I'll add one more five-star review for this place. It is outstanding. I'm not sure how you could…read moreimprove on this place. My wife's wedding ring had developed some nicks and cracks over the past decade and some change. We had taken it to several jewelers, all of whom said fixing it wasn't possible. When I came here, they had the same diagnosis as everybody else but a much different prognosis. Rob, one of the master jewelers, was excited at the chance to fix the ring up. He and Kathy explained to me everything that they would need to do and gave me a walking-out-the-door cost; no surprises. When I got the ring back a few weeks later, it was a piece of art. Really. The detail and love Rob had put into it was clear, as was his well-earned pride in his craftsmanship. The ring look even better than it did when it was first made almost twenty years ago. This is a place that puts love into their pieces, listens to their customers, educates their customers (I can't say how much I appreciate their explanations), and does excellent work. They went on to give me some tips about cleaning the ring, and they boxed it up very beautifully. This place is a great secret that I hope more people learn about. I wouldn't go anywhere else. If you're looking for a jewelers for whatever capacity, look no further. This place is great. Thank you, Celestial Jewelers. You're terrific.

I brought my watch in to get repaired Cyndi told me it would cost around $300.00 to repair. I…read morethought that was a little high considering I can buy a brand new one for $120.00. I asked what was wrong with it Cyndi told me that they could do an estimate and let me know in a few days. How can they tell me it's gonna cost around $300.00 if they don't know what's wrong with it. Since the estimate is free I to her to do the estimate and she said it would be ready in a few days that was on a Friday today is Thursday I called the store to see if I could pick up my watch the girl I talked to was having a problem finding my watch she said can I call you back in a few mins I said ok that was 30 mins ago still haven't heard back from her.

I'm a vintage collector and had been burned by two watchmakers in ATL before finding Its About Time…read morein Johns Creek. They are highly skilled and honest. I travel 45 minutes, passing many other watchsmiths to go see them. HIGHLY RECOMMENDED

I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

I recently visited Brown & Co for an appraisal of my original wedding ring as it had been quite…read moresome time since my last one. Scheduling was easy - I called and spoke with Nisha who was helpful in explaining the process, pricing and availability. When I arrived, I was greeted and directed to Nisha. She was friendly, professional and took time to review my jewelry documentation and carefully inspect my jewelry while completed a short form She clearly explained the appraisal process, which made everything feel straightforward and stress-free. As a nice touch, Nisha also offered to clean my ring after the inspection. I received my appraisal via email withing the promised 7-10 business days. Overall the experience was smooth, efficient and pleasant. I would recommend Brown & Co for appraisal services.

I was looking for some David Yurman items and noticed that this location comes up in an Apples Maps…read moresearch. I called the place and they told me that they were a David Yurman Boutique and that they keep more inventory than the David Yurman store in Buckhead. I visited the location shortly after to find that they do carry a lot of David Yurman inventory. However, they did not have the specific item I was looking for. They told me that the David Yurman store in Buckhead only carries items for men...well I knew that was not accurate as I have been shopping at the Buckhead location for 15 years. They also told me that they could check the Buckhead location for inventory. I thought that was odd and opted to go to the Buckhead location anyway. Once an associate came to help me, I had what I wanted in less than 60 seconds. I will try Brown & Company again as it is a large store. I think it helps to know what you are looking for and all your options when shopping anywhere.

Very good spot. Owner is super honest and helpful when it comes to any selection you are trying to…read moremake!

What a great store it's palatial in there and the selection is so good we had very he pod…read morepersonal service and he helped us pick out the prettiest ring for our anniversary very fair and friendly

The prongs holding my original engagement diamond had completely broken down and I wanted to honor…read morethe original ring and upgrade. Oliver seamlessly integrated my original diamond into a favorite pendant and then recreated my original engagement ring design with a larger center stone. Stunning and still captured the unique twist design of the original. Highly recommend!

We stopped by and I saw a few neat jewelry pieces they had, pretty cool original stuff. I had the…read moreidea I wanted to get them to make me an original ring for my wife similar to the style of one of their pieces. I commissioned them to make a zodiac ring for my wife. She is a cancer, the crab. I described what I was thinking, got a reasonable price and put 1/2 down. About a month later I got a call and the silver ring was ready. When we got there they wrapped it up in a pretty ring box and a cute little gift bag. It was a nice touch. It is hard to make a crab cute, but I think they did a good job of it. I talked to their cad designer and she told me my idea helped inspire her to make a whole line of zodiac jewelry. Which made me feel happy to help. We will be back to get a set of ear rings made to match the ring. They did a good job for us, they were nice, and we will be back. Give them a chance, it is a neat store, you will be glad you did.

