quite understand the hype of Torchy's Tacos. Having been multiple times and trying now six different tacos from the menu, I have not once tried something I feel was worth returning for. I only ended up back at this location for a fundraiser and was just as disappointed as before with the fo sho and the shrimp taco. Torchy's throws way too many unnecessary ingredients into its tacos which leads to a hefty price for something that falls flat. I get there are lots of Torchy's fans out there, but I think the word "taco" is stretched and these people are looking for something that doesn't quite fit that definition. I will say, the drinks are strong and the staff at this location were all fantastic. Not only that, but everyone else in my party enjoyed their meals which is why I give it three stars, as I can't knock it based solely on my own taste preferences. If you are looking for something authentic, go pretty much anywhere else in San Antonio. If what you want is a Franken-taco with showy ingredients you won't find elsewhere, then Torchy's is for you. read more

Torchy's Tacos - The Fo Sho (vegan) and the shrimp taco - Tacos Near Me - San Antonio, Texas

Their new ordering system is terrible. They never have anyone working at the counter taking orders and the computers are not user friendly. My order comes out wrong every time. This used to be our go to place but knowing how awful the service is makes us choose other places instead. read more

The service was friendly. The fried avocado taco was flavorful and filling. The dining area was larger than I expected. Basic eatery but great if you're in a hurry. read more

Torchy's Tacos - Fried avocado taco - Tacos Near Me - San Antonio, Texas

I visited the Sonterra location for a quick bite. I veered away from two of my favorites, the Democrat and the Trailer Park "Trashy." I chose the Tipsy Chick, which includes marinated, grilled chicken, spinach, grilled corn, green chiles, cheddar jack cheese with chipotle sauce. It was accompanied by a sweet, smoky, bacon bourbon marmalade. Everything is better with bacon, right? The other taco tried was the Crossroads taco. This taste of deliciousness includes smoked beef brisket. We are in Texas, and are known for loving our brisket. It also included avocado, jalapeños, grilled onions, a tomatillos sauce and the finishing touch of cilantro. It comes on a corn tortilla, but I opted for flour. All of the ingredients are made freshly made daily, and you can taste the difference at Torchy's. They offer a variety of refreshing cocktails, beer, fresh squeezed margaritas, and the requisite soft drinks and teas. Join the Taco Junkies rewards club? Don't mind if I do, because free taco is especially good! read more

Torchy's is a chain that originated in Austin and has extended into San Antonio. This is not the place to go if you want Mexican street tacos or anything authentic. The tacos here are filled with unique ingredients, and they hit differently. This location is bigger than most I've been to, and it needs to be to fit the demand. This location gets really busy, but it's very efficient. It doesn't take much time to wait for your food, even on a busy day. My favorite thing get here is the green chili queso. It's what makes me return to Torchy's over and over. Taco-wise, I like the baja shrimp and the democrat tacos the most. You gotta try Torchy's! read more

Torchy's Tacos - Inside - Tacos Near Me - San Antonio, Texas

Drop in for a taco to the road. The steak fajita taco was well done. Steak was good perfect. Not dry or chewy like some fast food places. Service was good fast and courteous. read more

I love some Torchy's and have enjoyed them in multiple locations. This one is designed to get you in fast, get your order, and get you fed fast. Also, pick up orders have their own parking and entrance to keep things moving along quickly. I'm a creature of habit on my food. When I find something I really like, I seldom stray from ordering it. That's why I usually get the beef fajita tacos and queso & chips. Today was no exception, and the food was excellent. Two of these bad boys, and I am stuffed. Now days, with the pandemic, good help is hard to find. I have always found the employees in this location to be very helpful and quite friendly. They also do a great job of keeping our chip bowl full so that we can enjoy every bite of the wonderful queso. The only thing that keeps this from being a 5 star review is entrance and exit to the parking lot. There are a lot of race cars getting off or on the loop not far from the entrance to the restaurant. After a few margaritas, that can get exciting. Will I return? Most definitely! read more

Torchy's Tacos - Any day is Taco Tuesday:-) - Tacos Near Me - San Antonio, Texas

I bought the chips and queso as well as the guacamole and chips. I have to say hands-down. It is the best of my life. They season the chips so well, and the queso is like none other than you've had before! Their tacos are also a must have, but I was feeling just chips this night. Highly recommend. read more

I visited Torchys on Nov 15, 2024. I like Torchys even though I'm not a huge fan of Mexican food. I like the unique flavors and combinations they provide which are different than traditional Mexican food. I love the Mr Orange salmon taco and the shrimp taco. I find one to two tacos to be quite filling so when people say they are pricy, I disagree. You can get in and out for under $15 easily. On this visit I was treating my friend and wanted to protect my pockets. I was happy to see they had drink specials until 6 pm. We were in line at 5:55, so perfect right? By the time the cashier helped the people in front of us and passed out a to go order it was exactly 6. I asked if we could get the happy hour drink price but....denied I'm usually not a Karen about little stuff like that but we were in line and it was 6 on the dot according to all Apple devices lol. So I ordered water and my friend got a soda. Just on principle not price. The regular prices are fine but I was geeked about happy hour. I guess the cashier saw how disappointed we were because she gave us a coupon for next time. I didn't make a fuss because we were there for girl time. Maybe the system doesn't allow for the special price once it hits 6? I don't know but it was a bummer. Normally I'd give them 4 stars because the food was still good. But this location is also due for a remodel. It kind of looks like a big cafeteria with none of the fun of newer locations. So I just felt kind whomp whomp overall. Didn't even feel like taking pictures like I normally do. So should you go to Stone Oak Torchys? Yes but get there early if you wanna get happy read more

