Cute place but this sign is obnoxious and a sign of the times. "Tips to ensure prompt service"…read more How about "I am paying for a product and I should get good service regardless of a tip or not". Plus I ordered three pieces of their candy along with my husbands Ice cream and she gave me the wrong ones. Never offered to correct the problem.

Absolute 10/10 experience. Very friendly and helpful service in an adorable shop that sells ice…read morecream along with many other cute trinkets. We tried their "ice cream nachos" loved the concept! Choose a scoop of the Vermont Maple and a scoop of the Golddigger - both were delicious!! They had a nice variety of topping and sauce options for the nachos. Would love to come back next time I'm driving through!

Women at the counter was passive aggressive with how she was speaking to us. They forgot my order…read moreand then when we told them, there was no apology just sas. Ice cream was good, but wish the service was better.

I love this place! Cute little building with delicious ice cream and every sprinkle you can…read moreimagine! We drove an extra 20 minutes to come here because they have BUTTERSCOTCH!! Its so hard to find a good BUTTERSCOTCH topping! The workers here are very friendly. My husband and I both had butterscotch sundae with the works. I unfortunately lost my cherry on the ground but it was still delicious! No pictures because I was overexcited lol. Prices are very reasonable, too!

Delicious home made ice cream. So many flavors to choose from. Located on a farm with animals…read morebehind dairy bar to view. Friendly staff and has been consistently good for many years.

Prompt service. Sadly we were unable to purchase ice cream as we had no cash..only cash can be used…read morehere. Keeps prices lower for sure.

We love this creamee, it's also close by. Hard and soft flavors including a flavor involving Capt'n…read moreCrunch. If you're out driving through Bernardston or Greenfield, give it a whirl. Right around the corner from Kringle Candle and The Farm Table.

I love Townline! They have a great menu with a variety of hard ice cream flavors! They also have…read moresoft serve! I've found they have some of the best flavors around in the local area. The staff is also friendly!

One lady, she looked a little old and had some eyeshadow on rolled her eyes at me when I asked for…read moresome more sprinkles. BTW there was a whole bucket full of sprinkles and I had probably 1 spoon full of sprinkles. After she rolled her eyes she took a heavy breather and mumbled something under her breath. She added one little spoon full of sprinkles then left like we did something and she was mad. Overall 1 star the ice cream was good though

The rudest person and some staff, no people skills the prices have just skyrocketed and if you…read morestop a hour it half hour before closing theyll just send you away because they can't understand what posted hours are! They think posting hours means there clean up time is in those hours as well It used to have a huge following in there last location but now they are just unwilling to admit loss due to piss poor attitudes never going back!!!!! I suggest going to town line burnardston

This is a relatively new business and we have been here twice. They have so many flavor options! I…read morehave had maple and kahlua and both were delicious. I would suggest asking for extra flavoring in the shakes though. I didn't the first time and the flavor was mild. The second time I asked for extra and it was much more flavorful. They were busy both times I as there and the service was good! She asked a lot of questions about the order, but I think it was to make sure everything we got was exactly how we wanted it. They have a lot of topping varieties as well as hot dogs. It's very clean inside and does offer some seating. I highly recommend trying them!

Very odd interaction, the woman needs better communication skills, my order consisted of a mix of…read moretwo flavors, she began the interaction by shaking her head in disgust, as if how could I order a shake with two flavors, she then proceeded to ask me if I wanted strawberry syrup or fresh strawberries, I answered by saying both, which further annoyed her, huffing and puffing, and making noises, there were other customers behind me, gasping at the owners reaction to my order, I was embarrassed by this, I went and sat at a table and waited for my order, the owner, then continued to ask me more questions about how my shake should be made, I thought to myself "I don't work here, how would I know?", I then let her know she could just make a one flavor shake and leave out the strawberries, she then called me back over once again, and continued to talk to me in an annoyed manner about how she should make my shake, I do understand that she was trying to accommodate me but at the same time. I would think that she'd know how to make a shake flavored with strawberries, I was so embarrassed that I walked out, she then made the shake and did not charge my friend who I was with for the shake, I did not drink the shake. I actually threw it away, I do not respect this business and how this owner carried herself through this order. I will not be returning..

The ice cream is absolutely delicious! I love the hot fudge on their sundaes!!! I highly…read morerecommend and would be perfect for kids parties and a bunch of other stuff, in my opinion. They have a great team.

The attitudes are unreal. If this was only one occasion I'd be fine with it but nope, 4 different…read moreoccasions. To make it worse, my ice cream was melted 2 of those times. Smile once in a while!

This staff so sweet and helpful they gave us samples of several ice cream flavors and were…read moreinterested in my group's quest for ice cream. We settled on pineapple orange and salted caramel something... the name I forget, but the flavor I remember! Delicious!

I was able to find this gem through Tik Tok as one of the 10 best places to get ice cream in…read moreMassachusetts. It seemed to be slower paced, lower key version of Kimball Farms in Westford Ma. Parking is easy to find, and easy maneuver through traffic. It is multifaceted which includes: ice cream shop, antique shop, plant shop and a mini gulf course. Had the ginger ice cream, because i felt a minor nausea and ginger alleviates those symptoms. At the same time like all NE Ice Cream it was smooth, sweet, and fresh.

We have been coming here more the past two years since they expanded to more food options. With…read morehot dogs, lobster rolls and pulled pork also available they have become a last minute dinner idea for my daughter and I while my wife is work. Lobster rolls some how fit about a whole lobster of meat on a roll and are available with butter or mayo. One of my favorite ice cream options, with the many available is the vanilla frappe with a shot of maple syrup, a unique and delicious option for sure. Where once I would have traveled the extra 10 minutes to go to Kimballs, Charlie's exceeds their flavor options and selection ans you are best served by staying in town and going to Charlie's.

My go to ice cream is campfire s'more every time I go out for ice cream. Charlie's has by far the…read morebest of all the variations I've tried. It's a perfect blend s'more(Graham cracker, chocolate, marshmallow) and creamy flavor