"Holy Crispy clean laundry Batman!"…read more I have to say I was beyond shocked to find this place in relative proximity to the ghetto of Newburgh. Sorry Newburgh that I keep referencing your city as ghetto but let's keep it real, it is ghetto! LOL! This laundromat was immaculately clean and beautiful! I had done laundry at other locations in New Windsor and while other places were decent, this place is insanely clean and well maintained. It's just SO out of place being in Newburgh. I've always had laundry facilities at home until recently so I'm not entirely sure if what I paid to clean my panties...I mean underwear (don't judge me; LOL) was expensive. But for what I paid I feel like my clothes came out really clean and the dryers dried as I expected despite the quarter only giving me 6-7 minutes. I really didn't pay attention to how much time each quarter gave me I just put enough for an hour dry time. If others in this area thinks this place might be expensive I hope the owner keeps it that way because this facility is worth the price of admission. Excellent condition machines, nice tables for folding, cable TV, free wifi, etc.

I filed an ADA and Human Rights complaint, because I entered the laundromat at approximately 5:00…read morep.m. to dry a few articles of clothing. I said hello to the attendant as I deposited my money into the dryer. She replied with pleasant hello. I proceeded to sit on a near by bench when she saw my service animal. She proceeded to tell me that they have a no pet policy and that I would have to leave the laundromat. I informed her that my dog was not a pet but a service animal. She said it didn't matter if it was a service animal I would still have to wait outside while my clothes dried. I asked her to call the owner, she refused. I asked her to call the police so that they could explain the service animal law, she refused. I went outside to call the Town of Newburgh police and waited outside for the to arrive. While waiting a customer pointed out a sign that was posted, "No Pets unless it is a service dog with paperwork in hand." My clothes had dried and the attendant stated that I could not fold the there and that I would have to leave and fold them somewhere else. I took my clothes outside and waited until the officer arrived, approx. 9:00 p.m. stating the owner Angela Kinan has officially trespassed me from the laundromat . At approx. 9:21 P.M. the Supervisor arrived to try and explain to the attendant that what she was doing violated the law, however she was unwilling to comply with the ADA laws of New York and Supervisor gave me the blotter number .

Freedom Road Laundromat is fantastic! The machines are…read moreimpeccably clean, there are plenty of them, and the entire space is spotless. The prices are very reasonable, and the staff is incredibly friendly. They kindly guided me through my inexperience doing my own laundry and made the whole process easy and stress-free. Highly recommend!

Very nice place! Very clean! I only went to clean my oversize comforters, but I was very happy with…read morethe way the laundromat looked and operated. Would definitely go here again!

Excellent service provided, and fast!!!! Perfection in folding clothes. Great personable workers!!…read moreThey get it done!

I don't know who wrote the other reviews from two years ago but I have been coming here for close…read moreto a year with about $60 a week on average dry cleaning and having my dress shirts laundered and pressed. The folks here are friendly, accommodating and I have never had anything damaged or stained by them since coming here. If you've been concerned about coming to this cleaners after reading those old reviews, I'd recommend trying them out. Their prices are reasonable, turn around time is fast and again, they are all a friendly bunch of people.

Terry was great…read more The hotel I was staying at did not have a laundry service but gave me Terry's card. Terry has a Laundry (and Drop-off) Service... so I dropped at the Laundromat that she subs some space from and she dropped off the cleaned clothes at my hotel front desk later that same day. Convenient and much cheaper than a hotel charges. She charges by the pound... most hotels charge by the piece and doing it her way is probably one-third to one-quarter the cost. Terry was done for the day by the time I called her (she services both Beacon and Wappingers Falls) but said she could be in as early as 6:30 or 7 the next morning to meet me and get my dirty laundry. I think (but I'm not sure) that if I had called her and just asked her to pick up the dirty clothes at the hotel she would have... and it would have been as easy as any hotel service but much cheaper. It didn't really matter all that much because the hotel (The Roundhouse) was only 50 yards away. (And her card says "drop-off", not "pick-up" so I'm not sure what the deal is but she's very nice so call her ask her!)

Terry has done all of my laundry for the past 3 years. She is super fast, efficient, friendly and…read morea delight to work with. My laundry always comes out clean and soft. I would never take my laundry anywhere else. Highly recommended!