We used to love this Torchys, and we were excited to have a large Torchys so close to us! Well that was until we visited tonight. Apparently in the last few months, they have decided to go cheap and just have no staff what so ever work the front counter where you order (and don't respond to this, Torchys, by saying you have someone up there... Because that person just isn't there and doesn't want to be). You are forced to order from a screen. The couple in front of us ordered alcohol so of course the screen required an employee to enter their employee code for the couple to order the booze. They had to literally search the store for an employee because the only one that was out in the main dining area is the bartender (that I feel bad for, because I'm sure everyone goes to him, since no one else is around). To not have a single counter person is insane. I asked a person who worked there when I could one, if this is how things were now, the employee said the guy that is supposed to be at the counter just doesn't want to be there all the time so he just chooses to not be up there. Wow. Apparently on top of that there are periods of time where management just doesn't require anyone up front at all. They had 2 people at the front counter all the time, in the first year or two they opened! What a ridiculous way of now trying to not pay more employees. The food was also not as good as it has been in the past. They used bad avocados for the guac. All that to say, shame on you guys... We won't be coming back at all. It really sucks you guys did such a great job and now you're screwing your servers that are supposed to serve food, all so you can not have a single person at the front counter. You're also screwing your customers that we have to have a long ordering experience forcing everyone to use the screen... That then requires an employee to use a code anyway. Torchys, do me a favor and don't respond sorry for my experience. Everyone hates your screen system. Take a hint... You can have screens, that are in a completely separate area from the front counter, if people want to use them and choose to use them. But the fact that you have the screens lliterally in the middle of the front counter, in the way of actual employees taking orders, clearly means your new model is to go employee-less. If you say you have someone at the dedicated to the front counter, then it's time you fire them because they would rather roam the store then be where they are supposed to be... And that was the case the entire time we were there. read more

This is a great location with ample parking and seating. Came on a Tuesday night and ordering is quick and easy they had three cashiers and plenty of seats. The food is reasonably priced at $4-5 a taco. Two was enough although I surely could have gorged on three! I liked the taste of the Trailer Park, which included a slide of fried chicken. The Democrat had a great fresh flavor and delicious barbacoa. The queso is slightly spicy and mixed with some additional seasoning. The chips were okay -- not the best. read more

Torchy's Tacos - Queso - Tacos Near Me - San Antonio, Texas

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This place has become my go to Taco joint in this part of town. Been here three times in two weeks. This is a specialty taco place. So for me this means, that flavors that complement each other are put in a taco. If you want the plain meat tacos, this place is not for you. Tacos are named interestingly. I have tried and enjoyed; Trailer Park: fried chicken, and different veggies Baja Shrimp: fried shrimp, and different veggies Crossroads: smoked beef brisket, and different veggies Beef Fajita: marinated and grilled beef, and different veggies Republican: grilled jalapeño cheddar sausage, and different veggies Yes they do have a Democrat taco as well, but haven't tried it yet. The chips and queso are very addictive. read more

Torchy's Tacos - Baja shrimp taco - Tacos Near Me - San Antonio, Texas

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This place is Nasty AF! From The very start you don't know what or why the F are the door handles so sticky? Next you walk up to a typical stone oak'er vale verga cashier who cant focus on more than three words at a time and will totally F up your order. Then you walk up to the soda fountain machine that's a Russian MF'ing roulette on which drink works and which don't. But here's an inside tip, the one you want won't work. Now as for your order... don't expect anything you told that cashier to come your way. This too is a complete waste of time but then again what do you expect from a stone oak establishment. read more

Torchy's Tacos - In the Tex Mex capitol of all the world this place sucks! - Tacos Near Me - San Antonio, Texas

We generally like Torchy's - even the one that is or was at Minutemaid in Houston. This location has a lot of issues. The person taking our order did t know if they had Chardonnay. We were one of only 2-3 tables in the restaurant and the service was slow and just about non-existent. The food looked like someone threw it on the plate. We won't be back to this location. read more

Cartis was an amazing server. It was my first time here and he went above and beyond, was polite and efficient. Will come here again.

This is my first time at this location but Ive been to several torchys in multiple cities. This is one of the larger ones. They have drink specials on Saturday and Sunday. Also happy hour at 3pm. Baja shrimp abs crosswords are my favorite. read more

Torchy's Tacos - Piledriver and baja shrimp - Tacos Near Me - San Antonio, Texas