Service top tier! The repair prices were fair and reasonable and overall exceptional! Needed to get…read moresome links removed from a watch and Cullen and staff were extremely pleasant to work with! Will be back for future needs with my plethora of watches in need of repair or batteries.

I took my Longines watch to have my battery replaced. Took them two weeks…read more When I picked up my watch a wore it that afternoon, I noticed the face of watch got foggy when I washed my hands, within hours of picking it up. Took it off and realized the back of watch was not properly installed, therefore leaked water inside the watch. Drove back to store, they realized their error, shipped my watch back to Switzerland (to the manufacturer) , I waited 2 months and received a phone call telling me me my watch was repaired and I owed $500.00 for repair. The audacity!!!! I threatened to take them to small claims court, report them to the Better Business Bureau and call tv stations to share my story. Needless to say, I picked up my watch with no charge and would NEVER do business with this store again. Beware!

I had an issue with the 22 years old Citizen EchoDrive watch. They were able to resolve it within…read moreone day. The staff there were very courteous and very professional. The service was great value. I will be visiting them again for other watch se.

I'll add one more five-star review for this place. It is outstanding. I'm not sure how you could…read moreimprove on this place. My wife's wedding ring had developed some nicks and cracks over the past decade and some change. We had taken it to several jewelers, all of whom said fixing it wasn't possible. When I came here, they had the same diagnosis as everybody else but a much different prognosis. Rob, one of the master jewelers, was excited at the chance to fix the ring up. He and Kathy explained to me everything that they would need to do and gave me a walking-out-the-door cost; no surprises. When I got the ring back a few weeks later, it was a piece of art. Really. The detail and love Rob had put into it was clear, as was his well-earned pride in his craftsmanship. The ring look even better than it did when it was first made almost twenty years ago. This is a place that puts love into their pieces, listens to their customers, educates their customers (I can't say how much I appreciate their explanations), and does excellent work. They went on to give me some tips about cleaning the ring, and they boxed it up very beautifully. This place is a great secret that I hope more people learn about. I wouldn't go anywhere else. If you're looking for a jewelers for whatever capacity, look no further. This place is great. Thank you, Celestial Jewelers. You're terrific.

Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I have taken multiple watches to this store. The last 2 were disappointing and came back in worse…read moreshape than when I took them. I am looking for a new watch shop.

I recently visited Brown & Co for an appraisal of my original wedding ring as it had been quite…read moresome time since my last one. Scheduling was easy - I called and spoke with Nisha who was helpful in explaining the process, pricing and availability. When I arrived, I was greeted and directed to Nisha. She was friendly, professional and took time to review my jewelry documentation and carefully inspect my jewelry while completed a short form She clearly explained the appraisal process, which made everything feel straightforward and stress-free. As a nice touch, Nisha also offered to clean my ring after the inspection. I received my appraisal via email withing the promised 7-10 business days. Overall the experience was smooth, efficient and pleasant. I would recommend Brown & Co for appraisal services.

I was looking for some David Yurman items and noticed that this location comes up in an Apples Maps…read moresearch. I called the place and they told me that they were a David Yurman Boutique and that they keep more inventory than the David Yurman store in Buckhead. I visited the location shortly after to find that they do carry a lot of David Yurman inventory. However, they did not have the specific item I was looking for. They told me that the David Yurman store in Buckhead only carries items for men...well I knew that was not accurate as I have been shopping at the Buckhead location for 15 years. They also told me that they could check the Buckhead location for inventory. I thought that was odd and opted to go to the Buckhead location anyway. Once an associate came to help me, I had what I wanted in less than 60 seconds. I will try Brown & Company again as it is a large store. I think it helps to know what you are looking for and all your options when shopping anywhere.

The staff is super friendly and helpful and they do amazing custom work and repair! Can't recommend…read moreenough - I've gotten many pieces done.

Talented, Knowledgeable and Passionate about Jewelry and watches.. They are now my first stop for…read moreall watch and jewelry purchases!!