Dana is one of the few people in this world that still understands, respects, and honors his word…read more Dana helped me order a ring extremely last minute and when i tell you he went through hell and high water to get me this ring i mean it. there's no other jeweler i'll go to again after knowing that this guy wants what's best for me and is on my team. i appreciate that so much. he came in at the last minute, saved the day, and gave me the opportunity to give my girlfriend a beautiful ring. this guy does business right and i couldn't recommend him more. Thank you dana!

I have known Dana for years and have been so pleased with the caliber of service from both he and…read moreBrett. Dana recently completed many appraisals for me and has worked on several pieces of my jewelry. This is a "ten" star shop! Patty WS

Hi, I had a wonderful experience with Cindy B. She is very…read moreknowledgeable and very professional! She "Always" goes the extra mile. I like jewelry a lot and Cindy is my contact person at Jared's! Helene 9/25/25

Very disappointed! We purchased two wedding rings from here. The salesperson was great but the…read morequality of work was below par. My husband's wedding ring fell apart in three pieces on our honeymoon!!! My custom ring was put together with defective stones - it was my appraiser who noticed the problem -- not the Jared Jewelers!!! They did take care of the problem but two months later I had the ring cleaned and inspected and two weeks after that one of the diamonds fell out!! They fixed that too but in doing so noticed that none of the diamonds had been seated correctly!!! Strike three Jared!!!! We will not be purchasing anything else from this store!

Great service, fixed an idex on my fake rolex. I got lucky, watchmaker was in house and had my…read morewatch done in an hour.

Ok so check this out...I brought a Movado to them to have the crown repaired/replaced (only), they…read moresaid they would have to ship it out for repairs and Movado is kind of slow. Ok no problem. They call me a week later and gave me a price of $75.00, cool. I called monthly for 3 months and they were still waiting on the part. Finally on the 4th month they call and say it's ready. I go pick it up and these "fine people" replaced a perfectly good leather band, but the crown was still broken. Then had the nerve to say we can send it back. Oh no the fuck you can't! I was livid, but remained calm and walked away. Incompetence of the highest order. I wouldn't trust them to tell me the time!

I've had a diver's watch for over 20 years. When the battery dies I've always sent it off to where…read morethe manufacturer said to send it.....Washington State. It usually took 3 or 4 weeks to get it back. Yesterday I called Adam's Jewelry and asked if they can change the battery and ensure it was still waterproof. They said bring it in. Dropped off the watch, walked to Kroger and bought one item. Went back and the watch was ready. Well will definitely be back. Thank you, Adam's Jewelry.

Custom made a herringbone anklet for me and it only took a couple of hours. I would have waited…read morelonger but he was able to complete it so quickly. 14k yellow gold so beautiful. Thank you so much.

My husband purchased me a very nice expensive Dilamani bracelet from the confetti line with tons of…read moresapphires and massive gold band. It's by far my FAVORITE piece I own to date. This was our first purchase from D Geller and son. LONG story short I busted my butt and when I fell I absolutely crushed my bracelet It was no longer shaped correctly. Instantly I totally FREAKED out thinking OMG my bracelet is ruined enter in D.Geller & Son associates Tim, Christy and Tiffany all assisted me in getting my bracelet repaired. The repair guy at DGeller said it was too badly damaged for him to feel comfortable fixing BUT that they would ship it to the manufacturer to get it repaired. I was so ecstatic I didn't even bother to ask how much it would be. Honestly I did not care as long as it was fixed. I picked up my bracelet today and it's PERFECT as perfect as the day I first received it. To top it all off they ONLY CHARGED ME FOR SHIPPING!!! I mean who does that anymore??? D. Geller &Son that's who!!!! I'm taking the time to publicly write this review in every single place I can to SHOUT from the rooftops IF YOU DO NOT SHOP D. Geller & Son for your jewelry YOU SHOULD ABSOLUTELY START NOW!!! I have never received this amazing of service with any of my Tiffany Co. Jewelry ever I will NOT be shopping Tiffany Co. Anymore... I will be shopping D. Geller & Son for life! THANK YOU SO VERY MUCH Mr. Geller your store freaking rocks! Thank you for saving my bracelet and making me a customer FOR LIFE!

So happy with our experience! Tiffany & Stephen were so much help. We bought our wedding bands from…read morethis location, and we are happy with the outcome.