Super new laundromat under the best of care. Multiple new machines and reasonable prices!read more

The machines takes your money . A quarter at a time. most people don't pay attention to the…read moreamount of money we put in . We trust the machine to register every quarter you put In. I realized it didn't register the first quarter. I went to another machine and it did the same thing. When I told the worker, she had an attitude. she went to get quarters and put them in the machine . Think about it. If every machine steals a quarters from every person that uses it everyday, every week , every month , every year. they make thousands from your little quarter. The owner is a tool Refuse to believe you. I know it's only a quarter. But like u said . Machines can be manipulated To steal from you. Beware. i Don't even trust the QR code They have on the machines They get your info. I don't trust this laundry mat. I think they are shady.

I exercised my Spanish skills here as I purchased a small Tide and Bounce dryer sheets. A customer…read moresaid his laundry bag was thrown away and he only spoke English. Who knows what happened but the attendant said she didn't do it and offered plastic bags to him and I translated. They have all the things I need in a laundry mat and then some. Three change machines, a bank of candy vending machines, a bank of video games, massage chairs, pay internet kiosk, laundry supplies at the counter, a Dr. Pepper soda machine, heavy duty washers and dryers o'plenty and a gang load of wheeled baskets. The place is huge, clean, bright and cheery. Primary yellow and blue walls with these 8 ft long steel park benches that are painted the pinkest of pink and stationed in front of each TV. I love it. They offer fluff and fold service, too.

I have been washing clothes here for almost 20 years! The last 2 years the place has really fallen…read moreoff! The washing machines are broke. THERE'S NO HOT WATER!!! When I bring it to the owner or staff's attention, they try to tell me the water is hot, when IT IS NOT!!!! They had the nerve to raise prices but not the quality! Needless to say, they have lost a longtime customer!

Exceptionally clean. Air conditioned. And they have an app that utilizes a QR scanner, thus…read moreavoiding the need for a safe full of quarters. I did 6 loads of laundry and dried them all in just less than an hour. Super easy. If all this is the positive, why not a full 6 stars?!? The cost per wash. Drying was Uber cheap, but washing was a bit more expensive than I would have liked.

Finally a laundromat that has efficient machines that actually clean and dry! Plus, the place is…read moreusually always clean thanks to someone on duty at most times. Only wish some patrons would respect and appreciate this place more...meaning teach your children that the roller carts are for laundry, not for bumper cars. My only suggestion, would be to somehow add a utility sink so water is available for clean ups. Best local laundromat!

It's the only place I take my clothes to be dry cleaned. They have fast service, courteous…read moreemployees, and my clothes are always impeccably dry cleaned.

Honestly STRONGLY advise you to go elsewhere. I would give half a star if I could. I dropped off 3…read morejackets and only one out of the 3 was cleaned without being damaged. Upon picking the jackets up, I WAS NOT INFORMED THAT THEY WERE DAMAGED. I got home removed them from the plastic and this is what I saw. I then went back to the store the day after picking them up and asked why I wasn't told they were damaged when I picked them up. I was told that I was informed, but really all I was told was to be careful cleaning the older jacket as the more it's cleaned the more it would be prone to damage. The 2nd jacket that was damaged had only been worn once. They insisted that the jacket was old even though it was not. They took no responsibility for sending me home with damaged items and no responsibility for not informing me when I picked up my items. I requested a refund for both the damaged jackets. This was my first time even going to this dry cleaner. The only reason I trusted them was because they told me they normally clean down jackets without issues. After returning the damaged jackets to the store, I waited an extra 2 days for the manager to "assess" the damage. Neither jacket can be worn due to the damage. They did not offer to fix them and I was told that there would not be a refund for either of them because I knew there was a risk of them being damaged. Horrible service, lack of sympathy and honestly just cruel. The majority of money I spent was on these two jackets that I now cannot even wear. I will absolutely NOT be returning. Horrible experience for the first time trying a business. The same lady that failed to inform me of the damage upon pickup was the person that told me I wouldn't be refunded. Now I'm just out of the money I paid and the two jackets. The fact they would even send me home with items without telling me they were damaged is beyond me.

Great service, on time and well done. Haven't tried alterations but I plan to in the future.read more

Timely and great service. I have used this company for an alteration of a suit along with dry…read morecleaning for 3 outfits. The front desk personnel are friendly and ensure I am content with the final result.