The prongs holding my original engagement diamond had completely broken down and I wanted to honor…read morethe original ring and upgrade. Oliver seamlessly integrated my original diamond into a favorite pendant and then recreated my original engagement ring design with a larger center stone. Stunning and still captured the unique twist design of the original. Highly recommend!

We stopped by and I saw a few neat jewelry pieces they had, pretty cool original stuff. I had the…read moreidea I wanted to get them to make me an original ring for my wife similar to the style of one of their pieces. I commissioned them to make a zodiac ring for my wife. She is a cancer, the crab. I described what I was thinking, got a reasonable price and put 1/2 down. About a month later I got a call and the silver ring was ready. When we got there they wrapped it up in a pretty ring box and a cute little gift bag. It was a nice touch. It is hard to make a crab cute, but I think they did a good job of it. I talked to their cad designer and she told me my idea helped inspire her to make a whole line of zodiac jewelry. Which made me feel happy to help. We will be back to get a set of ear rings made to match the ring. They did a good job for us, they were nice, and we will be back. Give them a chance, it is a neat store, you will be glad you did.

Dana is one of the few people in this world that still understands, respects, and honors his word…read more Dana helped me order a ring extremely last minute and when i tell you he went through hell and high water to get me this ring i mean it. there's no other jeweler i'll go to again after knowing that this guy wants what's best for me and is on my team. i appreciate that so much. he came in at the last minute, saved the day, and gave me the opportunity to give my girlfriend a beautiful ring. this guy does business right and i couldn't recommend him more. Thank you dana!

I have known Dana for years and have been so pleased with the caliber of service from both he and…read moreBrett. Dana recently completed many appraisals for me and has worked on several pieces of my jewelry. This is a "ten" star shop! Patty WS

Hi, I had a wonderful experience with Cindy B. She is very…read moreknowledgeable and very professional! She "Always" goes the extra mile. I like jewelry a lot and Cindy is my contact person at Jared's! Helene 9/25/25

Very disappointed! We purchased two wedding rings from here. The salesperson was great but the…read morequality of work was below par. My husband's wedding ring fell apart in three pieces on our honeymoon!!! My custom ring was put together with defective stones - it was my appraiser who noticed the problem -- not the Jared Jewelers!!! They did take care of the problem but two months later I had the ring cleaned and inspected and two weeks after that one of the diamonds fell out!! They fixed that too but in doing so noticed that none of the diamonds had been seated correctly!!! Strike three Jared!!!! We will not be purchasing anything else from this store!

Great service, fixed an idex on my fake rolex. I got lucky, watchmaker was in house and had my…read morewatch done in an hour.

Ok so check this out...I brought a Movado to them to have the crown repaired/replaced (only), they…read moresaid they would have to ship it out for repairs and Movado is kind of slow. Ok no problem. They call me a week later and gave me a price of $75.00, cool. I called monthly for 3 months and they were still waiting on the part. Finally on the 4th month they call and say it's ready. I go pick it up and these "fine people" replaced a perfectly good leather band, but the crown was still broken. Then had the nerve to say we can send it back. Oh no the fuck you can't! I was livid, but remained calm and walked away. Incompetence of the highest order. I wouldn't trust them to tell me the time!

I've gone to Adams since they opened for watch batteries, repairs, cleaning, and appraisals. For…read morethe one watch he couldn't fix, he sent me to an outstanding Seiko expert. They are very nice, fast, and have great prices.

I've had a diver's watch for over 20 years. When the battery dies I've always sent it off to where…read morethe manufacturer said to send it.....Washington State. It usually took 3 or 4 weeks to get it back. Yesterday I called Adam's Jewelry and asked if they can change the battery and ensure it was still waterproof. They said bring it in. Dropped off the watch, walked to Kroger and bought one item. Went back and the watch was ready. Well will definitely be back. Thank you, Adam's Jewelry.